Santa Claus Village

Santa Claus Village, Rovaniemi: Address, Phone Number, Santa Claus Village Reviews: 4/5

Santa Claus Village
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4.0
4,211 reviews
Excellent
1,569
Very good
1,254
Average
834
Poor
332
Terrible
221

Nikolai C
Orpington, UK25 contributions
Nice but pricey, stay elsewhere and visit instead
Aug 2021 • Family
Stayed here for 6 nights with my wife and 3 children (7, 10,13). I wanted to show the children that Santa is about all year and true to my beliefs he is there large as life! Being the summer with less people he had a lot more time to spend and chat with us and fair play to him he really made an effort and engaged really nicely with all 3 children. There is the usual photo package but no massive pressure to purchase (we bought bargain reindeer hide and got it for free included). Other than Santa you can visit the huskies, reindeer and there are various Christmas shops to look around.
We stayed in the family suites, quiet this time of year. It was clean and modern with a clear Lappish theme. It included a built in sauna which was nice plus a Christmas tree on the balcony! Other than that there was a small kitchenette and 2 televisions. I have to admit I did expect the room the be a little bigger and it was a little tight for 5 of us as the kids had their beds made up in the lounge area - suites I have stayed in before had 2 bedrooms plus lounge. One issue we had was they did not service the room on one day, however after some discussions they compensated me for this - I always think it is more important how people resolve a problem than the problem itself as things do go wrong.
The breakfast was nice held in a Christmassy room and comprised a buffet with the usual Finnish hot and cold food. It would be nice, seeing this is an international venue, to see an Italian coffee machine as I think I am not the only one who finds Finnish filter coffee not to my taste buds.

Overall, nice place if a little commercial. Would like to try it in the midst of winter too. On reflection though would recommend staying somewhere cheaper and coming here for a half day trip as you do not need to be a resident to enjoy the activities.
Written 29 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kent S
Miami, Florida, United States59 contributions
Last minute addition to trip
Nov 2020 • Solo
Amazing place with attention-getting detail. Every kid should see this place while young . The lights at night are incredible. The ice restaurant is a must
Written 13 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CoMa77
Bern, Switzerland55 contributions
Nice stay
Dec 2020
We’ve been here December 2019 and it was a beautiful stay. They picked us up at the airport. The cottages are super nice with a own Sauna. The only thing to complain was the food. Breakfast and Dinner were horrible bad. So don’t book halfboard because it’s so not worth it!!! If you can book an upgrade for the breakfast in the restaurant behind the lobby. But overall it was a really nice stay. Some staff members are nicer than others... We booked a Santas visit at the cottage and it was so perfect! Totally worth it!
Written 24 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Harri Jaakkonen
2 contributions
Santa visit wasnt ok
Jan 2021 • Family
Yesterday we went to see santa and it was really akward moment.

When people say something before going inside, this information should be given as-is, but sadly this didnt happen.

Covid-19 is an awful thing, but this really doesnt help to get extra visitors to the village.
Written 3 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mike c
St Martins, UK29 contributions
A BRILLIANT COMPANY
Mar 2020
Our trip has been greatly affected by covid 19. The Village was extremely sympathetic to our problems allowing us firstly to change the date and finally to cancel. They replied to all our communication very promptly and were very constructive and helpful in all the communication.
They have been by far and away the BEST COMPANY to deal with in all my holiday arrangements over the past many years. THANK YOU SO VERY VERY MUCH for everything.
Hope to see you "post covid."
Written 30 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Novak
Palmerston North, New Zealand6 contributions
Poor customer service
Jan 2020
The real issue for me was the Santa pics that once you are at home login to download and the login doesn't work. So I send off an email explaining this and no response. Poor customer service. village was very good apart from this and will change rating if they contact and offer the pics we paid for.
Written 26 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paulina K
Tampere, Finland46 contributions
Excellent place dreams come true!
Dec 2020 • Couples
As little girl I dreamt of visiting Santa in Lapland... now as grown woman I was shaking like 5 year old when was sitting next to him (separated by plexi glass... thanks Covid). Park is free some activities are paid like husky park (10e) petting husky (+10e), reindeer farm with reindeers, llamas and other animals. Beautiful in Christmas the whole vibe is just extra special during those magical holidays.
Written 26 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paola E
Helsinki, Finland91 contributions
Fantastic place, virtually free
Dec 2020 • Family
We visited as a family with small children. I loved that the whole park is free, including meeting Santa! Extra services like private tours, workshops or photographs with Santa have a price tag, yet you can walk around and enter all buildings with no entrance ticket. I especially love that all children get to see Santa and talk to him for few minutes.
I was also pleasantly surprised to see the restaurant prices. There were different options but we spotted at least a couple that were cheap and quality was acceptable.
Definitely worth a visit!

PS Don’t confuse this site with the nearby Santa Park.
Written 23 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anya_sl
25 contributions
Merry Christmassy place
Jan 2020
Came for a quick visit over the weekend last Jan.. Enjoyed the husky and reindeer ride from all..it was awesome.. there was some what queue but not too long.. it was such a merry land.. defiantly a must visit..
Written 12 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

B T
London, UK705 contributions
Not overdone
Nov 2020
Santa's village is very good and is worth a visit. There are lots of shops selling touristy souvenirs but you can go in most of the buildings for free and it doesn't feel too much like they are trying to squeeze you for money. It is especially pretty in the winter when there is snow and it is lit up at night.
Written 30 November 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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