NortsaV Tours
NortsaV Tours
5
Safaris • Night Tours • Sightseeing Tours • Private Tours • Day Trips
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00:00 - 23:59
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Sunday
00:00 - 23:59
About
We create opportunities to experience genuine Lapland. Attractive Winter tours in the land of the Northern Lights. Attractive Summer tours in the land of the Midnight Sun. Comprehensive travel services. Flexible regular and private tours Full service customized tours for families, small groups and individuals all year round. Tours in North Sweden and North Norway. Accommodation in cottages. From our base in Rovaniemi we offer a wide range tours & travel services – any of which can be tailored to Your specific experience, interests and wishes. We are open all year round so You can choose which season and what type of activities suit You best. All seasons have their charm and we have something for everyone.
Rovaniemi, Finland
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(6 reviews)
(2 reviews)
(2 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
91 reviews
Excellent
86
Very good
3
Average
1
Poor
0
Terrible
1

Juliette T
1 contribution
Apr 2023
We came with our family for 4 days and 3 nights in a very nice chalet. The Kieppi chalet is very warm with a local and pleasant atmosphere. The sauna and the fireplace allowed us to live like real Finns, a luxury more than appreciable even in April when the temperature remains cold. It is also perfectly located: in the quiet countryside, close to hiking and ski trails but also to the city center and other shops. We highly recommend it if you are looking for special and traditional stay.
A huge thank you also to the very friendly, caring and responsive staff. Having forgotten some things, Nortmund did not hesitate to send them to us by posti. A big thanks to him.
Written 8 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

VitaS2386
2 contributions
Mar 2023
After skiing in Levi, we -two couples, decided to relax for a week in Rovaniemi and use the NortsaV Tours offers.
NortsaV Tours offers a lot of excursions and very nice chalets. We stayed in Tilhi chalet with sauna, kitchen, fireplace, beautiful view and free parking. Fully equipped kitchen with a kettle, microwave oven, stove and all the necessary, as well as dishes and glasses. Beds, pillows and blankets are comfortable, bed linen and towels was very clean. The house is close to the city, and a shop is 2 minutes' drive away. Nearby beautiful nature trails, observation tower and ski slopes.
Normunds is very knowledgeable, polite, friendly and professional guide. The tours are perfectly organized. We used the private Korouoma canyon tour, the private Ranua zoo tour and private aurora borealis picnic tour. Highly recommend!
Also we had an opportunity to watch a hockey game in the Lappi Arena, what was five minutes' walk away from our chalet.
Written 2 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curious05850171251
Thank You, was nice to meet You and Your friends. BR, Normund from NortsaV Tours.
Written 3 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Liivi K
1 contribution
Mar 2023 • Friends
Our group had the pleasure of being introduced to Rovaniemi and Santa Claus village by Normund, who proved to be a highly knowledgeable, friendly, and professional guide. He displayed a keen eye for detail and a helpful attitude throughout our experience - a true gentleman. Highly recommended to anyone seeking exceptional guiding service and fun conversations.
Written 28 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curious05850171251
Thank You. Was nice to meet You and Your group. BR, Normund
Written 29 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

guntis a
1 contribution
Feb 2023 • Friends
Excellent service, very nice guide Normund- knowledgeable, polite and friendly in all aspects. Very comfortable vehicle. Highly recommended.
Written 11 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CampingBuddy
9 contributions
Feb 2023 • Family
Nortsav - Kieppi Chalet - not a great host.
Didn’t not allow us to use jacuzzi although said it would be ok when I booked- it worked fine.

Did not refund for accommodation not used when changed a number of weeks before arrival. When asked about the refund. Was told it was a 100 cancellation policy, even though it was his suggestion to go to Ice hotel for one night.

Charged me for 3 nights when only stayed for 2.

Towels were like hand towels.

if you don’t clean up the chalet then there is a threat of a fine. Told us we must take the rubbish to bin when we leave, didn’t find the bin.

Kettle was dirty

Bed sheets were dirty in some of the beds

Don’t trust this host as if he had told me at the beginning that he would not allow us to use the jacuzzi I would not have booked.

There is the 5 star Sky Hotel up the road and works out cheaper then staying at Kieppi Chalet.

Not very impressed and disappointed in the standard of service, cleanliness and honesty.

1 out of 10
Written 18 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank You for taking the time to provide us with a review of your stay. So as to clarify a few things, we should like to address the issues You brought up in Your review. Concerning the hot tub/Jacuzzi, we notified You via email and You acknowledged prior to arrival that the use of the outdoor hot tub was available as additional service. However, we explained that it was not ready and as such, we would be unable to provide it to You and Your family. We provided all of the necessary information about available tours and details of the chalet. It was suggested, as an option, for You to perhaps stay in the SnowHotel for one night, but that final decision was made by Yourselves and we had nothing to do with that. During the peak, winter season bookings are non-refundable. However, for direct customers, like Your family, we offered a free cancellation 100 days before arrival, as late cancellation requests like Yours would have left us unable to book the chalet on such short notice. As You did not meet the 100 day, criteria we were not liable to refund You for this portion of the booking. Our towels are standard size, European bath towels and there has never been any issue with this in the 9 years of hosting guests. Rubbish bin is located 10 meters from chalet’s front door, in the middle of the yard. We will see about getting a yard map so as to avoid any confusion in the future. Additionally, thank You for informing us of the issue with the kettle. Our bed linens are provided to us from a licensed provider and are guaranteed to be clean and bacteria free, and we have never had an issue with this, either. We will follow up with this provider to ensure that the standards to which we hold ourselves are also being followed there. Yes, hotel rooms are potentially cheaper than an entire chalet for 6-8 persons. We cater to many different guests, but acknowledge that hotels are sometimes the easier option. We strived to provide You with the most hands-on, attentive service possible. We were in contact via WhatsApp throughout the duration of Your stay, picked Your family up from airport and stopped at a shop on the way to Chalet. You were aware that our airport transfers are additional service and didn't pay for it. As the owner of NortsaV Tours, I am fully responsible for our tours, services and lodging accommodations. I hold myself and my employess to the highest of standards concerning integrity, customer service and professionalism. It is unfortunate that You have chosen to share Your experience in such a negative light, but everyone is entitled to their opinion.
Written 22 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob G
1 contribution
Dec 2022 • Family
Great holiday in Lapland through Nortsav tours. Family of 5 went from 26th December to 2nd January stayed in Tilhi cabin, very clean and cosy and in excellent location for skiing, watching ice hockey at Lappi arena and going to bowling, spa, massage at Santa sport. Also close to town centre. Went for New years meal at royal reindeer restaurant which you can walk to from cabin, excellent food and drink. Normund very accommodating with booking of cabin, transfers and very much appreciated when it was no problem to stay in cabin until 6pm when we had a late flight home. Hopefully we will be returning to Lapland and will use Nortsav again for accommodation, transfers and excursions.
Written 5 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Compass49348321227
London, UK3 contributions
Dec 2022
Transfer was all fine and everything ran on time. Communication was good, however the package said a guide is provided. We assumed the guide would talk us through the animals at the zoo. The guide left us to explore the zoo on our own, which we didn’t mind but this should’ve been explained in the package we bought and the price should’ve reflected that accordingly.
Written 13 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Fredric Gustavsson
1 contribution
Dec 2022 • Friends
Very nice and beautiful place. Very comfortable and fun experience to go with rain deer ride and see the huskeys.
Thank you NortsaV Tours for great service!
Written 8 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank You
Written 9 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elspeth fawcett
1 contribution
Dec 2022 • Family
Great holiday with Notstav travel. We loved our cabin and had a wonderful trip to the amethyst mine and seamless transfer. We’ll definitely be using them on our next trip. Highly recommend.
Written 7 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank You
Written 9 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lasse J
1 contribution
Dec 2022 • Friends
Good traditional cabin, with great opportunity to see the northern lights. Nice experience all around.
Written 6 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank You
Written 9 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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NORTSAV TOURS (Rovaniemi) - All You Need to Know BEFORE You Go