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Delphinus Puerto Morelos

Features Animals
Closed Now: 08:30 - 17:00
Open today: 08:30 - 17:00

Delphinus Puerto Morelos
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Traveller Overview
  • Excellent55%
  • Very good24%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
About
Delphinus Puerto Morelos is a habitat where you can interact with beautiful dolphins and learn about environmental education, conservation and welfare of marine mammals. Our new habitat is surrounded by a majestic natural view covering an area of...more
Closed Now
Hours Today: 08:30 - 17:00
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Suggested duration: < 1 hour
Contact
Puerto Morelos 77580, Mexico
Website
+52 998 206 3304
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Reviews (260)
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1 - 10 of 196 reviews
Reviewed 3 weeks ago via mobile

Was our first experience of seeing the dolphins and it was fabulous! The staff are so nice and helpful. You can see the dolphins seem well looked after. Got some great pictures-brought some but didn’t feel pressured into buying them. Really informative and encourage you...More

Date of experience: November 2018
Thank emmadentnurse
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 3 weeks ago

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards.

Reviewed 6 November 2018 via mobile

What an amazing experience. Friendly and very knowledgeable staff. All are willing to help you. Just found the prices of photos on the expensive side but can’t recommend this place any more. Excellent

Date of experience: November 2018
Thank Joanne R
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 4 weeks ago

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards.

Reviewed 3 November 2018 via mobile

Just a tip to the owners. There were probably 4 or five groups at the same time as ours and no one purchased any photo packages. It would be better to decrease the cost and therefore increase the amount of purchases as opposed to everyone...More

Date of experience: November 2018
2  Thank PaulZip
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 5 November 2018

Dear traveler, We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos for people swimming with dolphins in the place (Cancun or Riviera Maya). In fact, the price...More

Reviewed 31 October 2018

Was extremely disappointed with the experience visiting the dolphins. From the moment we walked into the building, we were herded around like cattle and rushed through the process - only watched a few minutes of the video before being shoved into life vests and led...More

Date of experience: October 2018
1  Thank j1304
Reviewed 30 October 2018

Dolphin experience was good, we did the couple swim, which cost us $300 for about 45 minutes, expensive but we thought it would be worth it. We found out others had paid a little less but you expect that. Major issue with this is that...More

Date of experience: October 2018
Thank Chriswev
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 5 November 2018

Dear traveler, We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos for people swimming with dolphins in the place (Cancun or Riviera Maya). In fact, the price...More

Reviewed 16 October 2018

Everything positive. Yes, the pictures are expensive but I bought them. I spend more in dinners any given week. The pictures last! Marvelous experience which had been in my bucket list for years. The place is clean and they seem to take good care of...More

Date of experience: October 2018
Thank leofalcon
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 17 October 2018

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards.

Reviewed 11 October 2018 via mobile

It was a bit scary at first but once you get used to the dolphins, it will be fun. The staff are funny and very nice. We have our own Photograper (you are not allowed to use your camera). My sister did the feet push...More

Date of experience: October 2018
1  Thank WillyY791
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 17 October 2018

Dear traveler, We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos for people swimming with dolphins in the place (Cancun or Riviera Maya). In fact, the price...More

Reviewed 1 October 2018

Very obvious that these folks working here are there for the animals, the site is very clean and the staff were very helpful and knowledgeable. Mini fish pedi was a bonus !!

Date of experience: June 2018
Thank PDunnAllen
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 3 October 2018

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards.

Reviewed 28 September 2018

pens that the dolphins are kept in look quite sizeable kept clean by the tide seemed very popular with the holiday makersMore

Date of experience: September 2018
Thank JimmyCottrill
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 30 September 2018

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff. We hope that if you give us an opportunity in the future, we can give you a unique experience with our wonderful...More

Reviewed 10 September 2018 via mobile

It was an amazing experience to swim with dolphins. We had a blast and the staff was very nice. We did the foot push where the dolphins pushes you by your feet and it's feels like you are flying in the water. Definitely a must...More

Date of experience: August 2018
Thank mvillaman
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 11 September 2018

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards.

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Questions & Answers
Ask a question
Lee E
3 December 2018|
Answer
Response from DelphinusMX | Property representative |
Hello! Depends on the interaction you choose. We have different activities with the dolphins. You can find more information at: delphinusworld
-1
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Lee E
3 December 2018|
Answer
Response from DelphinusMX | Property representative |
hello! We have a professional photographers who are allowed to be on the deck close to the trainers and swimmers. You can take pictures from the beach but it is far away, and swimmers are not allowed to bring camaras, hats... More
0
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Google Translation
tiffrum
18 September 2018|
AnswerShow all 2 answers
Response from Markeverett | Reviewed this property |
Suggest you phone them or check their website- definitely worth it tho’! Negotiate for the photos though!
1
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