Disneyland Paris
Disneyland Paris
4
Amusement & Theme ParksDisney Parks & Activities
09:30 - 23:00
Monday
09:30 - 23:00
Tuesday
09:30 - 23:00
Wednesday
09:30 - 23:00
Thursday
09:30 - 23:00
Friday
09:30 - 23:00
Saturday
09:30 - 23:00
Sunday
09:30 - 23:00
About
Welcome to the place where everyone can shine their brightest! Since opening in 1992, Disneyland Paris® has welcomed hundreds of millions of guests through its gates, making it Europe's number-one tourist destination With the majestic Sleeping Beauty castle as its heart, Disneyland park is the fantastical home to five incredible lands. For 30 magical years, it's been the place where extraordinary stories come to life before your very eyes. Buckle up because you’re about to whizz around Discoveryland, Fantasyland, Frontierland, Adventureland, and Main Street U.S.A.® Feel unique magic in the air, as the 30th Anniversary festive aura transforms Disneyland park into a vibrant wonderland. With stunning surroundings, the mesmerizing Gardens of Wonder, and many eye-catching surprises, you're sure to get swept up in the celebratory spirit. As night falls, prepare to be amazed by the award-winning Disney D-Light, where spectacular drone light choreography illuminates the sky.
Duration: More than 3 hours
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€56.00
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  • Liviu S
    Romania73 contributions
    5.0 of 5 bubbles
    Expensive but memorable. Once in a lifetime.
    We waited for a long time to get here and finally we did. We loved it. We had 2 full days to visit both parks. You have to be equipped with a lot of patience. For all attractions you need to stay in line from 20 to 60 minutes depending of the demand and time of the year you go. For example in Pirates of the carribean we waited 25 minutes but for Peter pan or Big thunder mountain we waited 60-70 minutes. If you want less waiting time, you need to pay more money. The adrenaline level of attractions is from low( ex. Cups or Dumbo) to high ( Big thunder mountain or Avengers in Disney Studios). Some attractions were closed due to maintenance I think, but we had a lot to do. Prices are high but this is expected somehow. You pay 8 Euros for some chicken nuggets with no fries, but 15 euros for a burger, 7 for a big ice cream. But all the food was great. What I liked a lot also was the discipline of the employees. Security is top priority and they are very organized. Also they are friendly and respectful. The fireworks at the end of the day are spectaculous. So, for us it was one item out of the bucket list. We made the most we could out of our 2 days there in both Disneyland and Disney Studios. It is an expensive trip so I am happy we did it , especially for the kids, but I don't intend to come again. It is enough that we created happy memories.
    Visited September 2023
    Travelled with family
    Written 2 October 2023
  • Trudy986
    Portsmouth, United Kingdom1 contribution
    5.0 of 5 bubbles
    Disney for 12hrs
    When My toddler asked to go on the slinky ride again! we made it happen…. For the day. We drove from portsmouth to disneyland paris. And had the absolute best day. Fast track was a huge help for fitting so much into one day (including the slinky ride) we saw characters and went on plenty of rides suiting all ages (12,9,2) Although we usually spend a few days when we go, this spontaneous trip for the day i would definitely do it again.
    Visited October 2023
    Travelled with family
    Written 3 October 2023
  • ButtsFife
    366 contributions
    4.0 of 5 bubbles
    Better for Smokers than Disney Florida Parks
    I would like to thank DLP for retaining smoking areas within both parks unlike their American counterparts in Florida. This makes for a more relaxing day for those of us who partake. Also they have retained the semblance of a simple albeit paid for fast pass system in the form of Premier Access. Not as good as it used to be when it was unlimited rides but better than the Florida alternative. The two parks are not really for thrill seekers due to the limited availability of "Big Coasters" It's not the Universal or Busch Gardens of France but makes for an interesting and pleasant couple of days. The 30th Anniversary Drone/Laser/Firework Show at the end of the night was very good. I would say the outstanding attractions are Avengers Assemble Flight Force (a decent indoor Class 1 Coaster) and Spider-Man Web Adventure (interactive novel attraction). Unfortunately Indiana Jones and The Temple of Peril which looks half decent was closed during our visit. Another plus over Florida real Park Maps were available in the Shops. Food was expensive but we had a big breakfast at our off site hotel and survived on drinks whilst in the park - about 4 Euros for a Bottle of Coke. Did have a meal at 5 Guys in The Village which was a good as albeit a bit more expensive than a normal outlet. Bargain compared to any Disney Burger. All in all enjoyed it, but as Adults with Fast Passes can easily be done in 2 Days.
    Visited September 2023
    Travelled with family
    Written 4 October 2023
  • FazlinB
    South Africa22 contributions
    5.0 of 5 bubbles
    Amazing day trip
    We thoroughly enjoyed our day trip to Disneyland Paris. Travelled with our 11 year old and we visited both parks. I would highly recommend the fast pass ticket. It’s not cheap but It includes most of the main attraction rides and allowed us to experience far more than we would have without it as the park was fully booked on that day. Also recommend that tickets are purchased in advance because they’re cheaper a few days before hand.
    Visited October 2023
    Travelled with family
    Written 4 October 2023
  • susanisbet
    Edinburgh, United Kingdom4 contributions
    3.0 of 5 bubbles
    Don’t expect any surprises
    Disneyland Paris is fairly antiquated. Expect long queues for the comparatively short rides which will cause frustration. It’s a shame that nothing innovative has been introduced over the years. Even the newer rides are really just variations of the same theme. Food and drinks are very expensive and pretty bland in the parks. Information is hard to find more signposting is needed.
    Visited October 2023
    Travelled with family
    Written 6 October 2023
  • Rob H
    19 contributions
    4.0 of 5 bubbles
    just got back.
    just got back, we had a great 5 day break there with the family and stayed on site in Cheyenne hotel. meals were good and we also did character dining (Pym Kitchen was my fave) drinks and gifts are expensive but i was expecting it to be so budgeted for it. we had already been there 3 days and entered the main hotel multiple times daily (our room was in one of the buildings outside the main hotel) then one morning a jumped up little French man decided to order everyone entering the hotel with a handbag or bum bag to go through security and have their bags x-rayed! every time we went back to the hotel room we had to go through this process with the little turd. all in all the place was amazing, my feet are ready to fall off with all the walking we did but the kids didn't moan once! bad points: ITALIANS! they are so rude! queue jumping, trying to get ahead in everything, walking round with spitting their dummies out, behaving like children, smoking should also be addressed (also the italians), people stink the place up smoking.
    Visited October 2023
    Travelled with family
    Written 6 October 2023
  • Inspire00223806890
    1 contribution
    3.0 of 5 bubbles
    Magical but too costly
    There are many attractions and most of them are quite fun. The decoration of the parks is incredible. The negative side relies mostly on the hotel experience. I stayed at the New Port Bay Club. Chosed a half-pension plan with breakfast and one meal per day. The meal at the hotel's restaurant was based on a very basic menu and it is worth noting that once you check out you no longer have the right for any meal, even if you paid a full pension for that day. The room was way too overpriced for the quality which is offered. The furniture is very old, the bathroom is too basic and found the "Sea" theme to be almost absent.
    Visited September 2023
    Written 8 October 2023
  • mrsjennamartin
    Los Angeles, California1 contribution
    3.0 of 5 bubbles
    Disappointing, sadly.
    For the money we spent and how far we traveled, this was unfortunately a disappointing day. I’m from Southern California and a big Disney fan. I frequent Orlando and Anaheim parks, as well as having been to Tokyo Disneyland and I hate to say that this Paris park (which I’ve been to 3 times) is the least magical and has the most careless cast members. This park always seems to have closures in major parts of the park (like the main entrance) and the Cast Members really couldn’t care less about making sure you are given any guest service or consideration. The doors to all the restaurants are often closed so they look closed. I have even seen staff with bright blue hair and blue lipstick working at the river boat?! They really don’t uphold the Disney standard here and you can feel it. I wouldn’t recommend to anyone who expects a true Disney experience.
    Visited October 2023
    Written 8 October 2023
  • RSoxFamily2011
    Yarmouth, Canada463 contributions
    3.0 of 5 bubbles
    Disappointing - and it hurts to say that!
    My daughter and I went for one day with a ‘park hopper’ ticket. The ride on RER A train is easy and clean and Disney is the last stop, so simple to get there. Entering Disneyland Park, we both teared up, ready to feel the love of Disney. It didn’t come after that. Both parks Disneyland and Disney Studio, are much smaller than Disneyland and California (and much smaller than DisneyWorld). Main Street is about half as long with many shop’s carrying the same merchandise, which was only okay. Food places were okay too. Cast members were okay; Nothing magical… Rides - lines for Phantom Manor and Big Thunder showed 40 mins, but they lasted much longer; some were stuck on Big Thunder for 20 mins. (Ride went down). We were in Tower of Terror line saying 45 mins, but waited 90 mins, with no info from any cast members! In Disney Studios, Web Slingers was good and so was Remy’s Adventure; food options in that area were better than in the other park. It didn’t seem that the line times were even close to realistic, so that took a lot of steam out of our day. Not too many characters walking around, so only saw 4 - Jafar, Queen of Hearts, Cruella and Eeyore. Our interaction with these 4 were very good, staying in character and having fun with us as guests! Highlight of the day was in Disney Studios, Mickey and the Magician!! Absolutely wonderful! Fireworks in Disneyland were nice, no drone show. Music was pretty good for the show too. We both remarked that throughout both parks, there was no theme music to keep you in the Disney spirit; and that was a sad part. We are glad to have gone to Disneyland Paris, but sadly, we are not interested in returning.
    Hello, Thank you so much for being our guest and for taking the time to post a review on your visit. It is through such feedback that we can isolate issues and areas in need of attention. Your feedback is particularly important in helping us achieve our goal of 100% guest satisfaction. I have taken your valuable comments back to my team so we may continue to improve our guest experience. We do hope for the opportunity to share a more positive experience with you soon. Best regards, Manon Guest Experience Team
    Written 13 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 11 October 2023
  • Dimitra G
    Athens, Greece34 contributions
    5.0 of 5 bubbles
    A fairy tale trip to a magic place.
    The Disneyland park is absolutely beautiful with lots of attractions. It gives you the delusion you are living in Disney's tales. It offers beautiful places to visit, to lunch, to dinner and shopping. Every day was a day of lot of fun, for both adults and children. We travelled as family (child of 9 1/2 years old) . We booked a two-day ticket. The first day we visited first the Disneyland park and late in the afternoon the Disney Studios. The second day we started from Studios and then we continued to Disneypark. At night we show both shows, at 21h at Studios and at 22h at Disneypark. It's best to plan in advance, downloading the Disney's app if you want to see almost everything in a two-day trip.
    Visited October 2023
    Travelled with family
    Written 11 October 2023
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4.0
4.0 of 5 bubbles52,348 reviews
Excellent
24,265
Very good
12,245
Average
7,195
Poor
4,275
Terrible
4,371

Kerryjo
Burwell, UK201 contributions
3.0 of 5 bubbles
Dec 2019 • Couples
This was our third and probably final trip to Disneyland Paris. The second time in a row space mountain was closed which was very disappointing. We stayed at the lodge themed hotel which was a ten min walk from the park. Stupidly went when the strikes were on so getting home was a nightmare. We had a half board package which included two nights, flights, park tickets for three days and breakfast and one main meal a day. You had to pay extra to get to and from the airport. Get the local train, it’s cheaper than the magic shuttle. No tea or coffee in our room and I can’t say we had a decent cup of either during our stay. We had passes which allowed us into both parks. Sadly rocking roller coaster is now shut to prep for the new avengers section and we didn’t fancy a two hour queue for the frozen performance in the freezing cold. Namely we didn’t go with kids and I felt sorry for the kids and parents queueing in the cold or queuing for food. Take money into the parks as the card machines fail a lot! Or take your own food and drink. Water fountains don’t work though. And then you have to queue for 45 mins for overpriced poor fast food. Park staff misinformed us for the time of the illuminations so we missed those but caught the two parades and the random tree lighting. As with any Disney product everything costs. Again, felt sorry for parents forking out for expensive merch for the kids. We had dinner at the Wild West show - awful food and felt uncomfortable with the white native Americans (a more modern show is needed) so left early. The second night we went to the steak house and it was ok. Glad that the German castle still has the happy hour which is a saving. We had a couple photos with characters but didn’t queue for the popular ones, best the kids get those photos first. We took full advantage of any fast pass we could get to avoid queues and it was a shame the three days we were there space mountain was not open. The park looked tired but decorated for Christmas so was merry in a way. We tried to go on any thing that didn’t have a stupid queue. Go on the crush coaster first thing and get fast pass for the thunder mountain and don’t forget the Indiana Jones ride. It’s tucked away at the back of the park but Def the best ride since space mountain was closed and the rocking rollercoaster closed. I can only hope with the new avengers rides that the park improves. We will save up and go to Florida or California next time.
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul B
London, United Kingdom75 contributions
5.0 of 5 bubbles
Dec 2019
This park has plenty of rides to suit all ages and all levels of adventure, and the parades and shows are great too. The only disappointment is that corporate greed means that the Fast Pass lines are no longer fast at many points of the day since WD started to sell FP access at a (high) price (Fast Pass queues of 15/20 minutes to load Big Thunder Mountain and Peter Pan for example). It seems that there is no "egalite" any more - only shortish lines for the rich and often horribly long lines for the poor! Walt Disney will be turning in his grave. But it's still a magical place!
Written 6 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Luke
Leyton, UK30 contributions
3.0 of 5 bubbles
Jan 2020 • Family
Ok it’s Disney you expect magic at a cost, haven’t been since I was a teenager and have now taken my daughter for her birthday. The surprise was they clearly haven’t spent any money on refurbishment and have cut back on other areas. The studio park should not come as a separate ticket, this is just over changing as there isn’t enough features for the money. The main park has no characters walking around for young ones to see, on the one occasion we did see a Disney princess she was running away from kids you wanted to talk and have photos. This is a huge part of the children’s experience. The staff was plenty with constant groups of red shirts/tops just chatting in groups. With staff at entrance gates or rides were either extremely friendly or upset that you didn’t speak French. The food was absolutely shocking, I’m not gonna moan about price as I expected high costs it was how tasteless and bland everything was despite trying different restaurants thought both parks and the village. The evening shows for both parks were amazing, warning ⚠️⚠️⚠️ if you wish for a good view/front row consider getting there an hour before, it does make a difference with a great view.
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

zoekay2016
Auckland Central, New Zealand5 contributions
3.0 of 5 bubbles
Jan 2020 • Family
I spent 2 days visiting Disneyland Paris with my husband and 3 children aged 4, 6 and 8. I wasn’t super excited about going but the kids loved it and it essentially met my expectations.
After some time standing in the wrong queue to get in, I did feel a sense of magic walking into the Park. It was the end of the Christmas break so carols were playing and decorations were still up which was lovely and atmospheric.
We spent endless amounts of time queuing, which I expected but didn’t realise just how bad it would be. Some rides had displays to look at during the queue which made things easier.
My main complaint is that despite having checked in online, and having read the (multiple) emails we’d been sent since booking as well as speaking with friends who’d been, it still took us a few hours to work out how best to get around the park. Eg that there is a fast pass function included in our passes (presumably they keep this quiet hoping you’ll buy a super fast or an ultimate fast pass). We had downloaded the app but I didn’t find it very user friendly.
We stayed in the Villages Nature resort which suited us well. Again, the bus ride from there to Disneyland (which is a public bus, very easy to use but not quite the “shuttle” I’d imagined from its description on the website) revealed to us more accomodation options in the towns we drove through to get there. Understandably these aren’t described on the website.
So in summary, if you think you’ll love the Disney experience, you probably will, if it sounds like your worst nightmare it probably will be or if, like me, you’re moderate in your expectations, 2 days will probably be quite fun!!
Written 8 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mummabearof1
10 contributions
4.0 of 5 bubbles
Oct 2021 • Family
Traveled as a family of 3 for 2 nights and 3 days during October half term. We had amazing time and we're so lucky with the weather, however there are a few oddities that I want to highlight to anyone who is planning a Disney Trip with a young family.

Firstly it appears Disney unlike other attractions has not reduced it's park capacity numbers (since covid). I checked during our stay and you could still book park tickets for the following day which felt ridiculous as the park was heaving already.

Queues on average were 60-120 mins long. With a young child these wait times are too long. The free fast past system was scrapped in July 21 so now you pay for a premier access pass at €14 per person!
You choose a time to return and then you can jump the queue. If you wanted to do all the attractions in one day this is really the only way to do it and some rides don't even have this option. Crush coaster is one of them which is always at around 80 mins plus wait.

In France currently it is obligatory to wear a face mask. Masks are enforced all around the park. Outdoors and in! The security are militant about this and I suspect this is partially due to the fact they can keep increasing park capacity. This could be a bit of a unwelcome shock to travellers from the UK who only are required to wear a mask in medical settings. On the shuttles and indoor queueing this is very uncomfortable especially when you are standing in long queues.

On to shuttles, do not leave it to the last minute to leave the park. It is like a stampede trying to board a bus back to your hotel and people behave in the most disgusting way - pushing and shoving children out of the way to get a space. It is very tempting to stay late but bear in mind if you have a pushchair or little ones this is most unpleasant after a long day and obviously dangerous.

Toilets are far and few throughout the park and you will have to queue for using the toilet. Again unfortunately with children who don't plan when they may need to go it's always too late and you will have delays getting in.

You will queue for everything. Food outlets, toilets, buses, park entry, rides, character meets, parades and snack shacks.
This is again tricky for little people considering it seems all you do is queue you won't get much done in a couple of days which is frustrating when you don't understand why you are waiting so long all the time . Personally next time I will
book 3+ days in the park to make sure we don't
miss out on things we wanted to do.

Overall it's a fantastic holiday and still magical in covid times but I would say the masses and crowds did spoil it a bit for us. It's hard to enjoy your stay when all you seem to do is queue and wait for anything.

Go out of term time if you can, otherwise try may half term as the french children do not share this half term with the UK so it should be quieter!!
Written 28 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 640dedee, Thank you so much for taking the time to write a detailed review following your recent stay at Disneyland Paris. Whilst reading your review I was thrilled to hear you enjoyed your vacation in general. I was concerned to learn of your comments in relation to the park attendance and the wait times in different locations. However, I guarantee you that park capacity is being limited since our most recent reopening. Furthermore, the social distancing which applied during your stay may explain the impression of over capacity of the parks. We do hope for the opportunity to share a more positive experience with you soon. Adrien °o° Disneyland Paris Guests Experience Team
Written 24 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

adobrennan
Dublin, Ireland24 contributions
1.0 of 5 bubbles
Jan 2020 • Family
Disney luggage service doesn't work Disneyland paris dont care

73

I was left disappointed with my disney experience.

I recently went to Disneyland paris and actually stayed in the hotels for the first time.

I paid for the express check in service at the train station so we could leave are bags at the train station and go straight to the parks.

Obviously it was difficult to get to Disney with the train strike and we arrived later than we expected but none the less the service seemed good. We went to the expresscheck in desk at the train station and left our bags got our magic pass and went to the parks.

The problem was on the way home. When we went to the hotel later that night we checked in the person at the desk told us to makes sure we take off the Express tickets we had as it would cause confusion later.

In the hotel there was a lot of confusion about how the service worked and the times of the magic bus we got. They did really seem like the service was working seamlessly with the hotels and parks.

On the day of check out I brought the bags to the luggage store and told the guy that had the express service and had to get a bus from the train station at 14.15pm and could he assure me that the bags would be at the train station on time for me to collect so I could get the bus and not have to get back to the hotel. He said yes and I said it few times to be sure and I was assured everything would ok.

We arrived at the train station Express service at 13.55 pm we were told our bags were still at the hotel and we were given the wrong tags. And the tags we had were for hotel use only and our bags were never going to get to the train station.

I was a little upset and made the final part of the trip disappointing, having had a great time we left Disney upset. The supervisor in the train was sympathetic although he had no idea of bus times. When I showed him the bus times he was able to assist me by calling the hotel with my bag number and when got the hotel the bags were ready so I was able to catch the bus at the hotel luckly ( but it was not the service I had paid for and made the situation stressful and instead of 1 bus I had to get 2.

At the hotel when we arrived although the hotel when we went to collect our bags although they were not apologetic at all. The guy at the desk who attended us told his manager who was standing be side hom that this was the 4th time the problem had happened today. He simply didnt care. Just said bye ungratefully. No thanks for staying at Disney hope you enjoyed your stay ect.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Millie W
Hampshire, UK19 contributions
5.0 of 5 bubbles
Sept 2020
Me and my partner have an annual pass for Disneyland Paris, and it's our fave place ever. It holds a lot of love in our hearts, and we try to go at least every other month (pre covid).

Food and drinks can be expensive if you eat in Disney village, but i would recommend going to Planet Hollywood and Rainforest Cafe and sharing food because it is such big portions.

Planet Hollywood has happy hour between 5-7 i believe and if you have one drink there you get a free portion of large nachos - enough for a family of 4!! Take your own water bottles in and fill up in the park as the drinks are expensive, but if you do this, you'll enjoy your day so much more!

I can't fault Disney we absolutely love it!
Written 3 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you so much for sharing your love for Disneyland Paris and thank you for being part of the Annual Pass family. Thank you for your tips, I am sure people will appreciate it. Hope to see you back again very soon in Disneyland Paris for some magical moments. Lexi Guest Experience Team
Written 5 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Qtime82
Newcastle upon Tyne, UK298 contributions
3.0 of 5 bubbles
Feb 2020 • Family
First time in Disney 2 adults, 1 teen, 1 child. Arrived with no expectations however believed it to be Amazing, magical, overwhelming etc the full Disney experience however in reality it is an overpriced underwhelming money pit with a Disney stamp.
Entrance fee for 4 is over a weeks wage alone.
The rides were nothing special and have been on better in normal theme parks. The park is over ran with repetitive shops and crep stalls. Fast passes end approx 2pm so pointless and ride Qs are approx 60 mins plus so get very little done if you go on 2/3 rides. Little to no characters walking around the park where is the Disney magic?
The only real Disney feel is in the stores which were way to expensive and can buy cheaper elsewhere.
I wouldn’t return for free and can’t understand how people go for 4/5 days.
The parade obviously has had a lot of effort put into it - if I can’t actually find a space to watch it!
The hype is better than the reality.
The best part of the day was a picture infront of the castle. There really isn’t that much to do or see!
This theme park is average at best.
Written 19 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Katie
Sheffield, UK557 contributions
4.0 of 5 bubbles
Nov 2019
We have visited for the second time as a family, ranging from OAPs to children, including a child with a disability and a wheelchair user.

When it comes to accommodating for disabilities, they are amazing! The passes we get really help, as my nephew (who has autism and LOVES roller coasters) wouldn't be able to stand in the long lines. If we didn't have the pass, we just wouldn't be able to bring him. They also stopped the buses ahead of the bus stop and let us get on first with the wheelchair, before progressing to the bus stop to let everyone else on.

I know it is a business based around attracting people, so to say it would be better without the other people is silly, I know. I just cannot understand how rude, and downright nasty, some people can be, especially when they have their children with them. People will blatantly push in, and stand straight in front of a wheelchair user (with a child on their shoulders too) when watching the parade and light show etc. The nasty responses when we have asked people to move is staggering! Everyone is in the same boat. It honestly puts me off wanting to go again. it's Disneyland people, chill out! It's meant to the happiest place on earth!
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HLN
21 contributions
1.0 of 5 bubbles
Oct 2021 • Family
All I can say about Disneyland Paris is what a shame. It has well and truly lost its magic. It’s a shambles from start to finish whilst costing you an absolute fortune to be there.

We had three nights in an Empire club room at the new Marvel Hotel. It cost over £2500 for the three nights and it was not worth the money. The service is poor, the staff are grumpy and rude, there is no where to eat lunch in the hotel (I was rudely told to go to Disney village). We were constantly harassed to show our vaccine certificate pass just going from one room in the hotel to another, or scanning the anti covid app. We had to wear wrist bands as well and masks at all times apart from eating or drinking. It was exhausting just for the crazy covid rules, that made no sense whatsoever.

What Disney fail to tell you when you book and pay for an extortionately priced holiday with them is that a lot of things are closed. So the Castle is closed and covered in scaffolding, over half the restaurants are closed, there are no meet and greets just the ridiculous selfie spots, no character dining, Auberge de Criilion is closed, Orbitron is covered in scaffolding, the Railroad train only goes from the main entrance. There are no parades, no fireworks, no princesses, basically No Magic At All. It’s incredibly depressing to be there and I felt completely ripped off.

What’s nuts as well is that they blame everything on covid, it’s all covid a fault, yet they are happy to pack you in to long hour long lines to access a ride. But it’s ok, wearing face masks all the time will make it ok! The are queues for everything because so much isn’t open. Just to get a drink could take 15 minutes minimum.

Then there is the fast pass replacement, which is just another money grabbing scheme from Disney for tired and emotional parents dealing with unhappy kids who can’t get on any rides. €14 per person to access Buzz Lightyear! €14 per person to access the runaway mine train!!! It’s unbelievable that Disney think this is acceptable.

Then there is the supposed extra Magic time for people paying a stupid amount of money to stay in a Disney hotel. What they don’t tell you is although you can access the park at 8.30am only two rides in each area are open! The rest don’t open till 10am! What is the point of that! There is no extra magic hours in Hollywood studios so the queue for Crush’s Cost never went below 1.5hrs.

I feel so let down by Disneyland Paris. They are not a patch on Florida. The staff are the rudest I have every come across. I speak enough French to get by and I had a least 4 occasions where people I was interacting with pretended to not understand me.

I’m sure a Disney representative will respond with some generic ‘we take everything you say on board’ but I would say, save your money and don’t bother
Written 20 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you so much for being our guest and for taking the time to post a review on your stay at Disneyland Park. As you might imagine, the feedback gained from our guests allows us to strive for ways in which we can continuously improve the service and experience offered. We are sorry to learn that you felt your experience was not in line with the service we are so very proud of. Please know that we make every effort to ensure that all guests receive the utmost in service, and I am disappointed that you experienced otherwise. Our guests can check enhanced health and safety measures and attractions opens day by day in advance in our website . We will make sure to pass on your feedback to the Operations Management to ensure that all of your comments are looked into We do hope for the opportunity to share a more positive experience with you soon. Best Regards, Dario Guest Expérience Team
Written 25 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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