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Izumi Japanese Massage

L 1 115 Elizabeth St, Melbourne, Victoria 3000, Australia
+61 3 9044 9230
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Review Highlights
I read the TrpAdv reviews, but still went in!

Well I’m pleasantly surprised. I had an hour to fill while fighting the pre-Christmas crowds. The... read more

Reviewed 16 December 2017
Meringandan
via mobile
Yoko was the best

I've been to Izumi a few times. I keep on going back as I love the Japanese massge. This time I was... read more

Reviewed 23 September 2017
JDVM
,
Melbourne, Australia
Read all 60 reviews
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This sanctuary awaits you after a long day of work or shopping! Drop in to our central Melbourne CBD location at Level 1, 115 Elizabeth Street to soothe your spirit, relax your senses, and nurture your soul. Our Japanese massage therapists will restore your balance and well-being.
  • Excellent28%
  • Very good28%
  • Average3%
  • Poor1%
  • Terrible40%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 - 20:00
Suggested Duration: 1-2 hours
LOCATION
L 1 115 Elizabeth St, Melbourne, Victoria 3000, Australia
Central Business District
CONTACT
Website
+61 3 9044 9230
Write a ReviewReviews (60)
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"deep tissue massage"
in 7 reviews
"great massage"
in 5 reviews
"hr massage"
in 3 reviews
"relaxation massage"
in 3 reviews
"elizabeth street"
in 3 reviews
"masseuse"
in 8 reviews
"buzzer"
in 2 reviews
"foyer"
in 2 reviews
"shoes"
in 3 reviews
"cbd"
in 2 reviews
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1 - 10 of 60 reviews

Reviewed 16 December 2017 via mobile

Well I’m pleasantly surprised. I had an hour to fill while fighting the pre-Christmas crowds. The girls were getting nails and hair done so I thought I might treat myself to a massage. I wanted A real one, not some half-hearted oily rub by some...More

1  Thank Meringandan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

I've been to Izumi a few times. I keep on going back as I love the Japanese massge. This time I was fortunately given Yoko as my masseuse. She was amazing. Checked in to regularly to ensure the pressure was good and adjusted to suit...More

Thank JDVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017 via mobile

Awesome remedial massage under the skillful hands of a cheerful, welcoming and helpful masseuse. Allow time to come back to earth with their complimentary tea!

1  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 June 2017

Hi Richard, Thank you so much for taking the time to review IZUMI and for sharing your visit with others. We look forward to welcoming you back for your next visit. Warm Regards REX

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 13 May 2017 via mobile

Absolutely appalling and rude customer service from the manager. Terrible business. Avoid at all costs.

4  Thank annakparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2017

Had a good experience; here's what I did since some of the reviews claim they had issues. BOOKING 1. Visited Groupon on 28 March during the day, decided to try Izumi if it was free (I did not buy at this stage) 2. Read how...More

1  Thank a t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2017

You can choose different types of massages may it be relaxing, deep tissue or any particular area you need attended to. It is lovely to be offered a cup of tea as it helps relaxes. The girls were very good.

1  Thank Kosing2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2017 via mobile

I tried to book in, using my Groupon voucher that expires at the end of Jan. This voucher was purchased in the few days before Christmas. When I looked online in early Jan, there were no bookings available until late feb. I contacted them by...More

1  Thank Katherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2017

Worst experience from day one! - terrible booking service, rude staff, incorrect information and I end up not going there due to a family emergency, when trying to re-book they told me that it wasn't possible (groupon voucher)....even though I am in a hospital due...More

1  Thank Rocio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2016

I've been here quite a few times, always with a Groupon voucher which is easy to book online, yes my preferred time is always booked up, so i book weeks in advance so i get a time that i like. I tend to have a...More

Thank Claire J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2016 via mobile

Very bad customer service. Impolite people. Worst service for money spent. Doesn't know how to respect customer

1  Thank Mohammad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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