Santa Claus Office
Santa Claus Office
4
10:00 - 17:00
Monday
10:00 - 17:00
Tuesday
10:00 - 17:00
Wednesday
10:00 - 17:00
Thursday
10:00 - 17:00
Friday
10:00 - 17:00
Saturday
10:00 - 17:00
Sunday
10:00 - 17:00
About
Santa Claus Office is the place to meet Santa Claus himself in Rovaniemi. Have a chat with him and have your photo taken with him. Open every day, free of charge!
Suggested duration
< 1 hour
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4.0
1,837 reviews
Excellent
849
Very good
569
Average
273
Poor
88
Terrible
58
Janka K
Brno, Czech Republic6,264 contributions
May 2023 • Couples
Maybe it was because of visiting Santa Claus Village during May when it was very much out of the season, but I didn't meet Santa. When I was at the building, Santa was on his lunch break. And considering the whole atmosphere at the Village during summer, I didn't make the effort to wait for Santa to return from his lunch break and talk to him. Since there was no right setup, it would felt very cheesy to me.
Besides meet and greet place with Santa, there is also a giant souvenir shop inside of this place.
Besides meet and greet place with Santa, there is also a giant souvenir shop inside of this place.
Written 25 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dodger52
Wollongong, Australia588 contributions
Feb 2023
If you did not manage to catch up with Santa at the village, here is another one located in his office in the Rovaniem mall. He is a friendly chap and expensive for a photo but still cheaper then the village dude.
Written 9 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ari D
3 contributions
Mar 2023
It's like to be already on Christmas eve :)
People there are very nice and the elves when you meet Santa Claus are very funny!
People there are very nice and the elves when you meet Santa Claus are very funny!
Written 7 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler B
Tring, UK306 contributions
Feb 2023
There are two Santa Claus visits/photo opportunities in the Santa Claus Village. One in the restaurant/gift shop area and one in the Santa Claus office. The one in the Santa Claus office is definitely better, but it was very busy so we skipped it on our first day and then made sure we were first in line for the 10 am opening the following day. You spend no more than a few minutes with Santa which is really just a photo opportunity which costs a whopping EUR 35 for a single image. Let's be honest, it's a complete rip-off, but one that you're willing to pay for a once in a lifetime opportunity.
Written 21 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IAN M
London, UK26 contributions
Feb 2023 • Couples
Bags of fun. Free parking. Prices very fair. Enjoyed the whole village not just the Santa post office. Would say you could spend a full half day around the village with some pleasant walks.
Written 8 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JCDL5
New York City, NY130 contributions
Jan 2023
Yes, there are a lot of souvenier shops and it is super touristy but it was still so fun! We loved crossing the Arctic Circle, enjoyed the fun vibes of all the kids so excited to experience Santa's workship and especially enjoyed the post office.
Written 13 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
megholly
swindon273 contributions
Dec 2022
This was our first place to visit when arriving at Santa Claus Village. It was nice, not too busy & loads of postcards all around 1 euro each to send home in proper real post boxes!! We bought 6 stamps & with 8 postcards it came to 25 euros... so quite expensive to actually post but still a nice experience!
Written 4 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina M
Germany128 contributions
Jan 2023
We first had a look at this experience in the afternoon and found a very long queue that was not moving at all, so we decided to come back in the evening shortly before they close. That was a good idea. There was no one ahead of us and we were able to comfortably walk the way to Santas office. They have really done that nicely.
When you get there you are greeted by really cute looking elves. You can visit Santa for free, but you can also buy a gift that you/your child gets from him for 28 Euros. We opted for that and the gift was definitely worth the price, so no rip off here. We were then led to Santa and he really looked great and was very nice. He even spoke some German which was important to our daughter, because she said: if he doesn’t speak German he is fake. So he spoke German and she was really impressed. We had quite a long chat with him, probably because of the not busy time of the day. It was a really nice experience which we all enjoyed.
After that you can buy the photos and video they make. That is not cheap, but hey, you only meet Santa once….
When you get there you are greeted by really cute looking elves. You can visit Santa for free, but you can also buy a gift that you/your child gets from him for 28 Euros. We opted for that and the gift was definitely worth the price, so no rip off here. We were then led to Santa and he really looked great and was very nice. He even spoke some German which was important to our daughter, because she said: if he doesn’t speak German he is fake. So he spoke German and she was really impressed. We had quite a long chat with him, probably because of the not busy time of the day. It was a really nice experience which we all enjoyed.
After that you can buy the photos and video they make. That is not cheap, but hey, you only meet Santa once….
Written 4 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Sabrina for your feedback! We are happy to hear that you and your family enjoyed your visit here in Santa Claus Office. Happy new year!
Written 7 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pi
Rimini, Italy3 contributions
Dec 2022 • Couples
Hope this helps.
We were two adults, almost 2 hours queuing to see a lifeless old fart sitting in an armchair, listless and expressionless. There are two elves, one takes pictures and the other checks that you don't pass the rules (rules not written anywhere). You can't get too close and you have to sit away from him.
PS. Everyone says in this office he's the original Santa, but obviously he's not the only one impersonating him, sometimes they use other impersonators. Read the reviews both positive and negative carefully before deciding whether to visit him or not.
We were two adults, almost 2 hours queuing to see a lifeless old fart sitting in an armchair, listless and expressionless. There are two elves, one takes pictures and the other checks that you don't pass the rules (rules not written anywhere). You can't get too close and you have to sit away from him.
PS. Everyone says in this office he's the original Santa, but obviously he's not the only one impersonating him, sometimes they use other impersonators. Read the reviews both positive and negative carefully before deciding whether to visit him or not.
Written 30 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabor S
2 contributions
Dec 2022 • Family
Large group of 300 cut the queue of only 5 people. Increased waiting time over an hour! Very bad management, bad organisation skills, worst example of hospitality business.
Written 11 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pdidllie
Glasgow, UK
Can anyone give some information on hiring snow wear from SCHV, prices and sizing please.
Uwe-Welker
Mannheim, Germany224 contributions
Ich kann ihre Frage leider nicht beantworten.
Christina C
Selfkant, Germany14 contributions
Hallo 😊 muss man ohne Termin die ganze Zeit anstehen und warten oder zieht man einen Zettel und kann in der Wartezeit andere Dinge machen ?
Uwe-Welker
Mannheim, Germany224 contributions
Als wir dort waren konnten wir gleich zu santa Claus. Aber so wie wir es mitbekommen haben gab es keine Nummer Zu ziehen. Auch wegen Corona Bedingungen ist es als sozusagen eine Einbahnstraße umfunktioniert worden. Wir gehen davon aus das man warten muss, aber es gibt Sitzgelegenheiten
Bevin C
70 contributions
Can we give someone a small gift for santa ro give to the children? Is it obvious to whom we give this to? Thank you.
Yanie P
Indonesia316 contributions
I don't think you can. Since everything must be paid there even take a picture with Santa. Maybe if the present is bought on site then ask their team to pretend that it's surprise from Santa, it might be possible.
Hej
Jag undrar när det är bäst att åka till er?
När det mesta är öppet och det är så lite människor som möjligt? Mvh Frida
Hello Frida,
we are open every day of the year, free of charge. Christmas and winter is the busiest time for us and then we have most visitors here. Even though I love Christmas time, I'm also a big fan of spring time (March-April). You can come and meet Santa even then, you still have a nice chance to see the northern lights, and you get to enjoy sunshine as well during daytime!
If snow is not your thing, then I recommend summer. Come and meet Santa at the halfway point of the year and experience the midnight sun. :)
There are plenty of other activities in the village, but they are offered by different companies. Most of the companies in the village are individual and not connected with each other and that's why they might have different opening hours.
Любовь Н
Moscow, Russia
Добрый день. Будьте добры, скажите, с какого числа для посетителей открываются сказочные парк санты и пещера ледяная? И где можно посмотреть стоимость всех услуг в парке санты? В каком месяце нет большого скопления гостей?
Hello,
thank you for your question. Santa Claus Office is open every day of the year, free of charge. Here you can meet Santa Claus. You can find us here in Santa Claus Village.
Santa Park is a different place. It's 2km from the village.
Echo C
2 contributions
Santa office is it open everyday even not in winter season?
KMAKM
Gainesville, FL28 contributions
A joyful bright and cheerful place to send letters and purchase attractive stationary and souveniers. Open 9am to 5 PM I believe. Lovely happy elves assisting you with purchases and mailing. KMAKM
Patrycja F
1 contribution
Hi, I would like to ask you a question: how much did you pay for raindeers and husky sleight ride ?
Elżbieta M
Katowice, Poland16 contributions
I have been in june. There are no husky no raindeers, only old man with red nose. I think, that in winter will be better
LILICHIA
Chia, Colombia95 contributions
Hola! Como estás?
Quisiera que me ayudarás por favor indicándome en que mes del año fuiste a la Villa de Papá Noel y a que tal fue el clima?
Muchas Gracias!
Liliana María
ingridblank
Vienna, Austria66 contributions
Wir waren im Juni da und es hatte 25 Grad.
Catherine D
London, UK124 contributions
hi, is there still a link to broadcast your meeting with santa live to your family? does anyone know what that is/where to find it?
Simon H
Brisbane, Australia20 contributions
Hey Cath, no there is no video link available. (At least there wasn't when we were there, and I'm pretty sure no other time either.) They do upload photos and videos so you can retrieve them electronically if you want, but that's not the video link you are thinking. Bit... it is still an amazing place! :)
Para visitar la casa de papa Noel
Se necesita reservar antes? Para poder visitarla
ingridblank
Vienna, Austria66 contributions
Nein, eine vorherige Buchung war bei uns nicht erforderlich.
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Frequently Asked Questions about Santa Claus Office
- According to Tripadvisor travellers, these are the best ways to experience Santa Claus Office:
- Rovaniemi Guided Tour and Santa Claus Village (From €113.88)
- Autumn Delight - Visit to husky, reindeer and Santa Claus in Rovaniemi (From €156.84)
- Excursion to Santa Claus Village with Photo, Certificate, and Lunch (From €188.15)
- Santa Claus Combo: Visit Santa Claus Village and Santa Park in One Day (From €299.44)
- Daytour to Santa Claus Village, Reindeer and Husky Safaris, Photo, and Lunch (From €354.07)
- Hotels near Santa Claus Office:
- (0.12 km) Santa Claus Holiday Village
- (0.19 km) Glass Resort
- (0.21 km) Nova Skyland Hotel
- (0.62 km) Santa's Igloos Arctic Circle
- (2.05 km) Arctic TreeHouse Hotel
- Restaurants near Santa Claus Office:
- (0.02 km) Loft Cocktail Lounge
- (0.05 km) Cafe- Restaurant Napatapuli
- (0.06 km) Loimulohikota
- (0.09 km) Lapland Restaurant Kotahovi
- (0.12 km) Three Elves Restaurant