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Immigration Museum

Certificate of Excellence
Central Business District
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Address: Corner of Flinders and William Streets | 400 Flinders Street, Melbourne, Victoria 3000, Australia
Phone Number:
+61 3 9927 2754
10:00 - 17:00
Closed now
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Sun - Sat 10:00 - 17:00

Explore Australia's history and culture.

Journey through Melbourn's history...

Explore Australia's history and culture.

Journey through Melbourn's history and explore stories of people who have migrated from all reaches of the world. From the reasons for making the journey, to the impact on indigenous communities, these stories are sometimes sad, sometimes funny, but always engaging.

Located in the Old Customs House in the heart of the city - an easy walk from Flinders St Station or Southern Cross (or catch the free City Circle Tram).

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TripAdvisor Reviewer Highlights

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Immigration Museum

This was the former Customs House opened in 1876. The Golden Mile Trail a free two and a half trail to the Exhibition Buildings start here. The Immigration Museum opened in 1998... read more

5 of 5 bubblesReviewed 3 days ago
Peter M
Melbourne, Australia
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1,041 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Melbourne, Australia
Level Contributor
152 reviews
131 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

This was the former Customs House opened in 1876. The Golden Mile Trail a free two and a half trail to the Exhibition Buildings start here. The Immigration Museum opened in 1998 and is part of Museums Australia. It is National Trust classified and on the Victorian heritage register and open 10-00AM to 5-00PM. there is an admission charge and... More 

Thank Peter M
Perth, Australia
Level Contributor
37 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

An excellent exhibition regarding the multiculturalism of Australia throughout time. Well worth a visit.

Thank Jennifer A
Melbourne, Australia
Level Contributor
22 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

A very interesting visit, learning about all the peoples who have emigrated to Australia and why. Some great exhibitions, including one on Kung Fu masters which included great films and background information. The section on racism was intriguing, seeing a film of an incident on a tram from the perspectives of the racist white man, the black man being abused,... More 

Thank RetiredBritsAbroad
Level Contributor
6 reviews
6 attraction reviews
1 of 5 bubbles Reviewed 1 week ago

I tried really hard to like it but found it very bland. I would have expected it to be more foreigner friendly. you can download an app from Itunes which takes you around the gallery but its not that detailed, so if you cant read English you will be bored.

Thank Natjevs
Plymouth, Massachusetts
Level Contributor
8 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

We particularly liked the immigration interview simulation (video) near the end of the tour. Helpful staff.

Thank aps_73
Del Mar, California
Level Contributor
21 reviews
17 attraction reviews
4 of 5 bubbles Reviewed 1 week ago

Since I am an immigrate myself, it surely attracted me to visit. It costs about AUD$14 I think. Don't quote me on that, pls check its website. The staff will tell you go from the first room to the second, etc. The most exciting part is the interview room, there are samples how the officer interviewed and approves/disapproves the applicants.

Thank yafen4
High Wycombe, England
Level Contributor
306 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 110 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Firstly, it is worth going into this museum to find out about and see the building itself, as it is the original Customs House. Here, all goods entering Victoria would be assessed for customs duty, which was the state's main source of income for many years. Fortunately we arrived just in time for a 20 minute guided tour of the... More 

Thank malawi40
Hindhead, United Kingdom
Level Contributor
209 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The museum seemed to be in a large building and the exhibits were well spaced out. Almost too well spaced out.... I guess as with all these things some are absorbed more than others but we didn't find that it needed more than about 90 minutes of our time. The immigration interview exhibit would have been interesting, if only it... More 

Thank Frank G
Stoke-on-Trent, United Kingdom
Level Contributor
999 reviews
539 attraction reviews
common_n_attraction_reviews_1bd8 653 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Not a big fan of museums but this was easily the best thing we visited. Tickets $14 each online. Really great place with a massive amount of detail. Loved taking the citizenship test & also selecting people for entry into Australia based on their circumstances. Very interesting and interactive.

Thank When-on-me-travels
Level Contributor
87 reviews
77 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The Immigration Museum gives the historical perspective of immigrants who arrived at Station Pier to immigrate to Australia. Lots of amazing learning to be done for Australians and overseas tourists.

Thank Lee A

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Typical questions asked:
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Staying in Central Business District

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Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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