The Bridge

The Bridge, Florence: Address, Phone Number, The Bridge Reviews: 4/5

Speciality & Gift Shops
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The area
Address
Neighbourhood: Florence Historic Centre
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
2,596 within 5 kms
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615 within 5 kms
Popular mentions

4.0
22 reviews
Excellent
11
Very good
5
Average
0
Poor
2
Terrible
4

Julie W
2 contributions
Beautiful leather bags, but marginal customer service
Aug 2019
You can purchase The Bridge leather products from the US via thebridge.it. Their leather goods are gorgeous and well made. However, my experience of their customer service for a warranty repair was marginal, at best. The agent was professional, but my issue was handled in a disorganized, unsatisfactory manner. I was originally instructed to return the purse for an exact replacement. Then, weeks later, I was told that a replacement could not be issued because the item was no longer in inventory, only to find it listed on the website a few days later. Upon contacting The Bridge, I was informed that they were unable to rectify the issue. The agent refused to provide me with a higher ranking supervisor’s contact email. Truly, the matter was not handled well, and I am left wondering if I will ever give The Bridge more of my money.
Written 7 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Swell Traveller
Melbourne, Australia3,769 contributions
A bit overrated but worth a look
Oct 2019
Visited this bridge twice in October 2019. It is also known as the 'Golden Bridge'. Depending on the light of day it lives up to its name. Try and visit on a sunny day and you will understand.

This bridge is more than a bridge. It houses very expensive shops and small restaurants plus some housing for locals. It gets very crowded and I suggest watching your belongings and be careful of the people trying to sell knick knacks.

Once you have been through it, you can tick it off you list. Many people sit along the back of the river nearby and read or have a coffee or just chat. There are plenty of things within walking distance from here that are way more interesting - museums, piazzas etc.
Written 27 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jo Thomson
13 contributions
Leather markets at bridge
Dec 2019 • Family
It was a great time to visit. Not too many people. Bought bags at leather markets at bottom of bridge. We caught a bus but realised we were actually right near the markets. Bus was only €1.50
Written 25 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Asrj76
Stockport, UK244 contributions
If you don’t like scenery
Oct 2019
Then you will may as well stay away. This whole area is simply stunning. Artists, restaurants, bars, architecture and the awe inspiring atmosphere. You can stroll along the very narrow streets taking in the sights , check out the very expensive jewellery shops and stop to sample the wonder wines. This is a non hurry, amble, stroll through a wonderful part of the city.
Written 27 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

ICMP
Washington DC, DC31 contributions
Terrible Service, Great Bags
Jul 2019
I went into the store willing to spend over €300 on a bag as a graduation gift to myself since I know what a fantastic company the Bridge is. Because of the terrible and inattentive service however, I left having not purchased anything. There was only one flustered sales person on a busy Sunday working. I know it’s not her fault there was a loud and very annoying Chinese family of 6 rummaging through all the bags and making the store disorganized, but the fact she wasn’t able to handle all of the people in the store meant I couldn’t even ask her a simple question about a bag I was interested in. After waiting 20 minutes for advice which she did not deliver, I left the store frustrated and really annoyed. Sorry, but if I’m going to pay €300 for a bag, I better get stellar service and a great shopping experience. So disappointing.
Written 21 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Celia H
Bournemouth, UK26 contributions
Love, love, LOVE the bags
May 2018 • Family
The Bridge have an amazing array of products that have never failed. I purchased from this shop some 20 years ago three leather items: wash bag, rucksack & handbag. This visit I purchased two handbags but unfortunately there was nothing else that "spoke" to me. The Sales staff on the other hand were dreadful! There is a list of bad customer service items that culminated in my having to ask which were my bags after I had been handed my receipt .
Written 9 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jean L
Taipei, Taiwan26 contributions
Italian leather bags
Jan 2017 • Friends
A store I rushed in when I was in town, you could find the prices are better here in Italy, and the branch store in Florence locates in the city center with various styles.
Today bag manufacturing process is still carried out by hand, the store is filled with soothing scent of leather.
The service is good and professional, yet why don't the clerks smile at all though?
Written 25 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

satrab
Mumbai, India39 contributions
Excellent Value
Nov 2015 • Family
Our AirBnB host, Tarcisco suggested the place, asking if we interested in genuine Italian leather rather than other stuff. Its nearly a year since I bought my messenger bag from the shop. I must say thanks to Tarcisco. The quality of the leather is absolutely amazing. For the quality, the price is very reasonable.
Written 20 September 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

chez_fife
Cupar, Scotland, United Kingdom4 contributions
Romantic!!
Sep 2015 • Couples
The one place I wanted to visit in Florence!! So much history and culture! My fiance knew that it was a special place and this is where he proposed to me!!! Beautiful and well worth a visit!
Written 26 November 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

mimi2622
Qeshm, Iran11 contributions
A lovely sunset over a unique beautiful bridge!
Sep 2015 • Friends
Perhaps there are many beautiful bridges in world but only over Ponte Vecchio u can see overhanging wooden shops and doesn't look like a bridge.It is an incredibly breathtaking sight when seen from afar.enjoyable moments when you walk cross it.
Written 8 October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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