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Info Point - Walking in the City

Review Highlights
Typical Town Information Point

There are two information centres, this one being on the southeast side of the precincts. Free maps... read more

Reviewed 22 May 2016
Linz, Austria
Do they speak Eglish?

Tried to get a map of Pisa or the area of e plaza. Blank look from the counter lady so my wife... read more

Reviewed 3 June 2018
Dan L
Bunbury, Australia
Read all 40 reviews
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Traveller Overview
  • Excellent39%
  • Very good12%
  • Average27%
  • Poor12%
  • Terrible10%
2 Jun 2018
“Do they speak Eglish?”
1 May 2017
“Precious Little Information”
At our Tourist Office, located in front of Pisa Cathedral, we offer: free maps of Pisa, bike rental and the following services to visit Piazza dei Miracoli and the city centre: guided tours, video guides and ARtGlass - innovative augwearable...more
Suggested duration: 1-2 hours
Piazza del Duomo 7, 56126, Pisa, Italy
+39 050 550100
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Reviewed 3 June 2018

Tried to get a map of Pisa or the area of e plaza. Blank look from the counter lady so my wife explained what it was that we ere seeking. Look away, look back at us; at that stage I assumed that neither lady understood...More

Thank Dan L
Info Point W, Responsabile relazioni con la clientela at Info Point - Walking in the City, responded to this reviewResponded 5 June 2018

Dear Mr Dan, we are sorry to hear what has happened. We do have high school students doing their internships in our office and not all of them speak properly English. We apologise for the inconvenience and we hope you had a nice stay. Best...More

Reviewed 1 May 2017

I must say the Italian people were very helpful throughout Tuscany, with the exception of the two in the Info Point. We asked several questions, none of which they knew the answers to and we left disappointed the first time and even more disappointed the...More

Thank Shaun L
Reviewed 27 September 2016 via mobile

We bought the €8 self guided tour of the city and found it really difficult to communicate with the staff. They took our ID and a €50 note and wandered off for fifteen minutes without telling us what they were doing (photocopying the ID and...More

Thank Corrie B
Reviewed 5 June 2016

The staff at Info Point was some of the most helpful and kind people I have ever had the pleasure of running into while traveling! For our stay in Italy, we had booked an Airbnb. We were having a hard time communicating with the host...More

Thank jntewe3
Reviewed 22 May 2016

There are two information centres, this one being on the southeast side of the precincts. Free maps available for a walking tour of Pisa plus books and souvenirs to purchase but very limited.

Thank rodneycs
Reviewed 27 April 2016

This centre is excellent. The staff are very knowledgeable about the surrounding area in and around Tuscany.

Thank Q5764DJangela
Reviewed 28 October 2015

Went into this info centre on our first day in Pisa to get info on attractions and find out about train abd bus routes and was not impressed by the young lady attendant who totally ignored me and chose to speak to a German and...More

1  Thank Heather M
Reviewed 22 October 2015

This is a right place to start your visit to Pisa and get a lot of good suggestions for your stay in Pisa and Tuscany as well! Girl are really helpful and give a good ideas for tourists. Also you may buy there some books...More

Thank Kadi_Elm
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