Huge thank you for your kind feedback! We were happy to have you with us and really pleased to hear you had amazing experience. Sending you many greetings from Arctic Circle and wish you a great spring time. Hopefully see you again! Kind regards, Susanna, Front Desk, Wild Nordic

Thank you very much for your kind words, it was a pleasure having you on the tour with us. Hopefully you'll be visiting us and Lapland again one day!

Dear Sophie, Thank you for your feedback. We are sorry to hear your day with us did not live up to expectations. In December bumpy snowmobile tracks are something all of us need to deal with quite often, mainly due to the changing temperatures and high volume of snowmobilers on the tracks. Although at times these conditions can be more of a norm than an exception, the guide did well to give you a heads-up. The other three participants had purchased single-driving supplements – highly recommended for this tour in its description – making the ride smoother. Anyhow, we always adjust the speed of the tour to match the skills of the group and the conditions, making sure there's no need to drive faster than is safe. Our daily snowmobile programs are not that much about adrenaline but safe, accessible experiences led by professional guides. Even though keeping an eye on the group is naturally one of the main tasks of our guides, unfortunately there are short moments on each tour when having all the participants within line of sight is impossible. This is one of the reasons why instructions are given in the beginning about stopping safely and waiting for the guide. I am happy to hear the other tourists were showing proper snowmobiling spirit and stopped to help, and it did not take long for our guide to return and the tour to continue. All bridges we use on our tours are well maintained and safe to use. When discussing the situation during lunch the price of ending the tour prematurely was communicated clearly. The price also includes transporting the snowmobile back to the starting point, which requires a special vehicle. We also showed great flexibility by offering you the chance to take a taxi back to our office instead of using our transfer, which would have meant that we had had to cover transporting the snowmobile by ourselves. We also suggested joining the ice fishing part of the tour before returning. In the end our transfer was accepted and embarked by you. We apologise that it took a while to have the information about the fee available in writing – we will make sure our terms and conditions will be easily available in full. On the day of the activity there were hundreds of people driving through the same tracks, and we experience several days in a season with similar (and worse) conditions, but having to end a tour prematurely is exceptional. As there are costs involved, we unfortunately were not able to offer a free return service, although we flexed ourselves by offering the taxi solution much further than normally to keep you satisfied. We hope that in general you had an enjoyable holiday and are willing to visit Lapland again one day. Warm greetings from the whole Wild Nordic team!

Hello Michael! This is the CEO of Wild Nordic Finland, Sami Päivike replying to your feedback. I kindly ask you to contact me directly referring to these photos, which were uploaded to Wild Nordic Finland's company mediabank and websites. These uploads were done by yourself as a part of your work tasks, while working as our Content Coordinator. We are following strictly the contracts ref the rights of the photos - for that reason I would prefer to handle your matter directly via proper channels, not in social media. Thank you for your co-operation.

Dear 843jonathanq, thank you for your kind words. We are happy to hear you have enjoyed your time with Dom and Wild Nordic. We will definitely pass the good feedback. Warm greetings from the whole Wild Nordic Team!

Dear lorelife22, thank you for your kind words! We are delighted to hear you have enjoyed your husky tour. Please visit us again! Warm greetings from the whole Wild Nordic Team!

Dear Sharmafromwembley, thank you for your kind words! We are so happy to hear you have enjoyed your time in Lapland and that we have been able to take you to these places! We will pass the good feedback also to Samir! Warm greetings from the whol Wild Nordic Team!

Dear Christel120290, thank you for your kind words! We will pass the good feedback also to Sasha. We are delighted to hear you have enjoyed your time with Sasha and Wild Nordic. Please visit us again! Warm greetings from the entire Wild Nordic Team!

Dear L8137JQmeganb, thank you for your kind words! We are delighted to hear you have enjoyed your snowmobiling tours with us! We hope to see you again. Warm regards from everyone at Wild Nordic! BR, Team Wild Nordic