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Address: 5095 Napilihau St, Napili Plaza, Napili-Honokowai, Maui, HI 96761-8800
Phone Number:
+1 808-669-4949
Website
Today
09:00 - 17:00
Open now
See all hours
Hours:
Mon 08:00 - 17:00
Tue - Sun 09:00 - 17:00
Description:

Boss Frog's offers a full range of beach rental equipment including high...

Boss Frog's offers a full range of beach rental equipment including high quality snorkel gear, performance surfboards, SUPs, boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital cameras, and an assortment of island related apparel and accessories. Our sales agents are trained to be knowledgeable, friendly and helpful to all customers, which maximizes each customer's experience. Boss Frog's prides itself on making customer service a priority.In addition to rental gear, Boss Frog's maintains a large retail selection of beach equipment, including high-end sunglasses, rash guards, reef safe sunblock, board shorts, sarongs, mens and womens clothing, sandals, snorkel gear, beach toys and gifts. We have the best on-Island selections of Maui Jims, Sunclouds, Sanuks and Reef slippers for adults and kids. All customers are greeted with the Aloha spirit at our locations. We also book great activities.

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TripAdvisor Reviewer Highlights

Read all 79 reviews
Visitor rating
  • 69
    Excellent
  • 5
    Very good
  • 1
    Average
  • 2
    Poor
  • 1
    Terrible
Dave (Ramshir) is the Man

Amazing experience t this shop, took care of me and helped me with way more than just my rentals. They helped with suggestion on transportation, how to use my equipment and where... read more

Reviewed 2 weeks ago
Lee R
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
1 review
Reviewed 2 weeks ago

Amazing experience t this shop, took care of me and helped me with way more than just my rentals. They helped with suggestion on transportation, how to use my equipment and where to go. This is absolutely a five star place to get your gear from. Thank you Dave for taking it over the top and making my experience in... More 

Helpful?
Thank Lee R
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for letting everyone know that we have 5 star service at Boss Frog's with employees like Dave who really know their stuff when it comes to the island! That's added value! Mahalo for your aloha. More 

Santa Barbara, California
Level Contributor
22 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Myself and my family were blown away at the lack of professionalism from the staff at this dive shop. A woman who "helped" us with a new york accent was pushy and aggressive. I will take my business else where in the future. I strongly recommend that the owners of this buisness provide some training for the staff member that... More 

Helpful?
Thank SB911Medic
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thank you for taking the time to send in your feedback about your experience with Boss Frog’s Dive & Surf. Helping travelers rent high-quality, affordable snorkel gear is one of our highest priorities, and we are very sorry to hear that your experience was anything less than wonderful. We are looking into every aspect of your experience to find where... More 

Seattle, Washington
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We've gone here for years and this year, Richard helped us and wow! He was awesome. He did an amazing job working with our son with special needs and got us all perfectly fitted with snorkel gear. Just a real genuine guy and such a wonderful experience. Big thumbs up and would never hesitate to go here.

Helpful?
Thank elizbo84
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for the thumbs up! Hope to see you again soon! More 

Scottsdale, Arizona
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 11 April 2017 via mobile

Christine was a great help. In addition to the tours available through the store, she helped sketch out some hiking trails. This was one of those great store experiences!

Helpful?
Thank dennisredmond
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Glad Christine went above and beyond! Thanks for your review! More 

toronto
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 8 April 2017

Thanks to friendly knowledgable Richard, my gear was perfectly fitted and he made the financial rental transactions easy to complete. Mahalo, Richard!

Helpful?
Thank tripping10Toronto
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for the shout out to Richard! More 

Carrara
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 23 March 2017 via mobile

During our honeymoon adventuring the coral reefs around Maui we were delighted we used Boss Frog's. Christine was a delight to talk to and so helpful for us Aussies. Richard helped us get a great deal on our gear - we are so happy to have experiences the Aloha service that these two gems offered. Next time we are back... More 

Helpful?
Thank caity12195
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for your review! More 

Barrie, Ontario
2 reviews
Reviewed 16 March 2017

We wanted to go snorkeling at Molikini. A must do!!! But don't just book it at your resort. Book it with Richard at Bossfrogs Napili. He knows all the various tours offered in Maui and he has the best prices. He rents equipment, umbrellas and beach chairs at very reasonable prices. We usually want to ensure that the excursions we... More 

Helpful?
Thank kathykY3571FL
Saint Paul, Minnesota
1 review
Reviewed 22 February 2017

We were in today and Christine was incredibly helpful with our snorkel needs as well as helping us with attractions in the area. We would recommend this location highly! Mahalo Christine

Helpful?
Thank sbeilke
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for recommending us to the Tripadvisor community! More 

Santa Rosa, California
1 review
Reviewed 9 February 2017

Christine helped me with a part for my snorkel that broke in our luggage on the flight to Maui. She went above and beyond by giving me a spare clip from their back room parts supply, even though it was a product they didn't even sell. Many thanks!

Helpful?
Thank kenworth57
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Happy to help, thanks for the review! More 

Perth, Western Australia, Australia
Level Contributor
66 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 28 January 2017 via mobile

Our first visit to Maui, and I used two Boss Frog shops, both excellent and very helpful to first timers". We mainly dealt with the Napili store and with Richard, who did us good deals and gave us very helpful practical advice on our snorkelling and trips to go on. They have a good range of snorkelling, swimming equipment to... More 

Helpful?
Thank HelenRisey
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

We are so happy Richard helped you with all that you needed, and thanks for your review! More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Boss Frog's Dive and Surf Shop and other visitors
2 questions
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Minneapolis, Minnesota
over a year ago

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Questions? Get answers from Boss Frog's Dive and Surf Shop staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?