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Office de Tourisme d'Arras

Place des Heros | Hotel de Ville, 62001, Arras, France
+33 3 21 51 26 95
Review Highlights
Spectacular building,very helpful staff

This building is where the belfry and the tunnels are situated.The staff here are all very friendly... read more

Reviewed 27 August 2017
Cumbria, United Kingdom
Visit here first!

The Arras tourism office is located in the Hotel de Ville on the Place des Heros. It's worthwhile... read more

Reviewed 21 August 2017
John B
Toronto, Canada
Read all 40 reviews
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  • Excellent48%
  • Very good45%
  • Average7%
  • Poor0%
  • Terrible0%
Travellers talk about
“info” (2 reviews)
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Hours Today: 09:00 - 18:30
Place des Heros | Hotel de Ville, 62001, Arras, France
+33 3 21 51 26 95
Write a ReviewReviews (40)
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1 - 10 of 10 reviews

Reviewed 27 August 2017

This building is where the belfry and the tunnels are situated.The staff here are all very friendly and helpful and you can book tickets for the carriere wellington.

Thank tracyyates2017
Reviewed 21 August 2017

The Arras tourism office is located in the Hotel de Ville on the Place des Heros. It's worthwhile entering the building just to get an inside view of the great architecture and exhibits. The tourism office is well stocked with free brochures, has a great...More

Thank John B
Reviewed 15 June 2017

In this small tourist office there are a lot of photo and old images in display. Moreover, there is a shop selling some nice souvenirs.

Thank Rosario_it
Reviewed 5 June 2017

Lots of multilingual information here on WW1 battle sites and memorials. Maps and suggested routes available. Help with accommodation and restaurants etc

Thank Katieclem46
Reviewed 4 June 2017

We needed help to find a place to stay. The first young lady at the desk wasn't much help, and actually didn't know much about the city. It could have been her first day on the job, or maybe she wasn't from the town? She...More

Thank Tabix
Reviewed 2 June 2017

Located in the Hotel de Ville the tourist office is where you go to purchase tickets to the Beffroi, Carriere Wellington and British Boves. Staff were very friendly and spoke excellent English. Information was provided for other activities in the area and there is also...More

Thank loubelle64
Reviewed 30 May 2017

We visited the Tourist Office in the Town Hall. They had lots of information on things to do in the area and helpfully spoke English, as we spoke no French coming from Australia. We caught the lift to the viewing area at the top of...More

Thank Amerson S
Reviewed 24 February 2017 via mobile

If you want to have a great view of Arras, take a visit to the Beffroi towen in the center of the city. You don't have to climb all the stairs, because an elevator bring you up in just a few seconds. The view is...More

Thank Saskia v
Reviewed 19 February 2017 via mobile

I've been in many tourist offices. This one is up there with the best! Lots of free literature about the area, nice amount of reasonably priced nik naks. Staff very helpful with an excellent standard of English. Clear system of queuing. Loved it!

Thank MrsBsTravels
Reviewed 14 October 2016

I was impressed what is available here. Apart from local guides in a variety of languages, there was a screen (just outside the main office) that had a lot of info about cemeteries in the area, as there are so many. They also sell tickets...More

Thank Michael B
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