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Review Highlights
Morning play

Staff lovely and very accommodating (Shane & Julie). Safe environment for the little ones. Fairly... read more

Reviewed 1 week ago
Mia H
via mobile
Breakfast

Cant comment on any of the other attractions but can highly recommend their full English breakfast... read more

Reviewed 2 weeks ago
01760
,
Norwich, United Kingdom
Read all 134 reviews
31
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Certificate of Excellence
Traveller Overview
  • Excellent58%
  • Very good18%
  • Average11%
  • Poor5%
  • Terrible8%
Travellers talk about
“kids food”(2 reviews)
“rainy day”(8 reviews)
About
Captain Kids Adventure Play is a large safe indoor adventure area with lots of different obstacles, slides, ball pools and canons. There is an area for toddlers, separate from the main play area, where they can play safely. Our childrens birthday...more
Contact
Skegness Pier Grand Parade, Skegness PE25 2UE, England
Website
+44 1754 760600
Call
Reviews (134)
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LanguageEnglish
74
25
16
7
12
Show reviews that mention
All reviews kids food rainy day birthday party party bags varied menu older kids great fun excellent value few hours value for money my daughter face painting little boy cake an adult lovely place julie
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1 - 10 of 134 reviews
Reviewed 3 days ago via mobile

So i had my sons birthday party here on the 12th october and hands down to say there was only 2 members of staff on (Julie & Shane) they did AMAZING attending to every request and need letting me just relax and have a natter....More

Thank charlotterobberts
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded today

Thank you so much for taking the time to share your 5 star party experience. Julie and Shane will be absolutely delighted to see that their hard work has been recognised and will be rewarded for your comments. Make sure you check out our latest...More

Reviewed 1 week ago via mobile

Staff lovely and very accommodating (Shane & Julie). Safe environment for the little ones. Fairly priced admission.

Thank Mia H
Reviewed 2 weeks ago via mobile

Came to captain kids on Saturday for our little girls birthday party. Was an amazing day, staff were extremely helpful and friendly, we did not have to do a thing as the staff took care of it all. All the children had an amazing time...More

Thank Alice E
Reviewed 2 weeks ago

Cant comment on any of the other attractions but can highly recommend their full English breakfast. Food came quickly and was hot and tasty. Well worth a visit if you are looking for a filling breakfast.

Thank 01760
Reviewed 2 weeks ago

I have been in many softplay centres over the last 8 years where most staff are friendly and helpful in all the others, i found the staff in Captain's kids adventure play were neither of these. My son has Autism and finds struggles with many...More

Thank Julie N
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 2 weeks ago

Hello, I am extremely sorry to read your comments. I would be extremely grateful if you could email info@skegnesspier.co.uk the date and time of your visit so we can investigate your comments further. I do wonder whether you explained to our crew on the check...More

Reviewed 7 September 2018 via mobile

Went wiv our nearly 2 n half yearold us n another family in there so really quiet.my partner went in t help her.t then b told by staff t leave the play area.n 1 staff told us that adults couldnt go in the toddler area..but...More

Thank Becci L
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 2 weeks ago

Hello, we do not like any of our customers to leave dissatisfied, I am really sorry to read your comments. I do apologise if you did not hear our safety rules explained to you on the check in regarding adults in the rigging. For hygiene...More

Reviewed 22 August 2018 via mobile

Waited just short of 15minutes at the til to pay and get our toddler into this place. 5 staff on duty and all seem oblivious to customer service basics. No acknowledgement and even had customers waiting to exit whilst 3 were telling the tale in...More

Thank winniebaygo
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 23 August 2018

Hello, We are sorry to read your comments. Captain Kids is a very popular play area and as it is the school holidays sometimes you may have to wait a little longer than usual - I do apologise if this caused you any inconvenience. Occasionally...More

Reviewed 13 August 2018 via mobile

Paid to get in. Got told its busy ao kids only allowed 2 hours. After waiting over a hour for food decided to cancel and leave. Very rude staff too. AVOIDMore

Thank jackiewebster229
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 16 August 2018

Hello, As you can see by all our other fantastic reviews Captain Kids is a fantastic popular children's play area and therefore you can expect this to be busy within the school holidays. If you do not like a busy environment I suggest you visit...More

Reviewed 9 July 2018

Took our 18 month and 2 1/2 year old here and it’s well worth the money , kids have tonnes to play with , there is something there for everyone, the menu is very good and it’s reasonably priced , would we go back again...More

Thank Gerryb26
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 24 July 2018

Thank you so much for taking the time to share your 5 star experience. We are absolutely delighted to read your comments and look forward to welcoming you back again in the not too distant future.

Reviewed 26 June 2018

As this cafe was such excellent value for such great fresh food made return visit. Well worth it a decent fresh hot English breakfast for £2.99. Mt wife had a lovely salad also very reasonable . really worth visiting if in Skegness

Thank RichardCHarries
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 2 July 2018

Thank you so much for taking the time to share your 5 star experience. Our team will be delighted to read your comments. We hope to welcome you back again soon.

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Questions & Answers
Ask a question
Susan A
17 March 2015|
AnswerShow all 2 answers
Response from JSmith767376 | Property representative |
The height restriction is 4'9" We do have a small area for toddlers only which is restricted to the under 3's Hope that helps
1
Vote
Susan A
17 March 2015|
Answer
Response from JSmith767376 | Property representative |
Yes we do have a height restriction of 4'9". We have a separate Toddler area too for the under 3's. Hope that helps. See our Website for full details
0
Votes