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Lighthouse, Poole's Centre For The Arts

21 Kingland Road, Poole BH15 1UG, England
+44 844 406 8666
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Review Highlights
Great show, appalling service in restaurant

Do not try to eat here before a performance. The problems mentioned by reviewers in March are still... read more

Reviewed 16 May 2018
Julie T
,
Hampshire, United Kingdom
Great Venue !

If you live in "the South " and don't fancy going into London to see a show or concert , try the... read more

Reviewed 13 April 2018
frankmikos
,
Farnborough, United Kingdom
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Overview
  • Excellent49%
  • Very good28%
  • Average14%
  • Poor2%
  • Terrible7%
Travellers talk about
LOCATION
21 Kingland Road, Poole BH15 1UG, England
CONTACT
Website
+44 844 406 8666
Write a ReviewReviews (217)
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All reviews
"concert hall"
in 17 reviews
"symphony orchestra"
in 17 reviews
"plenty of leg room"
in 5 reviews
"small cinema"
in 3 reviews
"great seats"
in 3 reviews
"lovely venue"
in 4 reviews
"poole town centre"
in 4 reviews
"ice cream"
in 4 reviews
"audience"
in 22 reviews
"pantomime"
in 22 reviews
"production"
in 18 reviews
"auditorium"
in 10 reviews
"acoustics"
in 10 reviews
"stage"
in 13 reviews
"films"
in 12 reviews
"cast"
in 11 reviews
"interval"
in 7 reviews
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1 - 10 of 216 reviews

Reviewed 16 May 2018

Do not try to eat here before a performance. The problems mentioned by reviewers in March are still there. If anything it's worse because the staff seem to think it's normal to leave you waiting over half an hour for your order, and then serve...More

Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018

If you live in "the South " and don't fancy going into London to see a show or concert , try the Lighthouse , loads of variety and shows to suit all tastes , check out there website to find out what's . Very relaxed...More

Thank frankmikos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Amazing venue! Comfortable seating in the theatre and friendly staff. Had a brilliant night Thank you :)

Thank jodielouise1231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 21 March 2018

Show great but cafe before was awful they ran out of food having been open only an hour. Said they had run out of vegetables for the only cottage or vegetable pie they had. It took at least thirty mins before someone came over and...More

Thank dizzielizziemock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LighthousePoole, General Manager at Lighthouse, Poole's Centre For The Arts, responded to this reviewResponded 23 March 2018

We are sorry that the food provision and customer service was not up to the standard we would normally expect and apologise for the impact that this had on your evening. The Beacon was unfortunately short staffed at the last moment and was not adequately...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

Easy to find and get to, great seats and you can see from just about any seat there. Bar times are very quick and reasonable priced drinks. Parking around venue easy. Easy exit too.

Thank JPNewForest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018

My wife and I attended a concert by the Bournemouth Symphony Orchestra in March 2018 and were treated to a bravura performance by this large orchestra with an interesting history (attended a talk about this a few nights before as part of a Saga Music...More

Thank Robin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

It took 45 minutes from ordering a light lunch to receiving it and I was only third in the queue. No apology was offered when the food finally arrived. Customers were eventually warned that the was a 30 minute delay, but to late for me....More

Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LighthousePoole, General Manager at Lighthouse, Poole's Centre For The Arts, responded to this reviewResponded 13 March 2018

Thank you for your comment regarding your recent experience of Lighthouse. We are sorry that the food provision and customer service was not up to the standard we would normally expect and apologise for the impact that this had on your visit. We have been...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

We attended the lighthouse on Friday night to see the performance of Private Lives. I booked a table for 3 people for 6pm. We chose our meal from the very limited menu and I queued and paid. I then went to the service counter, only...More

Thank SallyK21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LighthousePoole, General Manager at Lighthouse, Poole's Centre For The Arts, responded to this reviewResponded 12 March 2018

Thank you for your comment regarding your recent experience of Lighthouse. We are sorry that the food provision and customer service was not up to the standard we would normally expect and apologise for the impact that this had on your evening. The Beacon was...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

Very poor. The counter staff, though friendly, were disorganised. Tables were not cleared promptly. Quite a few menu items weren't available. Food took a long wait and our order was incomplete. Not recommended and I wouldn't eat there again until the faults have been put...More

Thank LizRPoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LighthousePoole, General Manager at Lighthouse, Poole's Centre For The Arts, responded to this reviewResponded 12 March 2018

Thank you for your comment regarding your recent experience of Lighthouse. We are sorry that the food provision and customer service was not up to the standard we would normally expect and apologise for the impact that this had on your evening. The Beacon was...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018

Went there last evening to see a performance of Dr Jekyll and Mr Hyde. A somewhat unusual performance but very well acted. Theatre is newish with a massive and imaginatively decorated bar area. A good facility for the area. Ticket prices are much the same...More

Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Dee S
25 November 2017|
Answer
Response from poolehornet | Reviewed this property |
Hi No my wife and I found the seats very comfy with good legroom Very smart now after updating
0
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Tracy S
21 February 2017|
Answer
Response from Stuart C | Reviewed this property |
It’s a very casual cafe canteen type menu. I would eat in Poole Old town before attending.
0
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Dave-in-Bournemouth
2 October 2015|
AnswerShow all 2 answers
Response from Janet W | Reviewed this property |
Many thanks for your support.
0
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