We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Info Point - Walking in the City

Review Highlights
Typical Town Information Point

There are two information centres, this one being on the southeast side of the precincts. Free maps... read more

Reviewed 22 May 2016
Linz, Austria
Do they speak Eglish?

Tried to get a map of Pisa or the area of e plaza. Blank look from the counter lady so my wife... read more

Reviewed 3 June 2018
Dan L
Bunbury, Australia
Read all 41 reviews
All photos (10)
Full view
Traveller Overview
  • Excellent39%
  • Very good14%
  • Average26%
  • Poor12%
  • Terrible9%
2 Jun 2018
“Do they speak Eglish?”
1 May 2017
“Precious Little Information”
At our Tourist Office, located in front of Pisa Cathedral, we offer: free maps of Pisa, bike rental and the following services to visit Piazza dei Miracoli and the city centre: guided tours, video guides and ARtGlass - innovative augwearable...more
Suggested duration: 1-2 hours
Piazza del Duomo 7, 56126, Pisa, Italy
+39 050 550100
Improve This Listing
Top Selling Tours & Activities in and around Pisa
from US$92.73
More Info
from US$86.93
More Info
from US$196.35
More Info
from US$92.73
More Info
Reviews (41)
Filter reviews
8 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
Reviewed 3 June 2018

Tried to get a map of Pisa or the area of e plaza. Blank look from the counter lady so my wife explained what it was that we ere seeking. Look away, look back at us; at that stage I assumed that neither lady understood...More

Date of experience: April 2018
Thank Dan L
Info Point W, Responsabile relazioni con la clientela at Info Point - Walking in the City, responded to this reviewResponded 5 June 2018

Dear Mr Dan, we are sorry to hear what has happened. We do have high school students doing their internships in our office and not all of them speak properly English. We apologise for the inconvenience and we hope you had a nice stay. Best...More

Reviewed 1 May 2017

I must say the Italian people were very helpful throughout Tuscany, with the exception of the two in the Info Point. We asked several questions, none of which they knew the answers to and we left disappointed the first time and even more disappointed the...More

Date of experience: April 2017
Thank Shaun L
Reviewed 27 September 2016 via mobile

We bought the €8 self guided tour of the city and found it really difficult to communicate with the staff. They took our ID and a €50 note and wandered off for fifteen minutes without telling us what they were doing (photocopying the ID and...More

Date of experience: September 2016
Thank Corrie B
Reviewed 5 June 2016

The staff at Info Point was some of the most helpful and kind people I have ever had the pleasure of running into while traveling! For our stay in Italy, we had booked an Airbnb. We were having a hard time communicating with the host...More

Date of experience: May 2016
Thank jntewe3
Reviewed 22 May 2016

There are two information centres, this one being on the southeast side of the precincts. Free maps available for a walking tour of Pisa plus books and souvenirs to purchase but very limited.

Date of experience: May 2016
Thank rodneycs
Reviewed 27 April 2016

This centre is excellent. The staff are very knowledgeable about the surrounding area in and around Tuscany.

Date of experience: April 2016
Thank Q5764DJangela
Reviewed 28 October 2015

Went into this info centre on our first day in Pisa to get info on attractions and find out about train abd bus routes and was not impressed by the young lady attendant who totally ignored me and chose to speak to a German and...More

Date of experience: October 2015
1  Thank Heather M
Reviewed 22 October 2015

This is a right place to start your visit to Pisa and get a lot of good suggestions for your stay in Pisa and Tuscany as well! Girl are really helpful and give a good ideas for tourists. Also you may buy there some books...More

Date of experience: October 2015
Thank Kadi_Elm
View more reviews
Nearby HotelsSee all 68 nearby hotels
Hotel Villa Kinzica
612 reviews
.19 km away
Grand Hotel Duomo
1,439 reviews
.20 km away
467 reviews
.21 km away
Hotel Francesco
403 reviews
.21 km away
Nearby RestaurantsSee all 1,061 nearby restaurants
201 reviews
.12 km away
Subway Pisa
778 reviews
.19 km away
Ristoro Pecorino
775 reviews
.16 km away
Osteria in domo
1,760 reviews
.21 km away
Nearby AttractionsSee all 301 nearby attractions
Leaning Tower of Pisa
21,061 reviews
.10 km away
Piazza dei Miracoli
7,149 reviews
.07 km away
Duomo di Pisa
4,804 reviews
.09 km away
1,423 reviews
.13 km away
Questions & Answers
Get quick answers from Info Point - Walking in the City staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines