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Boss Frog's Dive, Surf and Bike

Certificate of Excellence
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Address: 3636 Lower Honoapiilani Road, Napili-Honokowai, Maui, HI 96761
Phone Number:
+1 808-665-1200
Website
Today
09:00 - 17:00
Open now
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Hours:
Mon 08:00 - 17:00
Tue - Sun 09:00 - 17:00
Description:

High quality Maui snorkel gear rentals is Boss Frog's top priority. Boss...

High quality Maui snorkel gear rentals is Boss Frog's top priority. Boss Frog's offers a full range of beach rental equipment including high quality snorkel gear, performance surfboards, SUPs, boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital cameras, and an assortment of island related apparel and accessories. Our sales agents are trained to be knowledgeable, friendly and helpful to all customers, which maximizes each customer's experience. Boss Frog's prides itself on making customer service a priority.In addition to rental gear, Boss Frog's maintains a large retail selection of beach equipment, including high-end sunglasses, rash guards, reef safe sunblock, board shorts, sarongs, mens and womens clothing, sandals, snorkel gear, beach toys and gifts. We have the best on-Island selections of Maui Jims, Sunclouds, Sanuks and Reef slippers for adults and kids. All customers are greeted with the Aloha spirit at our locations. We also book great activities on the island.

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TripAdvisor Reviewer Highlights

Read all 94 reviews
Visitor rating
  • 72
    Excellent
  • 12
    Very good
  • 2
    Average
  • 2
    Poor
  • 6
    Terrible
Much improved!

We had a terrible experience at Boss Frogs a few years ago and I wrote a negative review. We avoided them on our last trip to Maui. We returned, reluctantly, this year because... read more

5 of 5 bubblesReviewed 10 February 2017
humboldttravelers444
,
Arcata, California
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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Sparks, Nevada
Level Contributor
26 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 14 February 2017

Stopped in to rent snorkel equipment for me and my daughter. The sign outside said snorkel equipment rentals $1.50 per day. I walked out of the store after listening to several sales pitches for snorkel boat tours with two sets of snorkel equipment that cost $56.00 for the week???? When I returned the equipment I asked the employee working there... More 

Helpful?
Thank Deborah R
BossFrogAccount, General Manager at Boss Frog's Dive, Surf and Bike, responded to this review

Thank you for taking the time to send in your feedback about your experience with Boss Frog’s Dive & Surf. Helping travelers rent high-quality, affordable snorkel gear is one of our highest priorities, and we are very sorry to hear that your experience was anything less than wonderful. We are looking into every aspect of your experience to find where... More 

Arcata, California
2 reviews
5 of 5 bubbles Reviewed 10 February 2017

We had a terrible experience at Boss Frogs a few years ago and I wrote a negative review. We avoided them on our last trip to Maui. We returned, reluctantly, this year because it was convenient to where we were staying and enough time had passed that we thought maybe things had improved. The person who helped us previously was... More 

Helpful?
Thank humboldttravelers444
BossFrogAccount, General Manager at Boss Frog's Dive, Surf and Bike, responded to this review

Thanks so much for giving us a second shot. We are so glad you had a good experience, which is what we expect! Mahalo for your business and your review! More 

San Francisco, California
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 9 February 2017

Great friendly service by Dave R. In getting us on a couple of whale watch trips. He made good recommendations for other activities too.

Helpful?
Thank N K
BossFrogAccount, General Manager at Boss Frog's Dive, Surf and Bike, responded to this review

Enjoy that whale watch! Thanks for the review! Mahalo, Kelly More 

Moses Lake, Washington
Level Contributor
203 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 3 February 2017 via mobile

Rented gear and went ahead and booked trip, complete with sals pitch. (We were moving condos and needed to kill some time). No pressure and lots of time spent fitting equipment. It is our go to rental shop.

Helpful?
2 Thank EZWash
BossFrogAccount, General Manager at Boss Frog's Dive, Surf and Bike, responded to this review

Thanks for the review, we aim to give great customer service to all of our customers. More 

Edina, Minnesota
Level Contributor
5 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 January 2017

Paul was a huge help during our trip, offering suggestions for snorkeling and paddle boarding locations. I would recommend renting your gear from Boss Frog's.

Helpful?
Thank brianrO3861IF
BossFrogAccount, General Manager at Boss Frog's Dive, Surf and Bike, responded to this review

Thanks for the shout out to Paul, we have beach gear too: umbrellas, coolers and chairs! More 

Hebron, Indiana
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 13 January 2017

With it being our first time to Maui and having just arrived to the island, my husband and I originally stopped in just to buy some sunglasses. While we were waiting to check out, a family was being fit for some snorkeling gear. We were amazed at the professionalism and helpfulness being provided for the family and it got us... More 

Helpful?
Thank brookie214
BossFrogAccount, General Manager at Boss Frog's Dive, Surf and Bike, responded to this review

Thanks for your recommendation! We are happy to deliver all the service with aloooooha! More 

Western Canada
Level Contributor
26 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 9 January 2017

Have always been happy with Boss Frog's in the past, so when a friend needed to buy flippers - (and we wanted to book 3 snorkel trips, all for a group of 5) that's where we headed. There were 2 employees working and both were busy with other customers, totally understandable, we were happy to wait. After close to 10... More 

Helpful?
Thank happymum1
BossFrogAccount, General Manager at Boss Frog's Dive, Surf and Bike, responded to this review

Aloha, We love helping guests to experience Maui's amazing snorkeling, and are very sorry that we did not meet and exceed your expectations. Please give us a call or visit us again on your next visit to Maui. We’d love to get a chance to win you over. Mahalo, Chris, GM More 

Billings, MT
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 November 2016

Once you arrive at your hotel you need to boogey down to Boss Frog's on Lower Honoapiilani Road and ask for Mark Marrin! He will be your concierge for your entire stay. We picked up snorkel gear and beach chairs and will be coming back next time for boogie boards and bike rentals! He can also book your excursion activities... More 

Helpful?
Thank montanamade
BossFrogAccount, General Manager at Boss Frog's Dive, Surf and Bike, responded to this review

Aloha! Thanks for the shout out to Mark. We are so glad you got everything you needed at our one-stop-shop! Mahalo, Chris, GM More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 November 2016 via mobile

I found Boss Froggs reasonably priced and easy to access/ flexible. I found Paul very knowledgable without being pushy. He was honest! I'd go back in a heartbeat ( and we did after our first visit for snorkels- which worked out well! And got surf boards )

Helpful?
1 Thank Kirsten D
st.louis MO
Level Contributor
59 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 7 November 2016

My wife and I went to Boss Frog's in Napili Plaza after reading great reviews in Trip Advisor. This was our second trip to Maui and our second time snorkeling. We knew to rent gear from a snorkel shop because of price and quality of equipment. Patty helped us with our snorkel gear and she had a great personality -... More 

Helpful?
Thank stlmark

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Questions & Answers

Questions? Get answers from Boss Frog's Dive, Surf and Bike staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?