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Zurich Tourist Information - Official Guided Tours

Bahnhofhalle | Zürich Hauptbahnhof, Zurich 8001, Switzerland
+41 44 215 40 00
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Zurich Old Town Walking Tour
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Zurich Tourism Tourist Information - your own personal information center. Zurich Tourism would be happy to provide you with tourist information and answer any questions you may have about the city and region of Zurich. Furthermore the Tourist Information sells tickets (ZurichCARD, Swiss Travel System tickets, single entries to Zoo Zurich, Swiss Museum Pass, event tickets of Starticket and Ticketino), provides a range of souvenirs and brochures. The wide range of services includes booking hotels, organize guided city tours or excursions and arrange tour-guide hostesses, supporting programs and special trips (bus, tram, boat).
  • Excellent67%
  • Very good26%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“walking tour” (20 reviews)
“zurich card” (15 reviews)
Closed Now
All hours
Hours Today: 08:30 - 19:00
Suggested Duration: 1-2 hours
LOCATION
Bahnhofhalle | Zürich Hauptbahnhof, Zurich 8001, Switzerland
CONTACT
Website
+41 44 215 40 00

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Reviews (415)
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1 - 10 of 171 reviews

Reviewed 1 week ago via mobile

I got into Zurich station around 5pm local time and didn't have a hotel. The wifi wasn't working and I wasn't sure what to do. Thank goodness the tourist office in the station was open until 8:30 this day! There is a ticket machine when...More

Thank BigT6
Reviewed 1 week ago via mobile

The tourists here were flocking for more details and how to achieve the most out of Zurich. We received very helpful advice and even bought souvenirs here. Well stocked with information pamphlets and advice on what you can do and explore outside of Zurich too....More

Thank Tarvie S
Reviewed 2 weeks ago

We managed to come away without our continental plug adaptor and popped in on the off chance that they would sell one, which they did. We went back to the hotel to get our plug for confirmation and saw a different member of staff who...More

1  Thank Chris J
Reviewed 3 weeks ago

This was a really nice walking tour of old Zurich with lots of history and interesting sights. Our guide was Simona, who was very informative and even emailed me later to answer a question that I had.

1  Thank MDsquared
Reviewed 3 weeks ago

We stopped here to get ideas as to what to visit in Zurich. We were talked into the ZurichCard which we didn't feel was really worth the price.

1  Thank Arlene L
Reviewed 3 weeks ago

Excellent information center , very helpful, answering all the questions ,selling tickets and having souvenirs.More

Thank maria v
Zürich T, Tourist Information at Zurich Tourist Information - Official Guided Tours, responded to this reviewResponded 3 weeks ago

Thank you for your feedback. We are very happy to hear that you liked our service and that you found everything you needed at our tourist information in the Zurich main station. We hope we will be able to welcome you to Zurich again in...More

Reviewed 16 June 2017

It was very nicely explained and enjoyable. The place is interesting to visit and the tour guide could solve us any question in a very professional way.More

Review collected in partnership with this attraction
Thank monica_feixas
Zürich T, Tourist Information at Zurich Tourist Information - Official Guided Tours, responded to this reviewResponded 4 weeks ago

Thank you very much for your feedback. We are happy to hear that you enjoyed our Zurich West tour, and that the tour guide could give you the answers you were looking for. We hope that we will be able to welcome you again on...More

Reviewed 16 June 2017

Our tour guide, Simona, was truly outstanding. She is a well-educated, professional historian, has a great personality and is filled with energy and love of Zurich. The 2 hour tour felt like 20 minutes it went so fast. She made herself available to everyone in...More

Thank jcm387
Zürich T, Tourist Information at Zurich Tourist Information - Official Guided Tours, responded to this reviewResponded 4 weeks ago

Thank you very much for your feedback. We are glad to hear that you had a good time during the tour and that you were very happy with Simona, our tour guide. We will glady forward the compliment to her. We hope we will be...More

Reviewed 14 June 2017

I coordinate international exchange programs and brought a group of American teens to Zurich over the Easter break. Our guide Andrea was very informative and shared some very interesting history with us about Switzerland and Zurich. It certainly opened up our eyes to history that...More

Review collected in partnership with this attraction
Thank Francesca C
Zürich T, Tourist Information at Zurich Tourist Information - Official Guided Tours, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. We are very happy to hear that you and your group enjoyed our city tour, and that you were satisfied both by the service of our tour guide Andrea as well as our office. We hope your group was able...More

Reviewed 14 June 2017

I had just 5 hours in Zurich before the train. Zurich Tourist information office at the Central Train Station helped me to get most out of it, So did their colleagues in GenevaMore

Review collected in partnership with this attraction
Thank Александр Л
Zürich T, Tourist Information at Zurich Tourist Information - Official Guided Tours, responded to this reviewResponded 4 weeks ago

Thank you very much for your feedback. We are happy to hear that you found our staff very helpful and were satisfied with your stay in Zurich. We hope we will be able to welcome you again in Zurich in the near future. Yours sincerey,...More

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Questions & Answers
Phillip C
14 June 2017|
Answer
Response from Zürich T | Property representative |
Grüezi Philip Thank you very much for your message. Unfortunately we don't have public chocolate workshops. I can recommend you the sunset boat tour on the lake Zurich or the chocolatetour through Zurich. You will find more... More
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iltravelling
23 March 2017|
Answer Show all 5 answers
Response from Zürich T | Property representative |
Hello again, I think you mean for Interlaken Region, right? Do you wish to be in this Region the whole time? If so there is a Special ticket. For more informations please visit this link (you will have to copy... More
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