Canterbury Tales - Day Tour

Canterbury Tales - Day Tour

Canterbury Tales - Day Tour
3.5

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3.5
3.5 of 5 bubbles22 reviews
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Rickardrydell
Chelmsford, UK74 contributions
4.0 of 5 bubbles
Dec 2023 • Family
This review is for the Enchanting Lapland day trip flying out of Stansted to Enontekio, with a 30 month old and a 10 year old.

At 30 months old our child was probably the youngest on the entire plane and i was called by the agent prior to being able to book to ensure i was aware that the trip may not be suitable for a child of his age. It was in the end, however not a problem but i can see how it might be for children who suffer from the cold.

Booking and all pre day communication was spot on. We received our bag containing a letter from Santa, weeks in advance. My only issue with this was we didn't know what Santa's letter said and there was no way of opening it prior to the event without the wax seal being broken. Small issue i know but if like us you were telling fibs as to why and how we were going then it was an issue.

Arrived at Stansted for a 7:30 flight. At check in we were greeted by cheery staff, handing out sweets to the kids and the magic started. On the plane, a simple meal was laid on, with complimentary tea, coffee or water. Chargeable drinks were available. Flight crew played games when service was complete but this wasn't for too long. Pilot got us in the mood, telling the kids we were being guided in by reindeer.

Upon arrival at Enontekio we were swiftly moved through passport control. After that, suiting and booting up took approximately 15 mins and was very efficient. Plenty of staff on hand to deal with any issues. We were given a bag to store all our jackets, shoes, valuables etc in whilst we were away for the day. Whilst we were advised not to bring electronics and valuables, we did and we felt these were safe.

We were loaded straight onto sledges containing about 8 people and werew taken by snow mobiles to the village which was approx 20 mins away.. This was the coldest part of the day, with wind chill being the thing that got you. We got our little guy low down and wrapped up for this part and he was fine.

In the village we immediately booked a time to go to see Santa. Once that was lined up we were free to do any of the activities, as often or for as long as we wanted for the day. We warmed up in the restaurant whilst it was quiet and planned our day.

Through the day we undertook all the activities on offer, meeting the elves, and taking in the whole day. Food was always on offer in the restaurant, a simple vegetarian pasta dish or pancakes, as was a nice warm fire.

I wont spoil the meeting santa part, but it wasn't rushed and was great.

In all, the day was all we needed. There was nothing more we would want to do and we felt the overnight stop wasn't required.

Bus back to the airport, before heading home. Yes it's a lot of money by anyones standard, but what a day. I did it 35 years ago as the child, and still remember it fondly. I hope my kids do in 35 years too.
Written 19 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kat
Heswall, UK41 contributions
5.0 of 5 bubbles
Dec 2023 • Family
The most magical experience ever!
From the moment we boarded the plane to the moment we landed back home every minute of this trip was simply brilliant

The flight itself with Jet 2- fantastic crew and pilot, well into the Christmas spirit with the pilot announcing that Santa had landing on the plane wings to guide us the rest of the way into Lapland, Christmas songs, decent food on both journeys. Just brilliant.

On arrival, the process is so smooth, quick queue through immigration then into get suited and booted and helmets on for the sleigh ride to the village. All belongings kept in bags which meant we didn’t have to lug rucksacks around all day. Snow suit fitted perfectly and they have spare balaclavas, hats and mits in case you forgot.

Into the village itself was just fantastic, huskies, sledging, toboggans, reindeer rides, Snow mobiles , ice castle with stunning ice sculptures and then a lovely all day lunch, hot chocolate , tea coffee , pancakes, just nice to warm up.

Our ticket to meet Father Christmas was the final one of the day; this couldn’t have worked out better, after a walk through the forest in the dark we found him and it was the most magical part of the day. A lovely chat with him, he read my daughter’s letter and then asked if she would mind if he walked back to the sledge with her and held her hand.It was just amazing and something she will remember forever, walking with him through the snow chatting away was just gorgeous,

The elves are fantastic, everyone we encountered was lovely, so friendly and just want you to have a good time.

We would go back in a heartbeat. One day was enough for us: from being up at 5am to getting into bed at home at 11pm we were exhausted but would’t change a thing .

The immigration officer at the airport even said to us how he laughs with his friends how the people come all the way from England just for one day!! I said I bet he must think we’re crazy!! It may be a bit crazy but it’s a must trip especially with children. Memories made forever!!!

Thank you Canterbury Travels and Santa Claus Trips for making this happen . I cannot think of one thing to complain about or change. All communication was spot on, thank you!!
Written 21 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

rambosmum
Manchester, UK45 contributions
5.0 of 5 bubbles
Dec 2022 • Family
We chose the Lapland day trip to Enontekio. we were in the fortune position of being able to choose between the different length trips but felt the day trip offered us exactly what we wanted. We specifically chose enontekio because of the proximity of the santa village to the airport and the chance of a sleigh ride to get there, all other venues is coach only.

The whole experience was fantastic.

Booking was easy and the website is clear on what is offered across each trip. Customer service has been fantastic, I've emailed a couple of times about things (which I later found out were actually covered in the FAQs section!) and responses were almost immediate, thorough and reassuring.

On arrival at the airport, jet2 staff were just lovely. dressed up christmassy and happily engaging with the kids. The balloon arch at the gate, and a staff member taking photos was a great touch and the pilot greeting us on the plane in his Christmas jumper and showing kids the cockpit was an unexpected and very welcome treat. The flight crew were so jolly, when this must have been the 20th such trip this year.

On arrival at enontekio it was a quick queue through passport control and then in to the hall to get snowsuits and boots. Staff were friendly and efficient and happy to swap suits several times for the perfect fit. We had travelled in our base layers so only had to put clothes on - there's nowhere private to change so you wouldn't want to be striping down in the airport and the toilets are small and theres only 3 cubicles. From the plane landing to being suited and booted took 1hr 40 minutes, but it didn't feel like a long time and there wasn't a queue. We'd taken 2 hand luggage bags and left one in the airport with our electronics, shoes and coats in - they dont recommend leaving valuables but we didn't want to lug loads around with us. They provide a grey sack for you to put stuff in and this is then tagged with your name and family number but is kept in a tent, so not secure. We were made aware of this when booking but decided to risk it anyway and it was fine.

Once suited up and in snow boots we got fitted with balaclavas and helmets and on to the sleigh pulled by snowmobile. The sleigh carries about 8 people (more if theres lits of little kids. This was a fantastic entry to Santa village. Our driver was happy to take photos for us and with us. He had a short white beard and my youngest asked if he was Santa!

The sleigh ride took about 15minutes. It's quite fast and a bit bumpy. Lots of fun. They give you a blanket for your lap, and you need it. The icy wind really gets you! The kids snuggled in to us and covered their eyes. This particularly made the trip extra special for us and definitely not something you can find in the UK!

Once at the Santa village we got hot berry juice and a warm up by the fire whilst a guide explained how it all worked. We queued for a couple of minutes to get our 'santa number' then we were left to explore and take part in the activities as and when we liked; the only scheduled thing was meeting the big man himself and even that was fairly flexible.

We chose reindeer rides first, then a walk around to find our bearings before going to the restaurant for lunch. When we went it was quiet but got busy later on. Food was soup and bread roll, pasta, roast potatoes and a choice of veg bolognese or meat bolognese. All self service and all you can eat. Then pancakes with jam and cream for pudding, again self serve and as much as you like. Theres no meal voucher to redeem, meaning you can go in as many times as you like, which is good for warming up. Drinks were hot chocolate, tea, coffee, water, cows milk and cold vimto. They did not have a non-dairy pudding available, but the soup, 'butter' and main course was dairy free.

From arrival at the village to our allotted santa visit was about 2hours, so we did a husky ride, which was the longest queue of the day, about 20minutes. it's worth it though. The husky sleigh can hold 4-5 people (1 family at a time) and is a longer course than the reindeer.

Then it was time to see Santa. when we went to the hut, we were informed he was running a bit behind and we could either wait or come back in 15 minutes. We decided to warm up with hot chocolate and take a trip to the toilets before doing a bit of kick sledging. when we returned we were taken in to the yurt with a fire whilst we waited for our snow mobile sleigh to take us to Santa. we got in the sleigh - 2 minute journey, no helmets this time. then we were greeted by an elf and a warm fire. she asked the kids a few questions, told them a few elf facts, answered their questions and sang a Christmas song with them. Then it was our turn with the man himself. The cottage was warm and santa was very friendly, his English was great. He got the kids to take off their hats, gloves and balaclavas so they could see and hear him properly and meant we didn't feel rushed. He knew their names before we went in which the kids found magical. He chatted with them, asked them about their day, answered a couple of questions, talked to them about what they were hoping for for Christmas and chatted with us. There was plenty of opportunities for photos, and the elf took group shots. We had about 7 minutes with him but it was long enough and wasn't rushed. The kids left with a small gift and huge smiles. Sleigh ride back to the activities.

We then had about 90minutes to do as much of the activities as we liked before the coach back to the airport. We did tobogganing, kick sledding, sledging, a visit to the ice castle and another husky ride. The elves challenged visitors to sledge races and told elvish stories while making snow angels. Our youngest was tired and cold and a bit grumpy towards the end of the day and an elf came to talk to her, distract her and play with her which was lovely and allowed the eldest to do more of the fun stuff.

The coach back to the airport was less than 10 minutes. we got our sack of stuff back, changed out of the snowsuits and went immediately through security, passport control and on to the plane - a very slick and well timed operation thanks to the tiny size of the airport! Once on the plane the pilot suggested we all get off as the northern lights had just appeared! The perfect end to a magical day.

I cannot recommend Canterbury travel and particularly enontekio highly enough. All told from suiting up to coach back we had about 5 hours in Lapland, but this was plenty of time for all the activities, a few hot chocolate breaks and to see Santa. Our youngest is almost 4 and she found the cold a bit hard - we were very appropriately dressed but she still got cold faster than our eldest (7), I certainly wouldn't have wanted to have a younger child with us. The youngest kids there were all asleep on a parent in the restaurant by 5pm! Its really not suitable for those with limited mobility - theres no paths, its all snow and was slippy in places and the only places to sit are in the restaurant or on the snow - this isnt a complaint, just advice.

I absolutely could not fault the day, it was everything we could have hoped for and more, made all the better by the staff.
Written 15 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

laplaya65
New York City, NY108 contributions
3.0 of 5 bubbles
Dec 2022 • Family
We traveled yesterday 12.12.2022. Dublin to Enontekio.

We traveled with Canterbury pre pandemic for both a one day trip & a few days which were magical trips.
We had planned to return but the pandemic hit. This was another very special opportunity to relive our now teen’s childhood memories.

We did have a wonderful time as a family and although we hadn’t intended visiting Santa on this trip and intended just to have a magical snow day - we are glad we didn’t opt out of venturing into Santa’s cabin as he was superb. Truly lovely.

Our teens couldn’t but feel warm hearted, special and Christmassy and it was worth all the niggly negatives of the trip for those magic moments.

The elves at Santa’s cabin were brilliant. There was a girl elf called Trixie and she was so sweet. There were other amazing elves dabbled around the site.

We flew with Jet2 . It was supposed to be a “ Canterbury” trip but it was very apparent Canterbury had basically chartered a Jet2 plane and the Jet2 hosts had no interest in Christmas whatsoever.

You could be forgiven for thinking you were on the wrong plane and indeed that it was a cheap package summer flight to anywhere sunny.

The stewards were functioning robotic and sorry - very vain people.
They were technically polite but had no empathy.

After waiting an hour on the tarmac in Dublin, which was obviously not the stewards or any of the staff’s fault, a child asked when was the Carol singing starting.
The stewardess replied that everyone can sing when they get to see Santa.
The child’s mother was visibly gobsmacked.

Then a grandmother who was getting perplexed , asked why did the stewards bother handing out colouring pages with no colouring pencils and the stewardess said because they didn’t have any.

The grandmother preceded to explain they had travelled with Canterbury before , then the plane had been decorated, there was Carol singing and it had been festive.
She explained to relive the special experience they had paid many 1000”s of either € or £ and she was feeling really disappointed for the whole family that there were absolutely no festivities on the plane.

The staff onsite at the Lapland experience were quite jaded too. I heard staff discussing how by the time Christmas Day comes they are fed up of Christmas and it’s just another day. That it’s Christmas every day from the end of November.
As it was only the 12th of December I was a bit shocked and thought that’s a discussion for them to have off site away from the customers that have paid a small fortune to come here!

The husky sleigh broke down so we didn’t get a go but they did let us cuddle the huskies which was gorgeous.

The site was stunning , especially the ice house / igloo. The berry juice was very watery and no yummy cookies this year!

We as a family had a special time because we made sure to but for the cost of the day trip , you could , with planning , essentially book your own Ryanair direct tickets to Lapland from Dublin and spend a few days there at the Santa experience of your choice .
The plane that way would probably be a much more pleasant experience and definitely would be much better value.

If there had been a Canterbury rep on the plane yesterday I think it would have made an enormous difference.
The more I think about it , the Jet2 staff obviously feel they are nothing to do with Canterbury so why should they bother.

It was , for the huge cost , a let down. It would have still been a disappointment if the flights hadn’t been delayed but you could possibly have excused their lack of festive spirit with perhaps being too busy but as we were stuck on the tarmac for approximately 4 hours between the 2 flights - we were over 10 hours in a NON festive environment. Really not nice at all. And we don’t have small children.

There was a lovely northern English pilot that came out a few times to get his coffee . He was super friendly and he even hinted to the stewards that it would be nice to sing a few carols but the steward said they were too busy.

I hate writing negative things about such a magical day but it’s also a very , very expensive day so I do think it’s best to know , warts and all about the experience.

The main thing was Santa was magical. Well done Santa!
Written 13 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TWTraveller
London, UK14 contributions
2.0 of 5 bubbles
Dec 2021
We paid for a 3 day break with Canterbury Travels in Lapalnd, so I'm not sure if this is the right feed, however if you're planning on booking a lapland trip with Canterbury travels I'd strongly recommend you read the below, as the marketing material we had read prior to the trip did not prepare us for it!

Keep in mind that this is a 3 day package coach holiday and the whole "holiday" is based around a tightly run schedule with a group of approx. 50 people/20 families, who you'll be with for the whole 2-3 days. I say this because it was a surprise to us and a lot of families on the tour, who were understandably expecting something a little more bespoke, considering the huge amount of money they had been charged. There were many frustrating situations over the three days, but below are the main ones. I set this out to help manage your expectations, so hopefully your experience will not be as disappointing or maybe you're able to find a travel company that offers an experience which doesn't feel like you're on a budget holiday/production line.

1) Accommodation
The accommodation we were allocated was really poor. The bathroom was akin to something you’d see in cheap student accommodation. There were random bits of furniture/objects that had not been tidied away. Some of the draws had books/magazines in and there was hardly any wardrobe space to hang clothes.

To sum up, it was the sort of accommodation you would expect if you were backpacking and paying $50 a night – not £7500 for 3 nights. We were assigned better accommodation on the second night, which was more in line with what I would expect, however it was obviously irritating and stressful that we had to unpack and pack twice. Speaking to other parents there seemed to be a huge difference in the quality of accommodation, despite paying the same price. When you’re paying £7,500 it’s not reasonable to have “luck of the draw” in terms of the accommodation quality.

2) Food
The food was very basic and no different to school dinners. I was assured that the restaurant we had been assigned was very good and you had never received negative feedback, which I find hard to believe. Again not what you expect when paying £7,500. As a result of the bad food, we paid to eat at a different restaurant for the remaining nights which was amazing and had breakfast in our cabin.

3) The pace of the tour and the activities
Our guide, was amazing and did a great job at managing an incredibly challenging schedule. The Huskies, reindeer, meeting santa and story time at the Elf house were great and the kids thoroughly enjoyed these activities. I have two complaints around the activities:
1) There was far too much packed into day 1. We started at 8:50am on day 1 (6:50 am GMT) and finished at 5:30. We didn’t have lunch until 2pm so we had cold, hungry kids, who were absolutely exhausted by the end of it. The second day still had a really early start (08:30/06:30 GMT) but finished at 2:30.
2) A number of the activities felt like we were just playing for time - in a holding pattern – snowball fight and tag in a car park? The skidooing was also really disappointing, literally got to do one figure of 8, which lasted 1 minute. The last two activities of Day 2 were also disappointing/pointless – another game of tag and pathetic catapults and then tobogganing down a tiny slope (the paths in the resort were better), with a ditch either side (making it slightly dangerous), queuing for 15 mins and managed by a really surly elf who gave contradictory advise about safety.

Overall, given the money we had spent, the activities did not feel up to standard. In addition it felt like Canterbury Travels had overbooked/had far too many coach groups to manage and as a result everyone suffered by having the activities unevenly spread over the two days and not in a logical order. This was typified when we were given the final clue to find santa, after we had met santa! Finally, to rub salt in the wound, we had to leave for the airport at 12:30, even though our flight was not until 6:15. It was then revealed to us once we were on the coach that we’d stop off at the tacky santa village on our way back (the antithesis of what canterbury travel is supposed to be about). We were only given 30 mins, which dosen’t allow you to do anything meaningful and we’d already dropped off our overalls, so it was freezing! I really don’t know why we did this.
Written 26 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Soniaevo
England, UK48 contributions
2.0 of 5 bubbles
Dec 2021
Advertised as 6 hours in resort but only got 4,

Airport procedure awful - left us sat on the plane for 30 minutes then queuing for another 30,

Inside was a serious of queues to get clothing and boots sorted - overall time in airport nearly two hours !

No direction to activities

Warm berry juice was weak Vimto which kept running out

Chaotic restaurant queues with no tables free
Written 12 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Veronica
Hertfordshire, United Kingdom9 contributions
1.0 of 5 bubbles
Dec 2021
In the first instance with Omicron numbers really high and changing travel advice
Inghams Jet 2 and Tui allowed you to postpone your holiday. Canterbury did not so in these uncertain time for that alone I would not recommend them. We have done this trip before with a different travel company and had a fabulous time. We went this year for four nights from the 23rd December and Spent Christmas and boxing day there too. From start to finish it was absolutely awful and no one seemed to care. On our first night having arrived around 8pm were told to go straight in to dinner which we did having dropped all our bits off in the room so got to the dinner hall at 8.20pm we collected our buffet and ordered a bottle of wine. At 9pm we were told we had to leave - they even turned the lights out. We had half a bottle of wine left. There is no where in this hotel that you can sit with your group other then your room there are not seating areas at all. We then found out that our dinner every day was at 5.20 which I consider a late lunch - this could not be changed for the rest of our stay. As a result on our days out lunch on one of the days was at 2.30 finishing at 3.30 they then expected us to eat again 2 hours later. As a result had to go out to dinner and pay extra. Our trips out were full of delays. On the find Santa trip we had to stay on the coach of 60 people while 8 people went to find him - we were last, so spent 2 hours on the coach. Santa was not in a cute little cottage like the last time I went but in a big building in a room!! Our lunch on Christmas day and all the other days which were away from the hotel you could not buy alcohol of any description to have wine with our meal! I did query this and they said it was because of the skimobile and husky riding. Well we are all adults and should be able to make the decision as it was Christmas day and my husband did all this- as was the case with most of our coach party so no reason why alcohol could not be bought. On our day home our flight was not till 6pm. We were told to be ready with all our luggage at 11.00 and assumed that's is when we would leave and stop for lunch. However at 11.00 we loaded all of our luggage and was told to go back inside the hotel for lunch it was now 11.30 and we had only finished breakfast at 10.00!! Buffet opened at 12 we were told to come back to coach at 1.30. Bearing n mind there is absolutely no where to sit in this hotel only your rooms which we had already vacated as advised. The coach picked us up and drove to the airport obviously far too early so let us out 5 mins from the airport at yet another restaurant for an hour!! Not once were we advised about protocols at the airport or in resort. This was a complete waste of a day whihc we could of spent skiing. We spent most of our days hanging around waiting for our "turn" to do things. Mainly because they had limited amounts of huskies or snow mobiles or reindeers. On my last trip with a different company they had unlimited supplies of huskys reindeers etc so everyone went together. I completely understand the need to cut costs etc but not at my expense it was no cheaper because of this. What was supposed to be a magical trip was hideous. I would absolutely not recommend them there are so may better companies to go with.
Written 6 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

charlottehanslip
11 contributions
5.0 of 5 bubbles
Dec 2021 • Family
Just got back from the 2 night christmas sparkle trip with Canterbury travel staying in ruka. Was such a magical amazing experience.
My partner dislocated his knee a few months prior to travelling and I have emailed them to change accommodation as it was a very steep uphill walk to village - they didn't only change our accommodation they noted about his injury and when we arrive had a brought him a wheelchair ski thing incase on the bus and throughout the whole 3 days asked him constantly if he was OK and if needed lifts etc thus was all down the a boy called Sam who was our rep he was absolutely amazing and couldn't recommend him more. Brilliant at his job great with the kids and so organised. Thankyou Sam for all your hard work you made our trip!!
Written 17 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

WestYorkshireDme
West Yorkshire41 contributions
5.0 of 5 bubbles
Jan 2020 • Family
All staff and activities planned were amazing. We went for Christmas and spent 5 days in Lapland, just so magical. All elves were good fun especially tricky dicky my sons favourite. The coach guides fun and professional. We had Elliot and Matt... they kept everyone happy.
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ruby 1973
Elstow, UK33 contributions
5.0 of 5 bubbles
Dec 2019 • Family
We booked for this trip back in January as we wanted a day trip as close to Christmas as we could. We flew from Stansted on 22nd Dec.

We booked with Santa Claus Trips and they were very knowledgable about each of the packages on offer. We chose the Enchanting Lapland day trip as it offered a bit more than the other day trips plus we wanted the private family meeting with Santa.

We received all the information needed to prepare for our trip and received the e-tickets three weeks before we travelled.

We flew with Jet2 who were very good. There was no inflight entertainment so we took plenty with us. The cabin crew were superb with the children and did some carol singing during the flight.

Our son is 6 years old and we on purpose forgot to take his letter with us when we visited a local Santa’s Grotto so we had to visit Santa again. He had no idea we were going to Lapland to deliver his letter in person.

When we landed at Enontekiö Airport our son just got so excited as there was lots of snow.

We were guided to the relevant areas in the airport to collect our snowsuits, boots - balaclava’s and thick socks were available for children. Recommend the balaclavas for adults as the wind chill really gets to you when on the sleigh/snowmobiles.

The transfer by sleigh pulled by snowmobile from the airport was magical - going through the snow covered woods just added to the atmosphere. It was starting to get dark at this point too.

When we arrived at Santa’s Village we immediately booked to see Santa - we had a 45min wait so we went exploring and did some sledding to pass the time. Time here goes quick so make the most of it !

When it was time to see the man himself we were pulled by sleigh to a section in the woods; we waited for a family to return before making our way through the candlelit woods to find Santa’s cabin. We were met by an Elf who took us into the cabin. Santa was just amazing - mesmerising - our son was just in awe. He read our son’s letter and we had photos taken - this was the best Santa experience ever - you will not be disappointed!

We then made our way back and had a husky ride, reindeer ride and a go on the snowmobiles. If your child’s feet do not reach to the foot rest on the adult snowmobiles then unfortunately they cannot ride with you but there is a child sized snowmobile for your child to have a go on - our son loved it.

There was sledding, tobogganing - a bit of waiting involved here and no system of passing the sled to the next child waiting but being a little vocal helped. Also, get your child off the run ASAP as there is no waiting until it’s clear - it’s a bit of a free-for-all so lots of children were being knocked down like skittles.

The restaurant is lovely and warm and had food and drink available all day. Choice was a bit limited so I had already prepared a packed lunch of jam sandwiches for my son who is a fussy eater but we enjoyed the dishes available - the pancakes were really good.

There’s a gift shop at the village but it was a bit pricey and many if the items were very fragile.

We returned to the airport by coach, returned the suits & boots and collected our belongings.

Our return to the UK was delayed by 3hrs due to bad weather and were stuck on a hot plane but this was not anyone’s fault but would have been a little more bearable had they been able to open the door to let in some cool/fresh air.

This was an amazing trip and one our son, I hope, will remember forever :-)

To avoid disappointment if you are planning to book then I wouldn’t tell your child they are going until you know for sure that your flight is going ahead; flights have been cancelled due to bad weather.
Written 28 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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