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Slangenreizen Day Tours

Heerlen, The Netherlands
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Slangenreizen Day Tours
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279Reviews3Q&A
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Aurora wrote a review 12 Nov
Istanbul, Turkey3 contributions
I am writing for Paris tour between 27-29th october. I can easily say that this trip was a really bad experience for me but Paris was lovely. I wish I could go Paris apart from this tour. Firstly I failed to catch the bus on time in Utrecht. In the sequel, I caught the bus in Eindhoven I wasn't only waiting people there. Then the problem has been started between the driver and I. The bus driver was insisting to leave me in Eindhoven instead my actual return destination (Utrecht on ticket). He was punishing me because I missed the bus and caught it later. If I had made them wait, I would say that the driver right. Unreasonable :D After a couple hours he changed his words and told me that he already out of his schedule and he already completed his working hours that's why he can not take me to Utrecht on the way back. After a couple of hours he changed his words again and he said he can not take me my actual final stop because the highway was closed due to roadwork (it was a lie he could use another road) We messed around with this guy for hours. In my opinion there was only me in the bus to the Utrecht and he didn't want to run his gas out along the way. He did behaved like that because I wasn't speaking dutch then I found a dutch speaker he still was insisting about his wrong idea. Moreover we waited him alot during the entire tour. He always late. We have called the customer services many times and he wasn't even listen his boss. I warned him to aswer his phone and he rudely said he will not. On the return way, he and I waited in the bus 1 hour for his unmaking decision about what he gonna do about me he gonna take me to Utrecht or not. He was aware his fault for sure but he didn't accept it. After all he get me off from bus at the train station. In this way he saved his fuel. Well done! Cons of this tour: No english speaker driver. The schedule might be change and you will not get informed about it. The bus always will be delayed 2-3 hours. Don't expect to put your luggae or belongings to the hotel because hotel not reserved yet. Don't ask anything in English.
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Date of experience: October 2021
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Raed Atari wrote a review Sep 2021
Zoetermeer, The Netherlands1 contribution
I would like to say a word about our Guide / Drive Peter to Paris 26 - 29 August 2021. He provided us with great knowledge about Paris and he was kind. Thanks Peter
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Date of experience: August 2021
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Annalisa wrote a review Jun 2019
1 contribution1 helpful vote
It was too cold all the two nights of the trip because the air conditioner was on! I didn't sleep at all.
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Date of experience: June 2019
1 Helpful vote
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Feel N Heal Massage wrote a review Dec 2018
Bruges, Belgium3 contributions1 helpful vote
The service is good. Not very expensive. Bus is on time Departure from the pick up place is on time as well as Arrival to the place of destination.
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Date of experience: March 2018
1 Helpful vote
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Norhayati N wrote a review May 2018
Etten-Leur, The Netherlands16 contributions3 helpful votes
Please inform via email that we are not getting the hotel type as mentioned in the site. Location is FAR from Prague! I've checked the cost of the hotel at Booking.com and the price is cheaper than those promised (Grand Hotel Revnice which we were given is nothing compared to Best western Hotel!) Felt cheated with the accommodation given. Slangen Reizen should visit this hotel before booking for customers to stay. Speaking to the guy to complaint is only making it worst, not helpful at all. Saying 'Sorry ik kan helaas niks aan doen' is easy. He sounded angry and kept denying the hotel was perfect. He should visit it himself. Slangen Reizen should give what was promised! Nevertheless the bus driver Wiel was great! He made the trip positive. Tour guide Maria was good too!
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Date of experience: May 2018
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