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Tranquility Beauty & Massage Retreat

Shop 1 Bayside Spa Centre | Novotel Pacific Bay Resort, Coffs Harbour, New South Wales 2450, Australia
+61 2 6658 0588
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Review Highlights
Disappointing

My partner and i had a couples massage and neither of us found it relaxing as they were scuffling... read more

Reviewed 24 May 2017
mon280
,
Port Macquarie, Australia
Timeout

Had two amazing massages and a facial here. Great customer service, the ladies really listened to... read more

Reviewed 15 January 2016
Elly K
via mobile
Read all 12 reviews
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Situated in the Bayside Spa Centre - overlooking the lush tropical gardens of Pacific Bay Resort in Coffs Harbour - you will find Tranquility Beauty & Massage Retreat. Open 7 days, we provide Beauty, Massage & Body treatments to both the public and in-house guests. We offer couples and group pamper packages and can arrange gift vouchers over the phone. We dare you to step inside Tranquility - let the aroma of burning lemongrass drift you away - wander down the hallway past our 10 treatment rooms to the spa, sauna & floatation tank with relaxation music playing in the background....ahhh!! Do you get the picture?
  • Excellent68%
  • Very good0%
  • Average16%
  • Poor0%
  • Terrible16%
24 May 2017
“Disappointing”
15 Jan 2016
“Timeout”
LOCATION
Shop 1 Bayside Spa Centre | Novotel Pacific Bay Resort, Coffs Harbour, New South Wales 2450, Australia
CONTACT
Website
+61 2 6658 0588
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Reviews (12)
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1 - 10 of 12 reviews

Reviewed 24 May 2017

My partner and i had a couples massage and neither of us found it relaxing as they were scuffling around. I was asked if id like to lay on my belly when i clearly booked for a pregnancy massage at 35 weeks pregnant. We didn't...More

4  Thank mon280
Reviewed 15 January 2016 via mobile

Had two amazing massages and a facial here. Great customer service, the ladies really listened to what I wanted and delivered. Expensive but completely worth it!More

2  Thank Elly K
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this reviewResponded 16 January 2016

Hi Elly. Thank you for taking the time to review Tranquility. We appreciate your positive feedback as we are extremely proud of our profession and our Day Spa, and we certainly value our clients. We look forward to seeing you sometime in the future. Warm...More

Reviewed 10 October 2015

Enjoyed wonderful relaxing afternoon here with family having massages and facials. Lovely addition to a relaxing holiday. The spa menu has lots on offer making it hard to choose. I had the Re- balance package and it was amazing. The staff and environment were fantastic.More

2  Thank Robyn F
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this reviewResponded 22 October 2015

Thank you for your positive feedback Robyn. We strive to give great service and provide an " escape from the ordinary" It is always pleasing to hear that we have achieved what we promise. Look forward to seeing you again sometime in the future. Best...More

Reviewed 24 May 2015

My sister and I stayed at the adjacent hotel and we weren't sure where the spa was located at first. Once we got there, we were welcomed by 2 lovely staff members who were friendly and very helpful. We weren't sure if we could get...More

2  Thank MichelleGB18
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this reviewResponded 31 May 2015

Thank you for your review Michelle. It is very much appreciated. We have been in business for over 16 years and I know my staff strive to give the very best professional service to all our clients. We are all here because we love our...More

Reviewed 28 January 2015 via mobile

Wow - what a special place! The professional standard of the staff at Tranquility was exceptional. I was consulted to understand my skin concerns and looked after so very well. After my treatment I felt completely relaxed and mindful of the need to take the...More

Thank Kristy C
Tranquilitydayspa, Owner at Tranquility Beauty & Massage Retreat, responded to this reviewResponded 29 January 2015

Thank you for your recent review of Tranquility Kristy. Our staff are highly qualified and accredited therapists and take immense pride in their work. Looking after our clients needs is our number 1 priority and wonderful people like yourself make it a pleasure to do...More

Reviewed 25 January 2015 via mobile

My fiancee and his friend booked aspa package for myself and a friend for a couple of hours while we were in coffs for a hens weekend from brisbane. The spa got the timing of the treatments confused (told my partner was booked for one...More

15  Thank Kim F
Reviewed 14 January 2015 via mobile

The float tank is out of this world and Chantelle gave me a awesome massage!!! Clean and beautiful. Highly recommended 😄More

Thank Jackliveshere72
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this reviewResponded 17 January 2015

Thank you Sarah for your lovely comments. All our therapists at Tranquility are dedicated and professional and we do our best to make sure our clients have a very nurturing and enjoyable experience when they visit us. Chantelle is appreciative of your positive comments and...More

Reviewed 7 January 2015 via mobile

Pretty good massage aside from the timing issue. Tina - good deep tissue however no products recommended or future bookings discussed. Timing is something management should address.

6  Thank SyBarr
Reviewed 5 January 2015

Highly recommend this day spa, it's a must if you are staying at the Pacific Bay - Novotel Resort. I just had a 30 min massage and it was great. I feel fantastic afterwards, even though it was not an hour I felt like the...More

Thank misomunchee
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this reviewResponded 17 January 2015

Thank you for your positive review of Tranquility. All our staff work hard to ensure that our clients experience in Tranquility is both relaxing and nurturing . We thank you for taking the time to let us know your experience was enjoyable and we look...More

Reviewed 8 June 2014 via mobile

While on holiday I went to Tranquility for some relaxation and pampering. I was so impressed with the fantastic experience I had. If you go to Tranquility be sure to ask for Frances. She really knows what she is talking about and is very good...More

2  Thank Minda75
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