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Arctic Guide Service Day Tours

Bankgata 1, Tromso 9008, Norway
+47 922 07 901
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Review Highlights
Intense chase crowned by seeing the northern lights

I was in Tromsø at the end of March, so at the end of the northern lights season. My first chase... read more

Reviewed 4 weeks ago
Retti_09
,
Erfurt, Germany
We did see the light

The agency has perfect communication, they are helpful in providing information and are ready to... read more

Reviewed 23 April 2017
varil
,
Budapest, Hungary
Read all 471 reviews
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Overview
  • Excellent77%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible3%
Travellers talk about
Suggested Duration: < 1 hour
LOCATION
Bankgata 1, Tromso 9008, Norway
CONTACT
Website
+47 922 07 901

Similar Things to Do in Tromso

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Reviews (471)
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1 - 10 of 346 reviews

Reviewed 4 weeks ago

I was in Tromsø at the end of March, so at the end of the northern lights season. My first chase with this operator wasn't successful, so I got a discount for my second try. Although it was very cloudy almost everywhere, the guide Diego...More

Thank Retti_09
Reviewed 23 April 2017

The agency has perfect communication, they are helpful in providing information and are ready to receive travelers even on the day of the trip. That is how we got in the tour in the last minute even if we planned the trip for a day...More

Thank varil
Reviewed 19 April 2017

Arctic Guide service is made up of a high professional staff, full of knowledge and very skilled. Right from the start, I knew I had made the right choice. Simone, front desk manager, is an ever smiling guy who is always willing to help and...More

Thank Alexandros22
Reviewed 27 March 2017 via mobile

I've thought alot about how to write this review. I'll start with the positives. We took a 1/2 day trip snowmobiling and seeing reindeer and a night chasing the clear skies tour. Once the tours began, the tour guides where knowledgeable and honestly tried to...More

Thank 717perrye
Reviewed 23 March 2017

history, fisherman, landscapes, ice, coldness, wildlife ability to reach. is totally serene, carry your own food though

Thank Ashishkgtm
Arctic Guide Se... T, Branch Manager at Arctic Guide Service Day Tours, responded to this reviewResponded 10 April 2017

Thank you for five star-review :)

Reviewed 22 March 2017

An absolutely fantastic and unforgettable, breathtaking event. The tour starts in Tromsø and takes about 5-6 hours.

Thank Bernd K
Arctic Guide Se... T, Branch Manager at Arctic Guide Service Day Tours, responded to this reviewResponded 24 March 2017

Thank you for joining our Northern Lights Chase! :)

Reviewed 21 March 2017

That night was a terrible snow storm. We called the office in the morning expecting the activity to be cancelled, but they decided to continue. Futhermore, they had no problem in selling tickets for another 2 friends just before departuring, and promising that there were...More

Thank anaromanglez
Arctic Guide Se... T, Branch Manager at Arctic Guide Service Day Tours, responded to this reviewResponded 24 March 2017

Dear Anaromanglez, thank you for your feedback. We are sorry to hear that our tour did not live up to your expectations. We are also sorry that you felt teased and kidded. It is never our intention to teas or betray our guests. Although we...More

Reviewed 21 March 2017

I really loved how efficient and honest the company was with me. I was in constant email communication with the staff before flying to Norway. I came to Tromsø alone mid march and had planned to join the tour for 2 days to try my...More

Thank Tiffany C
Arctic Guide Se... T, Branch Manager at Arctic Guide Service Day Tours, responded to this reviewResponded 10 April 2017

Hi, and thank you for this review, our #no1fan :D Thank you so much for your kind words! We are always very honest with our customers and pleased to hear that it is appreciated. Our nr. 1 goal is to give our customers the best...More

Reviewed 5 March 2017 via mobile

On big coach 28th Feb with Diego & Anita as guides. Given photo taking briefing on the coach on our way to chase. Diego took portrait for everyone who wanted to. We were very lucky to see the NL for a long time. Went to...More

Thank deliciouskitchen
Arctic Guide Se... T, Branch Manager at Arctic Guide Service Day Tours, responded to this reviewResponded 24 March 2017

Hi, and thank you for your review. The 28th was an amazing evening, thank you for joining :)

Reviewed 4 March 2017

We had 2 excursion with this group, one for the northern lights and the other for reindeer feeding & sledge ride. Both trips were good and lived up to expectation. Our guides on both trips were knowledgeable, friendly and very helpful. We had a great...More

Thank HPanj
Arctic Guide Se... T, Branch Manager at Arctic Guide Service Day Tours, responded to this reviewResponded 24 March 2017

Thank you!

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Questions & AnswersAsk a question
ahmedAF
hello , what are the chances to see the northen lights on march ?
13 December 2015|
Answer
Response from Denise K | Reviewed this property |
Hi AhmedAF, I was talking to a taxi driver who took me to the airport and asked me did I do and see everything in Tromso while I was there.I said I did but had to do two tours to see the lights. He said the best chance to... More
0
Votes
Issey_Traveller
What makes AGS northern lights chase cheaper compare to other guided operator?
4 December 2015|
Answer Show all 2 answers
Response from Jodie T | Reviewed this property |
I would say it is a little bit cheaper because it is a coach and so has capacity to take more people on one trip. I think the smaller the vehicle, say minibus, they claim it is a more personal experience and the price is... More
0
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