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No1 Lounge - Gatwick South

Open Now: 04:00 - 22:00
Open today: 04:00 - 22:00
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Review Highlights
It’s good

When it comes to airport lounges I’ve been spoiled by Singapore lounges and I think with that in... read more

Reviewed 3 days ago
Ken M
,
Singapore River, Singapore
via mobile
Absolutely Dreadful

Unpleasant, overheated with rotten air conditioning, ill disciplined clients determined to drink... read more

Reviewed 2 days ago
willsimp
,
St Helier, United Kingdom
Read all 673 reviews
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Traveller Overview
  • Excellent13%
  • Very good16%
  • Average11%
  • Poor19%
  • Terrible41%
Travellers talk about
About
Open Now
Hours Today: 04:00 - 22:00
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Suggested duration: 1-2 hours
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Contact
| South Terminal, Horley RH6 0NP, England
Website
+44 844 264 6440
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Reviews (673)
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Show reviews that mention
All reviews unlimited drinks club room staff were friendly start your holiday nice lounge prosecco
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1 - 10 of 662 reviews
Reviewed 2 days ago

Unpleasant, overheated with rotten air conditioning, ill disciplined clients determined to drink more than the entrance fee they paid, crowded bar, poor food, not enough seats, too few staff who were not well trained. We walked out after 10 minutes Don't waste your money

1  Thank willsimp
Reviewed 3 days ago via mobile

Absolutely shocking. Very rude staff and slow service and the food wasn’t worth the wait. The woman on the entrance desk was particularly rude to an elderly lady in front of us who was accidentally in the wrong place, can’t believe someone can get away...More

2  Thank Shona K
Reviewed 3 days ago via mobile

When it comes to airport lounges I’ve been spoiled by Singapore lounges and I think with that in mind rating this lounge with a “good” says it’s a good lounge. We arrived around 8am. Check in was a Breeze with nice friendly service staff. The...More

1  Thank Ken M
Reviewed 3 days ago via mobile

Would give it zero if I could. Apparently only people with reservations were being allowed in. However the men in front of us paid extra and were then given a reservation- not sure how that worked but I resented paying extra so we just left....More

1  Thank Sian H
Reviewed 3 days ago

Can never get in this lounge with Priority Pass. On the odd occasion you can get in, it's filthy (fruit flies, crumbs everywhere etc.), the staff have a bad attitude and the food offerings are not great. The lounge is too hot and there are...More

1  Thank FiveStar07
Reviewed 5 days ago via mobile

To be fair, it’s not entirely their fault that they are the only generic lounge at Gatwick South, there’s more at the smaller North terminal. But through their partnerships, they’ve allowed themselves to become totally over-subscribed. We were turned away two weeks ago. It didn’t...More

4  Thank NS666
Reviewed 5 days ago

This was the first time I used an airport lounge and I found that I did like the experience. No1 Lounge - Gatwick South was a good place to spend a few hours as I was waiting for my flight. Seeing that I was flying...More

1  Thank William B
Reviewed 5 days ago

My group and I always usually book the lounge in any airport we fly from, as they are usually really good value - this, however, was not! Upon arrival we walked in to the lounge and it was a sea of dirty plates piled on...More

5  Thank Sophie W
Reviewed 6 days ago

Have planned my holidays and decided to book the lounge before my flight. Have never been in the lounge before. I have call a location a week before and been advised that there is no need for a booking or reservation. On the day of...More

6  Thank MissArni
Reviewed 1 week ago

We arrived four minutes after the lounge had opened (4 am), and therefore there was a little queue to get in, but once inside, it's wonderful to be away from everything and to enjoy a little bit of luxury. There was a vat of delicious...More

1  Thank Suzie A
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Questions & Answers
Ask a question
andygough99
8 October 2018|
AnswerShow all 4 answers
Response from iansewell58 | Reviewed this property |
I have no idea what awards they have won. All I can say is that when my wife and I went it was clean and comfortable with as much drink as you want whether it be hot , cold or alcoholic! Food was ok. Staff were friendly and... More
1
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astroskier
26 September 2018|
Answer
Response from iansewell58 | Reviewed this property |
I have to say that my wife and I found it really good. The lounge was very clean and the staff were very good. All very comfortable and relaxing. We would definitely go again.
0
Votes
Sub_three
7 March 2018|
AnswerShow all 8 answers
Response from Mal J | Reviewed this property |
We have never had an issue with the No1 lounge and always book it direct. it is 100% better than the Aspire lounges. We find it good value for money. The BA lounge is top notch if you are prepared to pay to fly business or... More
2
Votes