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Office de Tourisme d'Arras

Open Now: 09:00 - 18:30
Open today: 09:00 - 18:30
Review Highlights
Helpful but watch the opening hours

I was allowed to leave my luggage there for the afternoon until I could access my accommodation... read more

Reviewed 12 November 2018
Sydney, Australia
via mobile
Very helpful

The Tourist Office is in the Belfroi in the Pace des Heros. The young lady spoke excellent English... read more

Reviewed 6 November 2018
Lorraine S
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  • Excellent54%
  • Very good42%
  • Average4%
  • Poor0%
  • Terrible0%
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Hours Today: 09:00 - 18:30
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Place des Heros | Hotel de Ville, 62001, Arras, France
+33 3 21 51 26 95
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Reviews (63)
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1 - 10 of 18 reviews
Reviewed 12 November 2018 via mobile

I was allowed to leave my luggage there for the afternoon until I could access my accommodation which was great. The staff speak English and are helpful - they provided me with a map of the historical walking tour and pointed me in the right...More

Date of experience: November 2018
Thank jbjo13
Reviewed 6 November 2018

The Tourist Office is in the Belfroi in the Pace des Heros. The young lady spoke excellent English and was very helpful in sorting out tickets for the caves and to visit Wellington Quarry.

Date of experience: November 2018
Thank Lorraine S
Reviewed 18 October 2018

This is a fantastic building. Inside museum with World war one photographs. The tunnels underground are very eirie but worth going down into them. The Giants are great, don't realise how big they are until someone stands by them. The clock chimes are very unusual....More

Date of experience: October 2018
Thank Ann K
Reviewed 10 August 2018 via mobile

The tourism office is, as you should expect, a centre of usefulness for the visitor! Friendly helpful staff with all the knowledge and passion for the city and surrounding area are truly ‘happy to help’ a speak several languages. There are some great souvenirs which...More

Date of experience: August 2018
Thank Carlo G
Reviewed 29 July 2018 via mobile

Went in hear as we arrived in the centre. Great service. We were given a centre site map which proved great to undertaking a walk around the city.

Date of experience: July 2018
Thank Steve_Grant1
Reviewed 9 July 2018

Staff very helpful and informative, spoke very good English and were happy to organise tickets for you

Date of experience: June 2018
Thank LorraineG63
Reviewed 23 June 2018

The staff here are all extremely helpful, unlike the office de tourism in Abbeville. They all speak fluent English. A lovely office to visit and very proud of their town. This is the place to go for information.

Date of experience: June 2018
Thank hjbridewell
Reviewed 28 April 2018

An excellent Tourist Office with very helpful staff and literature. You can also book various tours etc. there.

Date of experience: April 2018
Thank 24,156,499
Reviewed 27 August 2017

This building is where the belfry and the tunnels are situated.The staff here are all very friendly and helpful and you can book tickets for the carriere wellington.

Date of experience: August 2017
Thank tracyyates2017
Reviewed 21 August 2017

The Arras tourism office is located in the Hotel de Ville on the Place des Heros. It's worthwhile entering the building just to get an inside view of the great architecture and exhibits. The tourism office is well stocked with free brochures, has a great...More

Date of experience: August 2017
1  Thank T4232XIjohnb
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