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Address: 1 N Kaniku Dr, Island of Hawaii, HI 96743-9731
Phone Number:
+1 808-885-2000
Website
Description:

The Fairmont Orchid, Hawaii's award-winning Spa Without Walls lets you...

The Fairmont Orchid, Hawaii's award-winning Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with 8 private outdoor waterfall hale (huts), 6 more oceanfront and 3 indoors. With the soothing sounds of water, the pleasant ocean breezes and the floral scent that fills the air, treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience.

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TripAdvisor Reviewer Highlights

Read all 60 reviews
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  • 29
    Excellent
  • 15
    Very good
  • 5
    Average
  • 4
    Poor
  • 5
    Terrible
Outstanding massage!!

I usually don't like paying massage prices at resorts but decided to book an 80 minute waterfall massage and I'm so glad I did. The waiting area was very peaceful and relaxing... read more

5 of 5 bubblesReviewed 17 January 2017
stetler4
,
Dallas, Texas
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60 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Dallas, Texas
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

I usually don't like paying massage prices at resorts but decided to book an 80 minute waterfall massage and I'm so glad I did. The waiting area was very peaceful and relaxing. Then Benjamin led me to an outdoor hut next to the waterfalls. Very personable and friendly young man. What a great setting for a massage. The massage was... More 

Helpful?
1 Thank stetler4
Brisbane, Australia
Level Contributor
56 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 15 December 2016

The staff are friendly and the atmosphere is lovely but after paying $USD200+ for a 50min massage plus tips I do question the value. Don't get me wrong there was nothing wrong with the massage and I should expect to pay a bit for a massage in a 5 star hotel but I simply feel it was even then a... More 

Helpful?
1 Thank Corey557
Level Contributor
32 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 November 2016 via mobile

As I continue my travel journeys, spa visits are always on my list. I spent some time reviewing spas on the island and the spa without walls seemed just what I was looking for and let me tell you amazing !!!! I booked an 80 min massage by the waterfall ~ truly one of the best experiences I had... the... More 

Helpful?
1 Thank Tina C
New Brunswick, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 November 2016

My first impression was when I headed to the "waiting room" only to discover that there was a "waiting garden"! with comfy chairs, waterfall and lush flowers and trees in a garden where I waited for my practitioner. I had a wonderful lomi lomi massage with Audre which uses fast and deep strokes, different from a classic massage in Canada.... More 

Helpful?
Thank Heather R
Pleasanton, California
Level Contributor
7 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 2 October 2016 via mobile

My husband and I had a Lomi Lomi couples massage for our anniversary. It was pure heaven!! We chose the waterfalls, very secluded and peaceful. You get to use the sauna rooms or just lounge out on the secluded patio with snacks and drinks.

Helpful?
Thank Tracey B
Chicago, Illinois
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 19 May 2016 via mobile

The robes here are not luxurious enough for the setting. The staff was capable put not peacefully inviting---which is what I was looking for with a spa experience. I recommend going elsewhere for the high price they charge.

Helpful?
Thank buffalo8952
Palo Alto, California
Level Contributor
3 reviews
3 attraction reviews
1 of 5 bubbles Reviewed 17 February 2016

the spa was nasty and I would not visit here again. the men's locker room was a mess and very dirty. I did not chance getting sick by going in the sauna.

Helpful?
Thank mhenshaw26
Pennsylvania
Level Contributor
104 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 29 January 2016

We stayed in Hali Kai and came over to the Fairmont for the spa services. We scheduled couples massages after hearing great reviews of the spa. The services were top notch. Beautiful amenities and very relaxing atmosphere. We did couples massages on the beach and it was a wonderful experience. Having the sound of the water in the background was... More 

Helpful?
1 Thank nschw18
Sierra Foothills
Level Contributor
131 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
1 of 5 bubbles Reviewed 15 January 2016

I got two treatments and neither one was anywhere near the quality of service for what was charged. I had a foot treatment- nothing special here but my expectations were so high for a $179 treatment. My pedicure person at home does a better foot massage for 35, I should have run for the door when the manicurist was also... More 

Helpful?
Thank GoldCountry2
Level Contributor
47 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 10 January 2016 via mobile

Local resident of Kona and went to the Spa without walls at The Fairmont Orchid. First impression it was mediocre, due to it being very small. As soon as you walk in, there's two sinks and on the left is two urinals. Locker area is very tight with no lounge area to relax, besides the steam room and sauna room.... More 

Helpful?
Thank 808_Ikaika_C

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