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Dive Club Cipreia

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Sesimbra, Portugal
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About Dive Club Cipreia
Dive Club Cipreia is a tourism and outdoor activities company and diving center SSI and PADI, which provides services related to maritime activities for leisure, from boating and snorkeling to diving experiences. We have facilities in Lisbon and Sesimbra, where we develop tour programs that maximize the use of the fantastic conditions of sun and sea in Portugal. The center of Sesimbra is located in a Protected Marine Park, reserve with unique fauna and flora in Europe, 30 minutes from Lisbon. We organize diving experiences to share with friends and family, discovering the sea of Sesimbra and making the stay the best vacation ever!
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Hours Today: 08:00 - 17:00
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Rick L wrote a review Sep 2021
Utrecht, The Netherlands24 contributions3 helpful votes
Dive club cipreia is a very nice diveclub south of lisbon. They offer a good pickup from your hotel and and a good atmosphere. Cinu managed to be patient and comfortibg for the discover scuba divers. The weather was a bit bad, but there many nice flounders for me to see as a certifed diver. Warmly recommended
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Date of experience: September 2021
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Response from Tiziana I, Gestor de Relações com o Cliente at Dive Club Cipreia
Responded 1 week ago
Thanks for your nice review! We hope to see you again soon :) Kindly Rgds, Dive Club CIpreia
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Diego wrote a review Sep 2021
Munich, Germany4 contributions
Great location (best in Sesimbra) but poor processes and safety standards. No previous information about diving conditions before getting to the diving location (that cost us 40 min additional minutes), no form filled out about medical condition, no instructions about anything (location, safety, route) prior to diving, no briefing (in fact, no communication at all with my actual instructor) and no buddy check (they rather rushed me to get into the water). I dove 20 min without my buddy (who was my instructor), nobody cared about it. I understand that things can be forgotten, mistakes can be made but there were far too many, it was sloppy. I'm sorry, but I definetely cannot recommend this place, but others in the area like Vertente Natural, Anthia or Haliotis are great.
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Date of experience: September 2021
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Response from Ricardo G, Gestor de Relações com o Cliente at Dive Club Cipreia
Responded 2 weeks ago
Dear Diego, I'm sorry for such a bad experience that you had with us. As responsible for Dive Club Cipreia Sesimbra, the total satisfaction of our clients is our main concern. We do everything to provide the best experience and high safety standards. That's one of the reasons why we have so many fantastic reviews. It's true, we have "the best location in Sesimbra", but unfortunately I have to desagree with you about the rest. And we can prove it. From time to time one client fills unhappy with our work. We accept that, try to understand why, and do all necessary arrangements and changes to avoid same "mistakes" in the future. Anyway, despite clients are "always right", they should not lie when reporting a review. Let's disect your alegations: 1. It's not true that we didn't give a full briefing about dive site, conditions, safety on board, dive buddy's, signals, dive plan and presented every professional on board. Actually on that day we were 3 instructors and one Dive Master on board, for a total of 9 clients. Considering that 3 clients were students doing a course with one of the instructors, we had 3 professionals for 6 clients. This is probably your "standard" for "unsafety and poor processes"? Why I know this? Of course I can't remember everything, but because of our "poor processes" I found out in our archive that day registers... You had and instructor just for you. And you were not a student... You are a certified diver. I can send you the picture of that document. 2. That's not the worse... I also find out on our archives all paperwork you sign, including "Standard Safe Diving Practices", "Identification and Medical Statement". For your personal protection and not to commit criminal personal data violation, I can't publish here the documents, but I can send them to you by email if you need to remember something. 3. Your review seems completely out of reason and something ordered by "someone". You could at least do it properly without lies, that can be easily disassembled. Anyway thanks for your review and best of luck. Kindest regards, Ricardo Germano Curiously, another client on the boat the same day gave us 5* and write this review: Oumy escreveu uma avaliação a 09/2021 Lyon, França 2 contributos1 voto útil Amazing experience !!!!!! First time diving, and it was excellent !!!! Queena was an amazing instructor, I was a bit scared at first but he knew how to put me at ease. He’s very assuring, showed me lots of underwater’s treasures, we even saw an octopus and he helped me get shells from the bottom of the ocean as a souvenir :) I totally recommend !!
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sn-louisville-co wrote a review Sep 2021
Louisville, Colorado26 contributions2 helpful votes
+1
Thank you Tiziana and your team for wonderful dives around Sesimbra. Our adult family of new divers were well cared for. The dive leader kept us together and showed us sea creatures on all our dives. It was a great experience - I highly recommend Dive Club Cipreia.
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Date of experience: September 2021
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Response from Tiziana I, Gestor de Relações com o Cliente at Dive Club Cipreia
Responded 1 week ago
It was nice to have you family as our customers :) I´m happy to know that you loved it so much! We are here, and now you have a place to dive in Portugal: Dive Club Cipreia..like at home :) Kindly Rgds, Tiziana
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Oumy wrote a review Sep 2021
Lyon, France2 contributions1 helpful vote
First time diving, and it was excellent !!!! Queena was an amazing instructor, I was a bit scared at first but he knew how to put me at ease. He’s very assuring, showed me lots of underwater’s treasures, we even saw an octopus and he helped me get shells from the bottom of the ocean as a souvenir :) I totally recommend !!
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Date of experience: September 2021
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Response from Tiziana I, Gestor de Relações com o Cliente at Dive Club Cipreia
Responded 1 week ago
Thank you!!! I´m , happy to know that you enjoed so much ! You have a world to explore, thin about to take a real course and lear how to dive!, you will never regret, trust me :) Kindly Rgds, Dive Club Cipreia
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Marijn B wrote a review Sep 2021
1 contribution
Cool experience and instructions for diving, good equipment and nice diving spots! Cool to do it on your holiday!
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Date of experience: August 2021
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Response from Tiziana I, Gestor de Relações com o Cliente at Dive Club Cipreia
Responded 1 week ago
Thanks for your positive review! We hope so see you soon again! Kindly Rgds, Dive Club Cipreia Madeira
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