Safartica
SafarisSki & Snow ToursNature & Wildlife Tours
08:00 - 21:00
Monday
08:00 - 21:00
Tuesday
08:00 - 21:00
Wednesday
08:00 - 21:00
Thursday
08:00 - 21:00
Friday
08:00 - 21:00
Saturday
08:00 - 21:00
Sunday
08:00 - 21:00
About
Safartica offers all year round nature activities such as husky, reindeer and snowmobile safaris and Aurora tours as well as chalet accommodation in Lapland. Our Safari House is located in the city centre along the pedestrian street. Whether you are travelling with friends, family or business, we organise you all land services and take you an adventure you will remember for the rest of your life.
Rovaniemi, Finland
Meets animal welfare guidelines

Awards
Travellers' Choice
2024

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Tours and Tickets by Safartica
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Most Recent: Reviews ordered by most recent publish date in descending order.

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4.5
4.5 of 5 bubbles1,036 reviews
Excellent
769
Very good
139
Average
47
Poor
27
Terrible
54

Joyce T
Auckland, New Zealand12 contributions
5.0 of 5 bubbles
Oct 2019 • Couples
First and foremost, would like to bring to your attention for this delayed review. I was unable to submit 2 reviews at the same time and hence was instructed to review after 3 months!

"Maria was our guide to the above stated activities. Maria is a wonderful guide, she is lovely, knowledgeable, thoughtful and friendly. Maria made our visits to the above stated places an enjoyable experience. We had fun!

We enjoyed seeing the animals at the Arctic Zoo. We saw the junior polar bear, the junior brown bear, wolverines, wolves,otters,beavers etc....the light snowfall on that day enhanced the whole experience! It was lovely!

The Reindeer Farm was an educational experience. The farm manager provided us with all the information about the reindeers. We got to feed the reindeers up closed and personal!We were served tea and shortbread. It was an enlightening experience!

The Husky visit was pleasant. Seeing them pulled the carriage was interesting.They are smart dogs!Our package does not include the ride however you can take a ride on it with an extra charge. It was a joy to simply just seeing the happy faces of the riders!

Maria is an asset to the company.She is professional at her job and I would gladly recommend my friends to go with Safartica Operator! Cheers!
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Joyce, Thank you so much for insisting and persevering for submitting you review. It is thanks to stories like yours that our companies are being chosen by thousand of people. We will also share your appreciation with our colleague Maria. It is one of the best side of the job of a guide, receiving good feedback :) Thank you again for your review and for sharing your experience. Best regards, Safartica
Written 9 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pinir67
Hod Hasharon, Israel570 contributions
5.0 of 5 bubbles
Mar 2022 • Family
We traveled independently through Lapland and we required thermal clothing for the outdoor activities. We contacted Safartica's office prior to our arrival to inquire about renting the equipment. Our communication with them was prompt and clear, which helped a lot in planning the trip.
They providing a set of thermal clothing for 18€ per person per day which include arctic shoes, gloves, thermal socks, snow suite, hat and scarf. All the equipment is clean, and in excellent condition. Not less important, they have a variety of sizes which is very important especially when traveling with kids.
All in all we had great experience with Safartica and we highly recommend using then should you require winter clothing for outdoor activities.
Written 12 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you a lot for taking the time to leave this lovely review! Glad you had a good experience with us and liked the clothing. Hope you had fun time here in Lapland and always welcome back! -Mikhail Safartica
Written 25 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Larkita
Struthers, OH25 contributions
5.0 of 5 bubbles
Mar 2020 • Couples
My husband and I thoroughly enjoyed the full day snowmobiling tour. The tour guide, Jagos (?spelling), was very knowledgeable, professional, and efficient. Although I had a little accident, he and the entire Safartica staff were very helpful. Some one stayed with me for the entire time I was being treated, much relief as I don’t write Finnish, or know their medical system. A very professional staff and dependable company. I hope to be able to return and do more tours with them in the future.
Written 19 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Woe Larkita, Great to hear this, thank you and welcome back one day!
Written 3 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christina R
Barcelona, Spain2 contributions
2.0 of 5 bubbles
Feb 2022
We booked the Snow Trail - 2 h husky tour through Safartica in February 2022.

In general, the husky tour itself was good, but that experience unfortunately was diluted by the fairly poor organziation by Safartica who are responisble for the transfer. This poor review is therefore aimed at Safartica, and not at the husky farm which is providing the actual experience.

We stayed at at hotel close to the husky farm which is located a bit outside of Rovaniemi city.

For the pickup we didn't manage to get on the transfer service, and had to pay for a taxi there ourselves.

For the drop-off we drove pass our hotel, into Rovaniemi city to the Safartica office, had to wait in their office for 20 minutes, thereafter to switch shuttle bus and be driven the 20 minutes back again to our hotel with several drop-off along this route. Therefore, we spend more than 45 minutes on unecessary transfer time.

We tried to communicate with the bus driver to drop us of when we passed our hotel, but he refused to speak to us because he didn't speak English. When we reached the office we also expressed that we where unhappy with the arrangements, but they didn't seem to understand our concern regarding the unnecessary transfer time.

We afterwards called them to speak to a manager. The receptionist promised to get back to us after speaking with her manager, but never returned.

All of the above therefore results in this review that is purely a reflection of the poor service level delivered by this company. Even though the husky experience itself was good (4/5 stars in isolation), this trip is simply just not worth either the money or the time. I would therefore just recommend booking husky experiences in the Rovaniemi area by one of the several other providers.
Written 1 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you a lot for the thorough feedback. Even though it is not very positive, we appreciate your time writing it as it helps us develop and get better. And we're glad you enjoyed the husky ride itself. It seems like you were late or somehow missed the transfer to the farm, and in this case we of course cannot make the whole group wait. Because we often do the dressing at our office in the center, is sometimes may seem confusing driving through the city on transfers while actually staying closer to the destination. And you are right that transfers may take some time, and that's because we provide free pick ups for all tours. We put a lot of effort to make it be as easy and quick as possible. Yet I totally understand your frustration. It was certainly unnecessary for you to drive back and forth after the safari, but obviously there has been miscommunication with the bus driver. While surely all our guides speak English, it is possible that some bus drivers do not. And I'm sorry you spent extra time off your holiday due to that. We did try to contact you afterwards, and couldn't reach you. Once again, we thank you for your feedback and hope that this situation with the transfer didn't spoil your overall experience in Lapland -Mikhail Safartica
Written 24 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ahart50
4 contributions
4.0 of 5 bubbles
Jan 2020 • Couples
Went to Rovaniemi for a special birthday celebration and booked two trips with Safartica through our travel agent. We were collected from and returned to our hotel each time. Appropriate quality outdoor clothing was provided for each activity and the staff were very professional at all times. A special mention for Hugo who took us out on our Snowshoe adventure. There were only 2 of us on the trip that day so he gave us choices of where we could go which made it even more special - he did a great job! We LOVED both of our trips and wouldn’t hesitate to recommend Safartica if you find yourself in Rovaniemi with an inkling for adventure.
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oh woow, thank you so much taking time for your review. I'm really happy to hear you have had a great time with us and Hugo especially, he really is great isn't he :) Hope to have you back in Lapland again.. maybe during the summer next time!
Written 4 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Johannes A. B
Witbank, South Africa37 contributions
5.0 of 5 bubbles
Jan 2020
Safartica is well organised, we arrived on time on dedicated location, was introduced to our guide, Raul. We were dressed with the necessary warm clothes, took the mini bus outside Ravoniemi. Raul gives an practical instructions to operate the snowmobiles in a safe manner. Then we embarked on an extraordinary adventure in to the Lapland wilderness. Raul always considered our safety when crossing roads. The highlight was driving on the frozen lake, what an experience. The ice fishing was not successful, extremely cold, but i drill my one hole into the ice and tried to catch fish - tick on bucket list. The soup prepared by Raul in the hut was magnificent. We arrived late at our pickup point, but the trip was absolute worth it. Raul is a super-guide.
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much! So glad you have had such a great day with one of our super guides, Raul :)
Written 4 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julia L
1 contribution
1.0 of 5 bubbles
Nov 2023 • Friends
We book a tour with Safartica rovaniemi. We request 2 spanish guides that other clients reccomended us and they told us that it was going to be possible. Later we end up with other guides, after they promised us it was going to be the ones we requested on the booking.
The safari was saying 3 hours snowmobile but from those 3 hours we spend just around 25 minutes driving we spend around 1 hour and 20 minutes in the kota making one raw sausage and then we drove around another 25 minutes. Both parts driving we had many stops. We were more than 16 snowmobiles, we were a lot of people because guides decide to not split. Eduard, the main guide it was really rude and serious. The treat that we received from was not good.
One of our friends had an accident they were the last snowmobile, any guide was at the end so they didn’t notice a snowmobile had an accident until time later. They were completely alone and without any experience about snowmobiles. Eduard (the guide) didn’t make any accident report in that moment. When we arrive to the offices guides we’re trying to pick up everything really fast to go home. They didn’t ask our friend how was feeling and our friend was tired, scare and starting to have more pain and headache due to the accident. But in the office no one ask, and make any accident report. On the way home it’s when we decided to take our friend to hospital as it was getting worse.
Eduard the main guide didn’t make properly his job, he didn’t want to gave us all the info about the insurance and he was trying all the time to cover himself and the other guides knowing thag they didn’t react and work properly on this safari.
This safari was 130€ and many of the customers had an awful experience.
Written 1 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Claudio S
3 contributions
1.0 of 5 bubbles
Dec 2022
Terrible experience with the worst tour company ever.
On Saturday I booked (in their office) a 3km husky safari for Monday. I leave them my name and my telephone number, writing it on a tiny piece of sheet. Talking with other people, I later realized that the 3 km mentioned above refers to a ring route much shorter than 3 km, which is repeated several times until the indicated mileage is reached; it would have been better to receive more details on this very small detail.
I show up at the agreed place at the indicated time, I talk to several employees, who find my reservation, and simply tell me to wait. After about half an hour of waiting, one of them realizes that we have been waiting for a long time, goes to find out more, and notices a problem. I am then invited to speak to the desk, who informs me that I had been mistakenly placed in a private group, and that I could therefore not have done the planned activity. The staff informed me that they had tried to contact me the day before, but that they had not found my contacts (how strange, the paper on which I had written them seemed to be really safe). In that way, I couldn't know about this mistake in time, and I couldn't manage another activity with another tour company (what fair competition!).
The staff was unwilling to find a solution, if not offer a refund; they were icy and disinterested in the customer's problem, even though it was created by themselves.
Lack of understanding is a Finnish trait, but they have outdone themselves in this case.
I will never go back to Finnish Lapland, and i advise against safartica to everyone.
(the refund has finally arrived, only after having sent a reminder via email again)
Written 14 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paulina
Sofia, Bulgaria17 contributions
5.0 of 5 bubbles
Dec 2021
I highly recommend Safarctica as your guides in Lapland because they are super professional and very friendly and entertaining at the same time. We did a Family Reindeer and Husky Ride day and also the New Year Eve Celebration at the Kingdonm of Snow and Ice and both trips were perfectly organized. Special thanks and appreciation for Tomy who is very friendly and absolutely committed to provide the best experience for his groups. He explained well what to expect from the day, provided some general information about Rovaniemi and Lapland and was interacting with everyone all the time so you feel very welcome and taken care of the whole time. Tomy had a great approach to kids also and made a lot of fun for them. Thanks a lot!!!
Written 6 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Woow, Thank you so much from your feed back! So glad to read how happy you have been with our services. Tommy is starting to be a living legend up here! :)
Written 7 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Małgorzata S
4 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
We decided to take Sunrise Safari to Scenic Hillside by Electric Snowmobiles and it was an excellent choice. Our guide, Jenny, is the most wonderful guide i've ever met. She instructed us how to use the snowmobile, made sure everyone is safe, took care of every single one of us. Electric snowmobile is the best way you can do snowmobile safaris- no loud noises, no smell, just amazing winter wonderland. Sitting by the fire in the middle of nowhere, enjoying snacks and listening to stories about living in lapland made this trip one of the best experiences we had in Rovaniemi.
Written 22 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 146ma_gorzatas, Thank you so much for sharing. Jenni really is a pearl, very professional and caring. The electric snowmobiles are still not so common around the world and they do have many benefits such as being silent and don't smell like gasoline. I'm happy to hear you have had the chance to try them out :) Hope to have you again as our guest!
Written 23 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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