Perks Entertainment Centre
Perks Entertainment Centre
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4.0
138 reviews
Excellent
44
Very good
43
Average
35
Poor
7
Terrible
9
Tracey P
Clonmel, Ireland166 contributions
Jan 2022 • Family
My kids are 6 and 1. Great for kids above the age of 2 maybe 3.
Amusements are good however only downfall is that the rides that need staff to monitor them or work them are really under staffed, we had to wait for the ride opposite to finish for the girl to come across and work the ride we were queuing for, this happened a few times... I was here 3 years ago and it was the same.
We ate in the diner here, food is actually nice here, we were pleasantly surprised as places like this don't normally have good food. But I would give the food 5 stars for a kids place.
We went into the player, we were charged €12 between the kids for 1 hour. Eldest had great fun, there's very little for kids under 2 in here. Very little only 2 small areas with very little in them. I was sitting in area at the end of the play area as the youngest made her way down there and there where no older kids in that area but we were asked to leave by a member of staff, when I said if older kids comes we will leave and she said adults aren't allowed in any of the play areas. So we then left. Really don't think kids under the age of 2 should be charged especially when there only allowed in 2 areas with very little in them.
Amusements are good however only downfall is that the rides that need staff to monitor them or work them are really under staffed, we had to wait for the ride opposite to finish for the girl to come across and work the ride we were queuing for, this happened a few times... I was here 3 years ago and it was the same.
We ate in the diner here, food is actually nice here, we were pleasantly surprised as places like this don't normally have good food. But I would give the food 5 stars for a kids place.
We went into the player, we were charged €12 between the kids for 1 hour. Eldest had great fun, there's very little for kids under 2 in here. Very little only 2 small areas with very little in them. I was sitting in area at the end of the play area as the youngest made her way down there and there where no older kids in that area but we were asked to leave by a member of staff, when I said if older kids comes we will leave and she said adults aren't allowed in any of the play areas. So we then left. Really don't think kids under the age of 2 should be charged especially when there only allowed in 2 areas with very little in them.
Written 22 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your comments.
Firstly we will address the cost of our play area for little ones. Under 1's go free but, going forward, we will definitely look at prices for two years olds.
Regarding the staff covering the rides, due to Government contact tracing and isolating rules, some of our staff have been absent but we have been doing our best to cover all the rides under the circumstances.
We do hope you'll visit us again. Thanks again for your feedback.
Written 26 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Berzbees
6 contributions
Nov 2021 • Family
After a hard days work I wasn’t looking forward to a children’s party of 12 seven year olds.
From the moment we stepped into perks it was absolutely effortless.
The lovely girl at reception desk was super efficient.
(I’m sorry I don’t remember her name) she took the food order & having a few dietary requirements it was handled with “no problem whatsoever” & even managed to conceal the different order from the other kids.
Another lovely young lady Emma, looked after our every need. She was super patient with the kids & they absolutely loved her.
The adults sat peacefully with a delicious burger, a lovely Costa coffee & a chat, didn’t have to lift a finger. After almost 3 hours of fun we packed up & went home to a clean house. (Another bonus)
Perks covered everything, from food, drinks, birthday cake, party bags & even a gift for the birthday girl.
I highly recommend perks parties & they cater for all ages.
We are so lucky in Youghal to have it at our doorstep.
Thank you perks team, we will be back soon.
From the moment we stepped into perks it was absolutely effortless.
The lovely girl at reception desk was super efficient.
(I’m sorry I don’t remember her name) she took the food order & having a few dietary requirements it was handled with “no problem whatsoever” & even managed to conceal the different order from the other kids.
Another lovely young lady Emma, looked after our every need. She was super patient with the kids & they absolutely loved her.
The adults sat peacefully with a delicious burger, a lovely Costa coffee & a chat, didn’t have to lift a finger. After almost 3 hours of fun we packed up & went home to a clean house. (Another bonus)
Perks covered everything, from food, drinks, birthday cake, party bags & even a gift for the birthday girl.
I highly recommend perks parties & they cater for all ages.
We are so lucky in Youghal to have it at our doorstep.
Thank you perks team, we will be back soon.
Written 30 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write a review. Birthday Parties are one of our many specialties here at Perks. We are so happy that you and your guests enjoyed the party and most importantly were able to relax. Our Costa Coffee is a new feature here and is going down a treat with the customers. I will be sure to pass your compliments on to the staff. Once again thank you for your review and we hope to see you again very soon.
Written 23 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lee G
Ballinamore52 contributions
Oct 2021 • Family
We were 2 families visiting with 4 children and decided to go for a game of bowling while in Youghal for a short break. We had significant difficulties with the bowling game which kept jamming and failing to register the correct scores. The staff were as helpful as possible and very friendly and did add on some extra time for us but it did affect our enjoyment of the game. Afterwards we decided to spend a bit of time (and money) on the amusements but there were multiple technical issues with some of that too. The basketball games not registering scores. Whack a mole games broke down in the middle of using it and a gun game which shoots foam balls had a mind of it's own. Poor experience to be honest. I suggested the proprietors invest in some equipment maintenance
Written 2 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write a review. All feedback is greatly appreciated. Unfortunately with mechanical machines and games, they can break down sometimes. We have technicians on the floor at all times to offer assistance and fix any machines that sometimes have issues. I do hope that you will visit us again soon and once again thank you for your review.
Written 23 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lou
1 contribution
Oct 2021 • Family
Hi all, my daughter and her friend had a joined party and the staff in Perks couldn’t have done enough for the kids. 2 of these kids were my autistic nephews. The staff, even though they were young, were very accommodating. The 2 boys got to join in in all activities. We did the soft play which was very safe, the carousel, the bumper boats and the ladybirds. Food was lovely, they gave us two pictures and fab party bags. We’ll be back.
Written 24 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. We have a super team of party hosts here at Perks and activities to suit everybody. We are so glad that you enjoyed your birthday party and we look forward to seeing you again soon.
Written 23 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim O
1 contribution
Oct 2021 • Family
Staff refused to leave my son on the trampoline because he is autistic. Just because my son is non verbal doesn’t mean he doesn’t understand that he must be strapped in as this was their reason for not leaving him on. Disgraceful treatment.
Written 3 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick R
1 contribution
Aug 2020 • Family
Was there yesterday with my daughter. What a rip off. Most of the machines are €1 for a couple of minutes. The go karts are €3 for a couple of minutes. Just one big rip off. Stay away. Spend your money where you will get value for it.
Written 9 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your comments. We feel that these are not in any way justified. All our machines/games including the activities are priced on par if not cheaper than other businesses similar to ours. In fact when the changeover from punt to euro took place we maintained the same prices. In fact we have special offer nights such as wristband nights , where you pay once at the door and can do the activities and rides as much as you like. We also have different offers over the course of the year including ride ticket books and loyalty discounts.
Our brand new redemption games that are €1 each give you a game as well as paying out tickets to collect for prizes..It is 2 in 1.
Perhaps this is your first time in an establishment such as ours. We have been in business for over 90 years and give value for money for fun.
Written 26 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ronan M
Abbeyleix, Ireland8 contributions
Oct 2019 • Family
Great play area with young, disinterested staff. Bring plenty of cash though, many machines swallow money. When I alerted staff, “there’s someone on the way” seems to be the company line. Following a lengthy wait with disappointed children, we took the hit and moved on. Could be better but it did serve its purpose on a wet day.
Written 31 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write a review. We are currently working on upgrading all the coin acceptors on the machines which will eliminate the issue of machines accepting coins and not working. And hope to bring in more new attractions in the New Year. We do apologise for the lengthy wait for the technician to come to your machine and the staff in the playcentre. I will look into this matter, as this is not the standard that we accept from our staff. Once again thank you for your feedback and we hope to see you again.
Written 18 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katy M
Blarney, Ireland11 contributions
Aug 2019 • Family
Food and service here is pretty bad.
The chips are dry and overcooked. The curry sauce was quite clearly cheap and was made with powder and water.
The burger came with ketchup on it, despite asking several times no ketchup (it is fair to note the waitress did make a fresh burger once this was brought to her attention but by the time it arrived the whole family was finished their food).
The fish was OK, as were the chicken tenders. If you are looking for food that is homemade, or doesn't come from a plastic bag then don't come here. They are even stingy with the salt!!!
The waitress who is also the chef it seems was very pleasant, smiling and apologising about the burger. The waitress who was taking the orders and delivering the food to the table seemed like she would rather be doing anything else. She simply dropped the tray at the edge of the table without looking at us and walked away without a word or even a smile.
The food also came at all different times which was annoying. A portion of chips came first and the drinks. Five minutes later came the chicken goujons, a few minutes later came the wrong burger. Another few minutes later came the fish and chips (by the time this came some of us were already finished our food).
If I was you I would skip this place and get some nice food from youghal Town for the same price.
The chips are dry and overcooked. The curry sauce was quite clearly cheap and was made with powder and water.
The burger came with ketchup on it, despite asking several times no ketchup (it is fair to note the waitress did make a fresh burger once this was brought to her attention but by the time it arrived the whole family was finished their food).
The fish was OK, as were the chicken tenders. If you are looking for food that is homemade, or doesn't come from a plastic bag then don't come here. They are even stingy with the salt!!!
The waitress who is also the chef it seems was very pleasant, smiling and apologising about the burger. The waitress who was taking the orders and delivering the food to the table seemed like she would rather be doing anything else. She simply dropped the tray at the edge of the table without looking at us and walked away without a word or even a smile.
The food also came at all different times which was annoying. A portion of chips came first and the drinks. Five minutes later came the chicken goujons, a few minutes later came the wrong burger. Another few minutes later came the fish and chips (by the time this came some of us were already finished our food).
If I was you I would skip this place and get some nice food from youghal Town for the same price.
Written 9 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Katy, First and foremost thank you so much for bringing these issues to our attention. This is certainly not the standard that we would expect or accept ourselves from our staff. I would like to address each of the items that you have brought up. Firstly the chips that we have here, we have never had a complaint about them especially being dry. We do not want to give out greasy chips and have had a lot of compliments about this. We use all the best brand foods here including Big Als and our sauces are from Blenders. The curry sauce is,like most fast food restaurants made with curry powder and boiling water and always has been with no complaints thus far.
All our food is cooked to order and it is standard procedure that when items are cooked that they would be brought down to the customer..... some food takes longer than others and the food would simply go cold if we waited for everything to be ready. I can appreciate your complaint about the sauce on the burger as i would be none too happy either about it. Alot of our staff are trained in both cooking and the front service and i presume that with having to put on another burger for you (and rightly so) that the cook wanted to express their apologies themselves.
In regards to having no home made food... it is a fastfood diner and we do not claim to have homemade products so it is quite unfair to challenge us on this. You won't find many fastfood restaurants that make their own burgers, tenders and fillets etc...
The staff member that had served you your food...... i can only extend our sincerest apologies about this. This not behavior that we expect from our staff and this is being sorted out.
Again i would like to thank you for writing your review and bringing this to our attention. We listen to all our customers and take on board everything that is said.
Written 17 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claireom1
5 contributions
Aug 2019 • Family
Went here with the kids most of the machines swallowed our money and only the carousel was working very disappointed after the excitement of the kids the whole way down hard to explain to small kids that it is a badly run establishment so we just left disappointed
Written 8 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Thank you for writing a review and we are so sorry that you and your children left disappointed. The machines here do sometimes go into malfunction as it is with most electronic games , and take the money, hence we have a technician on hand at all times in such events. You do have to notify the staff in order for us to resolve the problem. All the rides would have been operational at the time of your visit and we have plenty of staff on duty to operate them. There is a large adventure playcentre here for children, a lazer tag arena, and a bowling alley which perhaps you missed as you didn't mention them. The playcentre is in fact fantastic value at €6.50 per child for unlimited playtime and the bowling is suitable for all the family. We are having a very special night next Wednesday and we would love for you to come back and see exactly what we do here. It starts at 6.30pm and runs until 9.30pm. You get your wristband at the door and can play the activities all night. This includes the playcentre, bowling, lazer tag (height permitting) the Carousel, the ladybird, the bumper boats, the trampoline and the derby racer. It is only €10 for kids over the age of 5 and €7 for ages up to 4 years. I hope you will join us on what is one of the highlights of our calendar. Once again thank you for the review and we hope to see you next week.
Written 14 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Damien S
7 contributions
Jul 2019 • Family
With nothing to do on a rainy Sunday we decided to pop to Perks. Played a half hour bowling, myself wife & 2 kids (15 & 6) then popped in to play Laser Tag, just the 4 of is which was great fun. Couple of arcade games to top it off. Staff friendly & thoroughly enjoyed the few hours
Written 21 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nicolajaytadhg
Clonmel, Ireland11 contributions
Is there anything here for toddlers
TravellerLRX
Ireland7 contributions
Good play area with soft play for toddlers... Also a little train and merry go round for smaller children, also boats you could sit into with child... Hope that helps!
Revenue impacts the experiences featured on this page, learn more.
PERKS ENTERTAINMENT CENTRE (Youghal) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Perks Entertainment Centre
- Hotels near Perks Entertainment Centre:
- (0.17 km) Youghal Lodge
- (0.44 km) Summerfield Lodge B&B
- (0.44 km) SUMMERFIELD LODGE, apartment, ground floor, garden with furniture, in Youghal
- (1.24 km) Walter Raleigh Hotel
- (1.83 km) Roseville House
- Restaurants near Perks Entertainment Centre:
- (0.89 km) Clancy's Bar & Restaurant, Youghal.
- (1.60 km) The Quays
- (1.24 km) The Walter Raleigh Hotel
- (1.71 km) The Coachouse Bistro
- (1.76 km) The Red Store