Shannon Swimming & Leisure Centre

Shannon Swimming & Leisure Centre: Hours, Address, Shannon Swimming & Leisure Centre Reviews: 3.5/5

Shannon Swimming & Leisure Centre

Shannon Swimming & Leisure Centre
3.5
Sports Complexes
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06:00 - 22:00
Monday
06:00 - 22:00
Tuesday
06:00 - 22:00
Wednesday
06:00 - 22:00
Thursday
06:00 - 22:00
Friday
06:00 - 21:00
Saturday
08:00 - 18:00
Sunday
08:00 - 18:00
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About
Modern fitness centre located in the heart of Shannon town in Co. Clare. Facilities include: ~ 25m Indoor Swimming Pool ~ Sauna & Steam Facilities ~ State of the Art Cardio/Resistance Fitness Suite ~ Strength & Conditioning Gym ~ 3 Large Sports Halls ~ Indoor Climbing Wall ~ 2 Fifa ** Rates Astro Turf Pitches ~ Skate Park ~ Tir Na Nog Childrens Playground ~ Cafe Area ~ Pool Table Activities include: ~ Fitness Classes ~ Swimming Lessons ~ School Tours ~ Summer Camps ~ Birthday Parties
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3.5
17 reviews
Excellent
8
Very good
4
Average
0
Poor
2
Terrible
3

Bryson
Dublin, Ireland4 contributions
Was in there yesterday 11th November 21 around 5pm, the receptionist was just terrible, whoever hires and staff trains here really needs to take note as it has been said in previous reviews and when talking to colleague today they had similar experience on thier visit to the pool with thier kids, she was just plainly rude, abrupt and is someone who is unfit for the public facing job, I will be surely telling my fellow colleagues new to the area to avoid this place. Rest of staff seemed very pleasant and informed and facilities good but I can imagine the business that must be lost by allowing someone this unprofessional as the first point of contact.
Written 12 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Bryson2134. Thank you for your feedback. We are very sorry that you had a less than satisfactory experience when you visited our Centre. Customer service is extremely important to us and we will look into this matter as an urgency. Please be reassured that we will bring our standards up to the height expected of our customers. If you are open to it I would love to discuss this further with you. My email is karl@shannonleisurecentre.ie. Regards Karl (General Manager)
Written 20 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jackie K
1 contribution
It was our first time back to the swimming pool since lock-down and I was well impressed with the new wet-side changing rooms. Lovely new floors (great for kids and elderly) and changing areas, fabulous job!
Pool was a lovely temperature too.
Great experience!
Written 7 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for your 5 star review and very kind words Jackie. We are delighted you like the upgrades to our swimming pool changing rooms. We are so happy with how they turned out and are blown away with all the positive messages.
Written 3 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ollie Hayes
Sixmilebridge, Ireland5 contributions
Solo
If visiting Bunratty don't forget to book a swim at shannon leisure center great system in place for pool your own cubicle and locker for duration of your swim.
Spotless clean and staff top class.
I was nervous going back but when I experienced the new system I felt completely safe
Written 30 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Ollie. Thank you very much for your kind words. Hearing wonderful feedback like this make our day :) We are delighted that you felt safe and comfortable amidst the COVID changes.
Written 1 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nicola
2 contributions
Solo
Great facilities & great selection of classes run by amazing teachers!! Everyone there is so helpful and friendly
Written 6 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Nicola. Thank you for the kind words. Its nice to hear someone appreciates what you do and enjoys visiting our Centre. Keep up the great work!
Written 9 April 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dempster77
1 contribution
I have been a member of Shannon leisure centre for 22 years. The gym facility is excellent and the gym staff are great and friendly.....Piotr and Remy are exceptional fitness instructors and are a credit to the place. The problem i have been experiencing recently is with the management and the wetside pool area. I agree with Catherine and EWE1891 on their previous reviews when they said that the sauna and the steam rooms are smelly and unhygienic. As recent as two weeks ago i went to go into the sauna and the smell of urine nearly made me sick. I mentioned this to an off duty staff member who notified an on duty staff member to look into this straight away, I observed this staff member spraying some type of freshener to mask the smell.....not good enough. It should have been closed off and scrubbed with disinfectant and power-sprayed! Also the hook on the shower doors (which management have said would be sorted out asap in February!)...are still not fixed to a standard. Only one of the two doors have been fixed. Considering you have two caretakers employed and you management to only fix one door out of tow (well done!). The receptionists have no customer skills and per EDL and Queen Bee have pointed out on their previous reviews nothing has changed. (Weekend Staff are awful). May is lovely and very professional but the rest have a lot to be desired. PS there is faeces in the urinals for the past 8 months....have pictures to prove this.....please clean this up!!!

My conclusion is replace the cleaner with someone who knows how to clean and replace the Manager with someone who knows how to manage,
Written 28 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Brendan. Thank you for the positive feedback about our facilities and staff. I will be sure to pass the word along. Whilst I am not aware of any issues in the toilets or Sauna/Steam rooms it will be looked at. This is not a true reflection on the excellent job our maintenance team or pool side staff do in what is an extremely busy and well cared for Centre. Normally our customers are very happy with the high level of service and standard of our facilities. Thank you for your membership on and off over the last number of years. Your feedback is important to us and I would love to speak with you again in person to find out more about your experience and to review your images. Please contact me on 061 361841
Written 1 May 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Catherine N
1 contribution
Solo
Overall, I think this is a good gym. The staff are very friendly, helpful and welcoming, and the gym is well equipped. The one downside for me though is the shower area. The last gym I was in had doors with locks and hooks, instead of shower curtains, which was a lot more convenient. I think if doors with hooks could be added, it would be a small addition but a great improvement.
Written 20 February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Catherine. Thank you for your visit to our Centre and for the positive comments and feedback. As part of ongoing maintenance of the Centre we plan on updating all changing areas which includes changing rooms for our gyms as soon as possible. In the mean time we will get the hooks up ASAP.
Written 5 March 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DamoD27
Shannon, Ireland3 contributions
Solo
I've only used the Gym here & I have to say the facilities are second to none in Shannon there's no other gym anywhere in the locality that can match it . Staff are friendly the place is spotless ( I've been in some gyms where the Hoover's look sad & depressed) there's a wide variety of equipment to use, as with all gyms depending on what time of the day you visit will probably impact on how you feel about your visit so if you go early less people go later & obviously more people so more equipment gets used . It's actually quite clever how it's laid out with two gym rooms the 1st with all the thread mills,bikes & machines & free weights up to 20kg then the second room has all the heavier weights from 20s up so if your a gym novice it's not off putting having to watch someone lift what looks like the size of a small car . I would highly recommend a visit here if you go in with an open mind you won't be disappointed . Just a side note on one of the other reviews about knowing someone who had something stolen from here , that happens everywhere I once had property go missing from a police station there are lockers provided .
Written 10 February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi DamoD27. We are so happy you enjoyed your experience with us and took the time to write such wonderful feedback. Everyone at Shannon Swimming & Leisure Centre is so proud to hear such nice words We have made a lot of changes over the last few years and we are delighted you have noticed and are letting other know.
Written 5 March 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura C
Sixmilebridge, Ireland3 contributions
Family
My son received Ducklings lessons as a Christmas present. We went the first week and he was so frightened and he screamed the place down. The instructors were able to show him the fun side of the pool. Now, we have gone four times and he can't wait to go every week. Its a complete change from the first time. The instructors are doing a fantastic job.
Written 2 February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for such a wonderful review Laura. Delighted your son is enjoying our Ducklings Swimming Lessons. The staff at Shannon Leisure Centre are proud to hear your amazing feedback.
Written 3 February 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sharon C
Shannon, Ireland19 contributions
Family
I brought my 5 year old son for swimming lessons here. The changing rooms were filthy every time I went there. Hair in the showers, and grime everywhere. Over the course of the lessons (a 10 week course I think ) he had (maybe) 3 different instructors, non of which he could name. And as I couldn't go on the deck I couldn't see who be teaching him that day. There were so many children in the class he spent most of the time hanging off the bar, and at the end of the course, not even a 'thank you','goodbye', 'well done' or a certificate for all his good work. I won't be bringing him back there for more lessons.
I've been to exercise classes here and they are fine but only because its so local and the range of classes are good.
Written 15 March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Sharon. Thank you for your visit to our Centre and taking the time to leave feedback. I am very sorry to hear you had a bad experience. This is definitely not the level of service our customers have come to expect. Normally our customers are very happy with the high level of service and standard of our facilities. Your feedback is important to us and I would love to speak with you in person to find out more about your poor experience Please contact me on 061 361841 of by PM on our Centre’s Facebook page. (Karl, Manager)
Written 28 September 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

El D
Carrick-on-Shannon, Ireland3 contributions
Couples
I am only talking about the pool and the sauna part of the centre. It feels neglected. Only one hair drier for many visitors, broken lockers, no segregated showers, the seats in the changing rooms are so narrow it is impossible to sit on, many changing room has no hanger as well. Some of there staff at the reception are very unfriendly particularly on Sundays.
Written 8 February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi El. Thank you for your visit to our Centre and taking the time to leave feedback. I am very sorry to hear you had a bad experience. This is definitely not the level of service our customers have come to expect. Normally our customers are very happy with the high level of service and standard of our facilities. Your feedback is important to us and I would love to speak with you in person to find out more about your poor experience Please contact me on 061 361841 of by PM on our Centre’s Facebook page. (Karl, Manager)
Written 28 September 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about Shannon Swimming & Leisure Centre

Shannon Swimming & Leisure Centre is open:
  • Mon - Thu 06:00 - 22:00
  • Fri - Fri 06:00 - 21:00
  • Sat - Sun 08:00 - 18:00