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About Natura Viva
Natura Viva is an outdoor company in Southern Finland. We offer kayaking, canoening, stand up paddle and fatbike tours in the Helsinki and Nuuksio National Park area. In the summer our most popular tour is Helsinki by Kayak and we also have programs in Nuuksio National Park every day. We rent kayaks, SUP-Boards, rowing boats and Fatbikes at our Paddling Center in Eastern Helsinki. In Nuuksio National Park at Hawk Nest we rent canoes, SUP-boards, rowing boats and Fatbikes. A cafe operates in both locations. Discover the best of the Helsinki nature with us!
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Natura Viva
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Oscar H wrote a review Aug 2022
1 contribution
On a recent weekday evening my family took the guided tour from Mattinkyla Beach in Espoo. We were completely inexperienced but Tiina was the perfect teacher and tour guide, teaching us the basics and many tips, taking our lack of experience into account but also challenging us. Her love of the sport really came through. We had a wonderful time and look forward to more kayaking in the local archipelagos.
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M. K. wrote a review Jul 2022
Helsinki, Finland2 contributions
Natura Viva's booking application in Finland charged double the price after making a one-day reservation at the accommodation. The receipt I received didn't really show that there was a mistake, but I assumed that the price for the Friday-Saturday reservation was double. I couldn't find the price list for the reservation or the price breakdown on any site, so it was difficult to determine what the issue was. I sent an inquiring e-mail to Natura Viva's customer service and after the weekend Natura Viva promised to refund the extra price they charged. I assumed they would provide additional compensation due to the system error I found. Yet, they did not offer any additional compensation and, despite my request, they did not agree to pay. If I hadn't noticed the double charge myself, Natura Viva wouldn't have noticed it either, and I would have paid the price of two days for a one-day reservation, i.e. €149 too much. I hope no one else has had to pay double the price for booking Natura Viva. A warning about possible double charging should also be visible to the booker. Now apparently the system error is being fixed, so it may be that this error will no longer occur. However, I urge Natura Viva customers to check the charges for their own previous bookings, if it is still possible. However, Natura Viva did not praise me in any way for finding a system error and reporting it, which raised my doubts about Natura Viva as a reliable operator and a party benefiting from double billing.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MacGhilleBrath wrote a review Jul 2022
Phoenix, AZ32 contributions7 helpful votes
Tiina was a perfect guide for our Natura Viva kayaking experience, taking three totally untrained Americans and teaching us proper kayaking techniques while exploring the islands off of Helsinki. Thoroughly enjoyed the experience, would most certainly go again. Thanks, Tiina and Natura Viva team.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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S2Frozen wrote a review Jul 2022
5 contributions3 helpful votes
Had a fantastic private kayak trip under the expert guidance of Tiina. The initial briefing was thorough but swift and the paddling itself was stunning. The four of us all have different levels of experience and everyone enjoyed it. 3 hours was just about the perfect duration. The facilities on land are also great. Clean, secure etc. Would highly recommend this excursion to anyone wanting to see the beauty of the islands around Helsinki.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jo G wrote a review Jun 2022
Crowthorne, England, United Kingdom20 contributions5 helpful votes
We had a two day kayak trip around the islands in the Helsinki area. So amazing - excellent kit provided and tuition. The area we were in was breathtakingly beautiful, we went wild camping, went to a sauna on a small remote island and were served gorgeous food. The kayaking was superb. Our guides Juha and Sana was so friendly, helpful and knowledgeable - lovely people. 100% recommended.
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TeamNaturaViva, Marketing at Natura Viva
Responded 23 Jun 2022
Thank you for your visit and your review. We are happy to hear that your trip was a success. You are more than welcome to visit again. Best Regards, Team Natura Viva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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