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The Runner's Shop

Beckenham, England
0181-663-0630
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Review Highlights
The place for all your running needs

I have been using this shop for years since starting my running journey and I have always had such... read more

Reviewed 29 April 2017
Howes32
Two visits both unhelpful

My granddaughter needs a pair of spikes and we came here at the beginning of February and was told... read more

Reviewed 29 March 2017
_jankelsey0
,
Bromley, United Kingdom
Read all 14 reviews
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Overview
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Before you compete on your next marathon, stop in at this specialty store just for runners.
  • Excellent72%
  • Very good7%
  • Average0%
  • Poor7%
  • Terrible14%
Travellers talk about
“spikes” (2 reviews)
LOCATION
Beckenham, England
CONTACT
Website
0181-663-0630

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Reviews (14)
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1 - 10 of 14 reviews

Reviewed 29 April 2017

I have been using this shop for years since starting my running journey and I have always had such an excellent experience, great advice and service. They are not there just to sell you stuff but also to give you the best advice based on...More

Thank Howes32
Reviewed 29 March 2017

My granddaughter needs a pair of spikes and we came here at the beginning of February and was told they had very limited stock and there was nothing suitable for her. A few days ago I looked on their website and there was a very...More

Thank _jankelsey0
Ben111, Owner at The Runner's Shop, responded to this reviewResponded 30 March 2017

Hi, I'm sorry you left such a poor review of our shop. The reason their was such a limited stock of spikes in February as you might have been told was it is in the middle of the cross country season and the new range...More

Reviewed 3 December 2016

I have used this shop for years and I have always had excellent service , I listen to what I am told by the staff , and never had a problem , I think trick is to listen to the staff , and not buy...More

Thank Paul B
Reviewed 7 November 2016

I came here looking for a pair with good support for my knee injury and high arch. The staffmember hooked me up with some trusty Asics GT2000's, I just broke them in and can honestly say they felt amazing. The staff have expertise in running...More

Thank Timo S
Reviewed 4 June 2016 via mobile

I called this shop to ask if they stocked my size shoe (size 3) and was advised that they did stock a limited selection of size 3s but that I may well fit a size 4. I was rather skeptical about that advice but visited...More

Thank MagdaDeonTheo
Reviewed 23 May 2016 via mobile

The friendly, knowledgeable chap that owns The Runner's Shop found me the perfect kind of shoe for my feet. He started by examining the shoes that he sold me when I first started running (also bought from his shop) and then looked at the way...More

Thank Cathy M
Reviewed 23 April 2016 via mobile

They didn't have any shoes in my size and persuaded me to buy an oversized shoe which I regretted when I got home. They don't tell you when you make the purchase that they don't do refunds and when you go back they refer you...More

1  Thank Paulo1chop
Ben111, Owner at The Runner's Shop, responded to this reviewResponded 13 May 2016

I am sorry that you weren't happy and left such a negative review of our business. If I could respond by saying that we pride ourselves on our customer service and stock levels. We carry a large range of men's shoes from UK6-UK13 so am...More

Reviewed 14 March 2016 via mobile

I went into the shop today. The first running shop I have ever been in and first time looking for running trainers. He picked a pair out that would suit my style of foot at a cost of £115. I really liked the trainers but...More

1  Thank 178samantha01
Ben111, Owner at The Runner's Shop, responded to this reviewResponded 13 May 2016

I am sorry you weren't happy with the service you received at my shop. I served you that day and as I recall you didn't come in to the shop looking for new running shoes, but rather some advice as to why you were having...More

Reviewed 5 November 2015

The best shop in the Bromley/Beckenham area for the running enthusiast. Checkpoint 1 for the regular runner should be to invest in the right shoes. The range on the market is a little overwhelming, particularly if you have a non-standard action or are susceptible to...More

Thank Gavin M
Reviewed 26 January 2013

Have used this shop for the past two years now. The sales staff are extremely knowledgeable and have always helped in choosing the right shoe (not trying to sell the most expensive one). They have always had the size I wanted in stock, which for...More

1  Thank Christy L
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