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Bannatyne

Closed Now: 10:00 - 21:00
Open today: 10:00 - 21:00
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Review Highlights
Very nice staff

Very welcoming staff, good massage and all staff members are very willing to answer questions if... read more

Reviewed 6 days ago
Iris B
,
Barcelona, Spain
via mobile
Enjoyed the facilities but massage was poor....

My partner and I enjoyed a relaxing day at the spa, she used the gym and I used the pool (which was... read more

Reviewed 1 week ago
Lauren T
Read all 134 reviews
39
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Traveller Overview
  • Excellent40%
  • Very good26%
  • Average11%
  • Poor10%
  • Terrible13%
Travellers talk about
“spa area”(6 reviews)
“bad reviews”(4 reviews)
About
In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There is no simpler way to treat yourself than at The...more
Closed Now
Hours Today: 10:00 - 21:00
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Contact
1 Regent Street, Luton LU1 5FA, England
Website
+44 1582 692130
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Reviews (134)
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LanguageEnglish
51
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Show reviews that mention
All reviews spa area full body massage bad reviews lovely treatments amazing spa massage treatments let loose neck and shoulder massage lovely ladies ncp car park robe and flip flops a bit worried birthday present beautiful surroundings member of staff staff were very friendly sauna
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1 - 10 of 134 reviews
Reviewed yesterday via mobile

We booked our spa trip using a voucher and experienced great customer service from start to finish. The online booking system was easy to use, the massage and facials were fabulous and the staff have been very courteous and accommodating throughout. Special thanks to Aine...More

Thank Emma B
Reviewed 2 days ago

Great and welcoming staff. Facilities were spot on . Relaxing atmosphere. Massage was so good. I felt really refreshed

Thank muinat
Reviewed 6 days ago via mobile

After looking online at the Spa I decided this was where I wanted to spend my birthday with my friend. I've been to a Spa before so knew what I was looking for and the pictures advertising Bannatyne matched my expectations. Our 'Spa Day' was...More

Thank Lilah23
Reviewed 6 days ago via mobile

Very welcoming staff, good massage and all staff members are very willing to answer questions if you may have. I will definitely return.

Thank Iris B
GM L, General Manager at Bannatyne, responded to this reviewResponded 5 days ago

Hi Iris Thank you for your very kind feedback in regards to the team at Bannatyne Luton. I'm very happy to hear that you enjoyed your massage with us. We look forward to seeing you again soon. Kind Regards Nicola

Reviewed 1 week ago

I booked a spa day experience on Groupon, however it was more like a public leisure centre than a Spa day. I had a massage which was very good and the best part of the day. There were no relaxation beds just a few sofas/chairs...More

Thank Gemma_8_1
Reviewed 1 week ago

My partner and I enjoyed a relaxing day at the spa, she used the gym and I used the pool (which was very enjoyable, I had enough space to swim and do lots of lengths) The steam room was great and everything was well kept...More

Thank Lauren T
Reviewed 1 week ago via mobile

I had this today at luton bannatynes and was very very pleased with it. I had a very sore neck & shoulder due to heavy lifting and Molly did the massage for me which was very realaxing and made me feel so much better ,...More

Thank Kathleen I
GM L, Manager at Bannatyne, responded to this reviewResponded 1 week ago

Dear Kathleen, Thank you for your feedback, I am glad you had a lovely treatment with us and i will be sure to pass you review along to Molly. We are happy to hear you back is feel better. You can request Molly via our...More

Reviewed 2 weeks ago

We had an enjoyable time, the therapists were polite however my partner did feel rather uncomfortable after the treatment. I was fine and would return for another massage. Felt a little uncomfortable in the pool area and next time will go for a ladies only...More

Thank PaulaDixie
GM L, General Manager at Bannatyne, responded to this reviewResponded 1 week ago

Thank you for your feedback, I am glad you had a lovely treatment with us and i will be sure to pass you review along. Apologies that your husband felt uncomfortable after his treatment, if you could please let me know why he felt this...More

Reviewed 2 weeks ago via mobile

Went for a couple spa day very friendly place and great for relaxing. The spa was perfect and treatments were brilliant too. Definitely worth going.More

Thank Kirti T
GM L, General Manager at Bannatyne, responded to this reviewResponded 2 weeks ago

Hi Kirti Thank you for your kind words, I am happy to hear that you and your partner enjoyed your day with us and that you also enjoyed your treatments. I will pass your kind feedback onto my team as they do like to hear...More

Reviewed 2 weeks ago via mobile

Booked to see Jade for a full body massage,had an absolutely wonderful experience, feeling destressed and relaxed.More

Thank marie r
GM L, General Manager at Bannatyne, responded to this reviewResponded 2 weeks ago

Hi Marie Thank you for your kind feedback, I am glad to hear that you had a wonderful experience with us and you were left feeling de-stressed and relaxed after your treatment. I will pass your feedback onto Jade, which i am sure she will...More

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Questions & Answers
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Nicky G
21 November 2015|
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Response from MeAndBaz16 | Reviewed this property |
No! There is an ncp car park next door, on a Sunday it's £1.50 all day. But rest of the week, its about £1.50 an hour!
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