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Bannatyne's Health Club & Spa - Ashford

Unit 2 Eureka Leisure Park | Unit 2 Lower Trrace, Ashford TN25 4BN, England
+44 344 477 4777
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Review Highlights
Groupin Spa. day

On entering the pool area we were shocked to see 50 or so women in the pool doing water aerobics to... read more

Reviewed 2 days ago
Martinc48
via mobile
Spa & Beauty Treatment

This day was a gift from my daughter and we cannot fault the spa facilities and our back shoulder... read more

Reviewed 6 days ago
TJKingman
,
Maidstone, United Kingdom
via mobile
Read all 246 reviews
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Overview
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In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There is no simpler way to treat yourself than at The Bannatyne Spa. Our spacious therapy rooms provide a calm and relaxing environment in which to completely unwind, you can enjoy a choice of a wide range of treatments including; massages, facials, manicures and more. Set within our state of the art Bannatyne Health Clubs, the Spa is just one area dedicated to your wellbeing.
  • Excellent19%
  • Very good18%
  • Average20%
  • Poor16%
  • Terrible27%
Travellers talk about
LOCATION
Unit 2 Eureka Leisure Park | Unit 2 Lower Trrace, Ashford TN25 4BN, England
CONTACT
Website
+44 344 477 4777
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Reviews (246)
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1 - 10 of 246 reviews

Reviewed 2 days ago via mobile

On entering the pool area we were shocked to see 50 or so women in the pool doing water aerobics to very load Anna soundtrack. There was only one small lane to swim in. And that was with difficulty due to all the movement in...More

Thank Martinc48
Reviewed 6 days ago via mobile

This day was a gift from my daughter and we cannot fault the spa facilities and our back shoulder and neck massage was very good 4 stars out of 5 for that. We were however extremely disappointed with our manicure and pedicure it was very...More

Thank TJKingman
Spa A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 5 days ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such...More

Reviewed 1 week ago

The Spa day included access to the spa and one half hour treatment each - a Swedish Back Neck and Shoulder Massage. The pool was excellent, but only one of the jacuzzis was working. The treatment was extremely good, and we both felt very relaxed...More

Thank cherylsJ4305OD
GM A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to...More

Reviewed 1 week ago

Though the Spa is not entirely t fault, I had a Activity Superstore voucher valid for £139 of treatments, what you actually get is worth £76, Bannatyne claim Activity Superstore keep the balance to cover these costs. One of the steam rooms were Out Of...More

Thank VixMcC
GM A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such...More

Reviewed 1 week ago

Had 3 treatments - shoulder, neck & back massage, mini-facial and head massage, all of which were really nice. Felt really relaxed afterwards and really loved the relaxation room with the hot stone beds. I feel that phones should be banned from there, though, as...More

Thank Eileen B
GM A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to...More

Reviewed 2 weeks ago

Staff friendly and helpful on arrival. DONT HIRE THE SPA BAG! Flip flops and robe are pointless unless you plan on wandering around buying lunch. The saunas, steam rooms and jacuzzi are right on top of the small pool and you wear your own clothes...More

Thank 18TMM18
GM A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such...More

Reviewed 2 weeks ago via mobile

Really disappointed today. Been many times and always felt like a luxurious treat. My treatment was two 15 minute treatments. Actually only lasted 23 in total. The head massage was front of head only and was like having a hair wash... not a massage. By...More

Thank theharveyslj
GM A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such...More

Reviewed 2 weeks ago

I booked a Mother's Day treat for my Mum at the spa via Wowcher which included two treatments and an afternoon tea (as well as use of the spa facilities for the day). All in all it was a lovely afternoon. The treatments were very...More

Thank Elaine B
GM A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such...More

Reviewed 2 weeks ago

My sister and I visited the spa last Sunday for a swedish back, neck and shoulder massage which was part of a groupon deal and decided to upgrade to add a facial in too. The 2 ladies(Katie and Bethanie)who did the treatments were really welcoming...More

2  Thank ShannonPxo
GM A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to...More

Reviewed 2 weeks ago via mobile

The massage itself was fantastic, I had a Swedish full body and my partner had an elmis deep tissue. Both relaxing massages and the therapists were lovely and professional. The only reason I have marked down a star is because the spa could either do...More

1  Thank UKBethKent
GM A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to...More

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Ask a question
Questions & Answers
Lisa marie H
12 April 2017|
Answer Show all 2 answers
Response from Edel M | Reviewed this property |
No, the pool is the same depth all the way. I'm 5ft 6, and standing up it's in the middle of my chest so it's not very deep at all.
0
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