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Address: 83 Symonds Street, Auckland 1061, New Zealand
Phone Number: +64 9-300 2960
Website
Today
09:00 - 21:00
Open now
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Hours:
Sun - Sat 09:00 - 21:00
Description:

Chuan Spa at The Langham Auckland offers a truly luxurious and rejuvenating...

Chuan Spa at The Langham Auckland offers a truly luxurious and rejuvenating spa experience that embraces the holistic principles of Traditional Chinese Medicine. Chuan Spa's exclusive treatment facilities include:*A luxurious range of beauty and spa treatments using leading skin and bodycare products from Natura Bisse, Thalgo, NZ Spa and our signature Chuan Spa range* Lavish treatment rooms including a dual treatment room for couples* Consultations with a trained Traditional Chinese Medicine (TCM) practitioner* TCM treatments including cupping and moxibustion and acupuncture* Herbal steam rooms, saunas, jacuzzi, snail showers and ice experience* Heated outdoor pool* Complimentary valet parking, and full access to the Chuan Health Club facilities

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TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 24
    Excellent
  • 7
    Very good
  • 2
    Average
  • 0
    Poor
  • 2
    Terrible
Not Just A Massage But An Experience

Wow I love this place. From the valet parking when I arrived, to the walk through the beautiful lobby to the whole spa experience- Wow !. I had a voucher for $150 to spend and so... read more

5 of 5 bubblesReviewed 27 July 2015
AucklandWiz
,
Auckland
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Auckland
Level Contributor
211 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 27 July 2015

Wow I love this place. From the valet parking when I arrived, to the walk through the beautiful lobby to the whole spa experience- Wow !. I had a voucher for $150 to spend and so chose the hour therapeutic massage which was an hour and cost $160. I arrived and was given a gown and slippers and taken through... More 

Helpful?
8 Thank AucklandWiz
Auckland Region, New Zealand
Level Contributor
65 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 25 July 2015

Had bought a Mother's Day package of massage and mini facial, treatments were excellent. Spa environment welcoming and relaxing. Wished we'd allowed more time to enjoy all the other amenities. Definitely will go back.

Helpful?
Thank 01foodie
Tauranga, New Zealand
Level Contributor
74 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 20 July 2015

I usually try to make time to visit the Chuan spa whenever possible... it is a lovely and relaxing and has great therapists! sometimes it can be a bit overcrowded and I did like the old steam outfit better, buts still highly recommended as a pleasurable time out

Helpful?
Thank estellejulie
Level Contributor
9 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 31 May 2015 via mobile

Visited the Chuan Spa Auckland and was pleasently suprised welcoming staff and pool and jacuzzi facilities were great however the changing rooms were a bit of a mess wet towels and robes everywhere and no hand towels left at the sink. Going through for the treatment the therapist was lovely and did a thorough consultation before we began to ask... More 

Helpful?
1 Thank Elleighg
Auckland, New Zealand
Level Contributor
140 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 18 October 2014

We went for a body elements package, which was a gift. The spa was nicely appointed and the reception staff were very friendly. It is very well appointed with a 28 degree celcius salt water outdoor pool and a spa. Unfortunately we were on a reasonably tight timetable but if you have the time take your time and have a... More 

Helpful?
Thank g n
Auckland Region, New Zealand
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 June 2014

Lovely spot but I definitely wouldn't recommend the deep tissue massage. Bit more training required.

Helpful?
1 Thank Jinny200
Auckland
Level Contributor
45 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 22 April 2014

I have been to Chaun Spa a few times now and generally its been for a special treat as I am local not a hotel guest. The venue to still good and reasonably well maintained but the service I received was appalling and I won't be back. I will return to the East Day Spa which has always been good... More 

Helpful?
6 Thank TF66
tlakl, General Manager at Chuan Spa, responded to this review

Thank you for your comments and we sincerely apologise that the service you received was not up to our usual standards. It’s our intention that every guest of Chuan Spa enjoys a memorable experience, and that includes the very best of service. We will be in contact with you shortly. Kind regards Samantha Miller, Chuan Spa Manager More 

Auckland Region, New Zealand
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

Lovely atmosphere and fantastic treatments - if you go, go early and take your time - swim in the pool and jacuzzi and have a sauna before your treatments. The poolside menu is also great. The service was excellent and communication great.

Helpful?
Thank Tamaki-Mae
Hamilton, New Zealand
Level Contributor
159 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

we stayed at the Langham Auckland for a few days and decided to try the chuan spa!!! im so glad we did!!!....this place rocks!!...everything about it is pure class!! and the service and treatments are perfect and wonderful!!! also the pool area is great!!!.... will be back for more pampering soon!!!

Helpful?
Thank Brycee10
Christchurch, New Zealand
Level Contributor
26 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 November 2013 via mobile

I booked in here after doing the akl half and am so glad I did! From the moment you walk through the door you are well looked after, the staff are incredibly attentive and helpful. The facilities are amazing. The rooftop pool and jacuzzi are spacious and a good temperature. Steam room, sauna and snail shower are all a must.... More 

Helpful?
Thank Kelly W

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