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Address: 100 Abbott St, Cairns, Queensland 4870, Australia
Phone Number: +61 7 4037 2700
Website
Today
07:00 - 21:00
Closed now
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Hours:
Sun - Sat 07:00 - 21:00
Description:

One Great Day at One Great price includes : city bus transfers, 2...

One Great Day at One Great price includes : city bus transfers, 2 spectacular Outer Barrier Reef locations, breakfast, wetsuit hire, 6 hours at the Reef, Marine Biologist Reef presentation, lunch, glass bottom boat, reef levies, afternoon tea your choice of an introductory dive or a certified dive. For people who can’t swim or aren’t confident in the water our friendly crew will take them on a guided snorkelProudly locally family owned and operated.

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TripAdvisor Reviewer Highlights

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    Terrible
Awesome day on the reef

We did a day tour with the reef experience crew. It was amazing. We went to Norman's reef, found fantastic animals there including sharks and giant mussels. The stuff helped... read more

5 of 5 bubblesReviewed 1 week ago
Tobi N
via mobile

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1,542 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

We did a day tour with the reef experience crew. It was amazing. We went to Norman's reef, found fantastic animals there including sharks and giant mussels. The stuff helped wherever they could, to make the day for everyone an unforgettable memory. Only minor negative point was, that we only switched to a different side of the reef and not... More 

Helpful?
Thank Tobi N
Management response:

Hi Tobi, We appreciate you took the time to leave Reef Experience a review. We love taking people into our backyard and to share our passion about The Great Barrier Reef. Our Captain will decide on the day which reef locations Reef Experience visits based on weather and which Reef site offers our guests the best reef experience and comfort.... More 

Boston, Massachusetts
Level Contributor
15 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We chose them because they include a free intro-dive and because it was recommended by our hotel. The overall experience was great and the staff really nice. We were a bit worried in the beginning as there were quite a lot of people on board and a majority went for the intro dive. However, the instructors took small groups of... More 

Helpful?
Thank 1_Lukas_1
Management response:

Hi Lukas, We appreciate you took the time to leave Reef Experience a review. Having a personal touch during the day is one of our priorities. That is exactly why 1 instructor only has a maximum of 4 customers at a time. We love taking people into our backyard and to share our passion about The Great Barrier Reef. We... More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

First time going through this company. Had a great day, definitely received value for money. Crew were helpful and all inclusions were great. Very satisfied!!

Helpful?
Thank Caza B
Management response:

Hi Caza, We appreciate you took the time to leave Reef Experience a great review. We love taking people into our backyard and to share our passion about The Great Barrier Reef. We hope to see you again on board, All the best. More 

Blue Springs, Missouri
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

I would say our adventure was just alright. When looking at pictures, you expect to see a bright and colorful rainbow-like Great Barrier Reef. We did snorkeling only. I realize that what you see differs from snorkeling to diving. When I got in the water and looked down into the water, my impression was I've seen this before in Mexico.... More 

Helpful?
Thank BJM1011
Management response:

Hi BMJ, We appreciate you took the time to leave Reef Experience a review. We love taking people into our backyard and to share our passion about The Great Barrier Reef. We do believe this is a colourful and amazing place but understand that everyone has a different point of view. Our Captain will decide on the day which reef... More 

Dumfries and Galloway, United Kingdom
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Booked Reef Experience because it was a family run, smaller tour operator compared to some of the huge operators. The day my wife and I spent with them on Hastings reef proved that I had made the right choice. The crew were very professional and attentive and the food was outstanding. I had booked the Top Deck tour and would... More 

Helpful?
Thank JIMFAL
Management response:

Hi JIMFAL, We appreciate you took the time to leave Reef Experience a great review. Our TOP DECK package is one of a kind and we are excited to read you had the best experience. We love taking people into our backyard and to share our passion about The Great Barrier Reef. We hope to see you again on board,... More 

1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

I couldn't choose better. Amazing crew, well done!!!! Young people, well organised and extremely dynamic and fun. You made my day! Thank you !!!!

Helpful?
Thank João A
Management response:

Hi João, We appreciate you took the time to leave Reef Experience a great review. It is our aim that every customer has the best experience on board and in the water! We love taking them into our backyard and to share our passion about The Great Barrier Reef. We hope to see you again on board, All the best. More 

North Narrabeen, Australia
Level Contributor
5 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

We had a full boat with great people, the most amazing weather, even better visibility and just a prefect day out. It interesting to read some of the other reviews, as everyone experiences this trip in their own way. I must say if you have any common sense and had a day out on the reef with them there is... More 

Helpful?
Thank Laura V
Management response:

Hi Laura, We appreciate you took the time to leave Reef Experience such a great review. We love taking people into our backyard and to share our passion about The Great Barrier Reef. Thank you for being so specific in your review, we do are the only boat our there that offers bacon and egg rolls for breakfast. We will... More 

Level Contributor
7 reviews
7 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

I couldn’t choose better option to spend my last day in Australia. Great time and great experience! Good food with veggie options! 😃 All the crew, specially the one is “Made in Italy”, are really nice and take care of you all the time, specially if you are not a confident swimmer.😅

Helpful?
Thank DandoUnaVueltit... S
Management response:

Hi Dando, We appreciate you took the time to leave Reef Experience a great review. Food wise it is important for us to offer the best for all customers. We love taking people into our backyard and to share our passion about The Great Barrier Reef. We will pass the review on back to the rest of the staff on... More 

Metro Manila, Philippines
Level Contributor
19 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

I chose Reef Experience because of their all-in price of AUD 195 to include hotel pick-up, breakfast, lunch, afternoon tea/wine with cheese, crackers and fruits, glass bottom boat tour, snorkel, sting suits etc. and introductory dive. My original choice was Seastar, #1 on TripAdvisor, but it was fully booked, hence I got Reef Experience. I was hoping for a dive... More 

Helpful?
Thank MarjFelix
Management response:

Hi Marj, We appreciate you took the time to leave Reef Experience a review. We love taking people into our backyard and to share our passion about The Great Barrier Reef. It is a shame you have been unable to go diving but for your own health and safety we cannot allow this, you can fly then dive, but not... More 

1 review
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We has a great outing with Reef Experience! We opted for Top Deck package and would highly recommend...worth the extra money for the extra attention! The entire staff was great but our guide, Federico, was top notch and made our reef snorkel/dive trip extraordinary! He was highly knowledgeable, friendly, patient and fun! The crew is a well oiled machine and... More 

Helpful?
Thank Janelle P

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Reef Experience and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?