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Papillon Service Italy Tours

#1 of 30 Tours in Livorno
Certificate of Excellence
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Address: Via Antonio Pacinotti 80, 57128, Livorno, Italy
Phone Number:
+39 348 032 9558
Recommended length of visit: More than 3 hours

Papillon Service is a professional passenger transport company based in...

Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera.

We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage.

From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices.

Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing.

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TripAdvisor Reviewer Highlights

Read all 273 reviews
Visitor rating
  • 250
  • 14
    Very good
  • 3
  • 3
  • 0
Wonderful Tour to Cinque Terre & Pisa

Thoroughly enjoyed our full day tour to Cinque Terre & Pisa from Livorno Cruise Port. Claudio, our driver & tour guide was an Excellent driver & guide. He is very accommodating... read more

Reviewed 5 days ago
Joy P
Rocklin, California
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273 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Rocklin, California
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Thoroughly enjoyed our full day tour to Cinque Terre & Pisa from Livorno Cruise Port. Claudio, our driver & tour guide was an Excellent driver & guide. He is very accommodating & pleasant to spend the day with (around 9.5 hours). His van is nice, clean & comfortable. I would definitely, recommend Claudio & Papillon and book them again. Our... More 

Thank Joy P
Level Contributor
58 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
Reviewed 1 week ago

All tours begin with communication and Sharon was excellent. Having access to an 800 number from North America is a plus. Felt like friends before we left. Paulo picked us up and off to Pisa via back roads, my favorite. We were early, the sky was clear blue, peaceful. Amazing really, nothing like your old school books. Off to Florence... More 

Thank tanchaser
Dallas, Texas
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 26 January 2017 via mobile

This is the only way to visit Pisa and Florence for a couple or 3 people. An upgrade to the S600 luxury sedan gets you a private tour and access to areas others cannot. Roberto was like having an old friend escort you through Tuscany. Our 30th anniversary and he made it special in many ways. Picked up and dropped... More 

3 Thank W1781RZjohnm
Shippensburg PA
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 25 January 2017 via mobile

We were a group of 12 in two vans. It was a COLD day in Cinque Terre! Our drivers suggested alternatives since it was so cold. We saw lots, did a little shopping, had a wonderful leisurely lunch at Portovenere (where only seafood was on the menu) and then a quick stop in Pisa which wasn't on our original itinerary.... More 

1 Thank Maryann52
Melvindale, Michigan
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 19 January 2017

I had the pleasure to head two small group shore excursions from Livorno on Oct 11 and Nov 2 2016. The guide driver from Papillon picked us us promptly and met pur every need on both occasions. Both Claudio and Sabrina were friendly, knowledgeable and accommodating. We saw amazing sights that included a ferry ride in Cinque Terre and a... More 

2 Thank EllieG990
Phoenix, Arizona
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 12 January 2017

We went on this trip with 3 other couples. Ignazio was a great driver/guide showing great knowledge of the areas we visited, pointing out historical facts/locations as we drove and pointing us to areas of particular interested at our destinations. We loved the whole trip but the square in Sienna was just wonderful. Papillon was terrific to work with and... More 

1 Thank markinphoenix
San Francisco, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 6 January 2017

This was the best investment we could have made! All the other guests on our cruise were envious of our description of our tours since they were so much better AND personalized than what you would get through the cruise ship tours. We took the Papillon tours for both Livorno and Naples and both Nicoletta in Livorno and Gregory in... More 

1 Thank beachnut19
Dumfries, United Kingdom
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 30 December 2016

Our shore excursions to both Rome and Florence were excellent with insight and interesting snippets from our driver/guides and the local guides Papillon had arranged for us in both cities. The great advantage is easy access to the city and areas bigger tours/buses would not achieve. They were friendly and flexible incorporating extras we wanted to see. We had booked... More 

2 Thank 533grahamt
Lutherville, Maryland
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 21 December 2016

We used Papillon for a Cinque Terre tour on October 11th. We had set it up through Sharon 4-5 months ahead of time. They were on time and the tour was worth every penny. Thank You Very Much!!!

1 Thank Livetovacation60
Level Contributor
51 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 1 December 2016

Papillon Tours is an excellent choice. Our boat had to dock at La Spezia due to weather, and they wrote me before I even knew! They met us there and took us by van to 4 villages in the Cinque Terre. It was November so the ferries had stopped running, but traveling by van was fine. Our driver was excellent,... More 

2 Thank autigerinnc

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?