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Polynesian Spa

Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Polynesian Spa is New Zealand’s leading international day spa. In a picturesque, tranquil setting overlooking Lake Rotorua, visitors can enjoy a wonderful fusion of relaxing hot spring pool bathing, sumptuous spa and massage therapies and picturesque lake views. Polynesian Spa has the use of two types of hot mineral water, one alkaline and one acidic, that are the unique point of difference of the operation. Many thousands of visitors to the spa have attested to the remedial effect the hot mineral waters have on such ailments as muscular complaints, arthritis and rheumatism. The Priest and Radium springs are most noted in this respect. We invite you to experience this World Top Ten Spa (natural/thermal/medical), as voted by readers of the prestigious Conde Nast Traveller magazine for several years and once again in 2011. We look forward to welcoming you to Polynesian Spa.
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“private pool” (174 reviews)
“hot pools” (187 reviews)
“family pool” (54 reviews)
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All hours
Hours Today: 08:00 - 23:00
Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Reviews (2,444)
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1 - 10 of 2,125 reviews

Reviewed yesterday via mobile

Came here on a recommendation. There are several packages that you can choose from. We weren't sure which one to take so they showed us the various pools. We settled on the priest pools package ( includes towel, lockers and shampoo) as we didn't want...More

1  Thank Eskimo328
Reviewed 2 days ago via mobile

After being out for 2 days riding and running in the redwoods I needed to get a massage. As part of the massage you get to use the mineral thermal pools. They look over the lake and range from 35 to 42 degrees Celsius and...More

1  Thank StaticAlert
Reviewed 3 days ago via mobile

The Polynesian spa is on the edge of Rotorua city centre in the government park area. There are a number of pools to choose from along with spa rooms and massage packages. We choose the pools with views of the lake. These pools differ in...More

1  Thank Steve J
Reviewed 3 days ago via mobile

I went here the morning I was leaving Rotorua hoping I'd feel invigorated for my drive to Taupo. It was nice, I went very early and was chatting to some locals which was the best part for me. I am particularly sensitive to smell so...More

Thank DexterCullen
Reviewed 6 days ago

Well worth a dip. Very relaxing. The private pools are lovely to relax in looking out over the lake. Only thing I can advise is to drink lots of water before and after. The pools seem to drain all the stress out.

1  Thank tuffalan
Reviewed 6 days ago via mobile

We really enjoyed our Deluxe package, with private pool bathing, 1 hour massage and 1 hour mud wrap. The private pool is absolutely worth the additional cost, wonderfully located on the lake's edge and quite comfortable. The massage room was spotlessly clean with fully renovated...More

2  Thank Claudiato66
Reviewed 1 week ago

not made aware when we paid that the main pool over looking the lake was closed so therefore all the other pools were overcrowded so became an almost uncomfortable experience particularly as there appeared to be large groups arriving lots its way I think

Thank chris c
PolynesianSpa, Manager at Polynesian Spa, responded to this reviewResponded 5 days ago

Dear Guest Thank you for your review. I am sorry if you did not notice the signs making our customers aware of the upgrade work being carried out to the pool. Thank you for sharing your experience with us.

Reviewed 1 week ago via mobile

Had a good time lots of people here. Was a really good experience. Good that there were various different Temperatures

2  Thank Brock K
Reviewed 1 week ago via mobile

This was our second visit to the Spa. Just as good as previously. The setting is lovely and the pools perfect. I had a facial and my partner a massage and we would highly recommend both. The therapist who did my facial treatment was fantastic...More

2  Thank Ciao2007
Reviewed 1 week ago via mobile

Great location but was overpriced. Too many people in one pool. Great view. In depth maintenance is required to make the place constantly clean. Location is good though.

Thank Min K
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Questions & Answers
21 September 2016|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Thank you for your question, there are 3 different bathing areas where you can enjoy the experience with your son. These being the Family area, the Lake Spa are or you can choose one of our Private pools. Our... More
10 July 2016|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Dear angryharry Thank you for your question, sorry for not responding sooner. We would recommend that you visit early morning (we open at 8am) as the cool morning air and views of the lake combine very well with our pools... More