We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Review Highlights
The BEST tour guides for Pisa and Florence

We booked a full day shore excursion with Florence Connections for July, 2018. We were picked up at... read more

Reviewed 1 week ago
mtntops2015
,
Los Angeles, California
Great tour!

Sergio was our driver and guide for 2 wonderful days in Tuscany. Sergio speaks great English and he... read more

Reviewed 1 week ago
Geeta S
Read all 352 reviews
175
All photos (175)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent99%
  • Very good1%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“heliana vogli”(19 reviews)
“la spezia”(19 reviews)
“private tour”(36 reviews)
About
Florence Connection offers Private Guided Tours for Families, adults and people with limited mobility: we can pick you up from anywhere in Tuscany, like Livorno and La Spezia Port, your hotel or Holiday home. We offer as well wine tastings, cooking...more
Suggested duration: More than 3 hours
Contact
50125, Florence, Italy
Santo Spirito / San Frediano
Website
+39 335 591 7407
Call
Reviews (352)
Filter reviews
321 results
Traveller rating
318
3
0
0
0
Traveller type
Time of year
LanguageEnglish
More languages
318
3
0
0
0
Show reviews that mention
All reviewsheliana voglila speziaprivate tourcruise shipwine tastingtuscany areaart historyday tripwonderful guidedropped offwealth of knowledgedelicious lunchuffizi gallerygelatogroup tourcentral marketleather goods
FilterEnglish
Updating list...
1 - 10 of 321 reviews
Reviewed 1 week ago

We booked a full day shore excursion with Florence Connections for July, 2018. We were picked up at the cruise ship terminal in La Spezia. Being a party of 12 with teens ages 12-18, we were not sure how this was going to turn out...More

Thank mtntops2015
Reviewed 1 week ago

Sergio was our driver and guide for 2 wonderful days in Tuscany. Sergio speaks great English and he entertained with many stories during our tour. He dropped us off at great locations and told us precisely where to meet him and made great recommendations of...More

Thank Geeta S
Reviewed 2 weeks ago

My son and I had been to Pisa and Florence before, but Heliana made a wonderful place that much more special. She shared the perfect amount of history and background with us at each site. She took a real interest in us, and made the...More

Thank JaneT850
Reviewed 2 weeks ago

We booked 4 days of activities with Sergio during our Italy trip. Day 1 - We had a wonderful day trip with Sergio from Rome to Sperlonga; charming little city along the coast half way between Rome and Naples. We enjoyed our lunch at the...More

Thank Fariba. M
Reviewed 3 weeks ago via mobile

Our family of 14 engaged Sergio in July . We docked in La Spezia and Sergio met us precisely on schedule & provided two beautiful a/c minivans for our drive to Florence . Sergio was one of our drivers ,so we benefited from his knowledgeable...More

Thank TandGAinSF
Heliana V, Responsabile relazioni con la clientela at Florence Connection, responded to this reviewResponded 2 weeks ago

Good Saturday, A few months ago you did a PERSONALIZED SHORE excursion around in Tuscany ...belatedly thanks a lot for your review and for appreciating our flexible tour. If any of your friends, family or colleagues are coming to Italy, we would be happy to...More

Reviewed 17 August 2018

We are repeat customers of Florence Connections and we were blessed to spend the day with Heliana again as both tour guide and driver on our independent private shore excursion from the Disney Magic. Our first visit was in 2013 from La Spezia on the...More

Thank princessminniemouse
Heliana V, Responsabile relazioni con la clientela at Florence Connection, responded to this reviewResponded 2 weeks ago

Good Saturday, This summer you did a PERSONALIZED SHORE excursion around in Tuscany ...belatedly thanks a lot for your review and for appreciating our flexible tour. If any of your friends, family or colleagues are coming to Italy, we would be happy to prepare for...More

Reviewed 15 August 2018

Can't say enough nice things about Heliana and our experience with her. We have taken the tour to Florence promoted by the cruise line and it is a long bus ride and a large group trying to hear the guide. This was a much nicer...More

1  Thank stevenhoward2
Heliana V, Responsabile relazioni con la clientela at Florence Connection, responded to this reviewResponded 2 weeks ago

Good Saturday Steve, A few months ago you did a PERSONALIZED SHORE excursion around in Tuscany ...belatedly thanks a lot for your review and for appreciating our flexible tour. If any of your friends, family or colleagues are coming to Italy, we would be happy...More

Reviewed 20 July 2018

We contacted the Florence Connection to book an 8 hour day trip to the Tuscan countryside. We also mentioned that we wanted to schedule a lunch and winetasting as part of our day. Sergio was our contact person. He was extremely helpful in the booking...More

1  Thank krenda00
Heliana V, Responsabile relazioni con la clientela at Florence Connection, responded to this reviewResponded 2 weeks ago

Good Saturday, A few months ago you did a PERSONALIZED tour around in Tuscany ...belatedly thanks a lot for your review and for appreciating our flexible tour. If any of your friends, family or colleagues are coming to Italy, we would be happy to prepare...More

Reviewed 17 July 2018 via mobile

We had a wonderful tour in Pisa and Florence with the lovely Heliana earlier this month. What a very sweet lady!!! Beautiful scenic drive to Pisa and Florence. Heliana’s an excellent driver and communicator (perfect English!). She also has an excellent culinary taste. Treated us...More

Thank OnlyRina
Heliana V, Driver & TourGuide at Florence Connection, responded to this reviewResponded 20 July 2018

Thank you so much for such beautiful words! You are welcome any time!

Reviewed 12 July 2018

WE found this tour going to both Pisa and Florence. They got us tickets to go see David. We stopped just long enough in Pisa for us to see what we wanted and then on to Florence. They provided a great guide, and a wonderful...More

Thank wooddog66
Heliana V, Responsabile relazioni con la clientela at Florence Connection, responded to this reviewResponded 2 weeks ago

Good Saturday, In summer 2018 you did a PERSONALIZED SHORE excursion around in Tuscany ...belatedly thanks a lot for your review and for appreciating our flexible tour. If any of your friends, family or colleagues are coming to Italy, we would be happy to prepare...More

View more reviews
Nearby
Santo Spirito / San Frediano
A warm evening with a cocktail in your hand and great
company is the ideal way to experience Piazza Santo
Spirito; the area is busiest at sunset for happy hour.
Visitors cannot hide their astonishment sitting on the
staircase under the Basilica of Santo Spirito, and
they cannot help but stare at the architectural
masterpieces like Bianca Cappello House, Fontana dello
Sprone and San Frediano in Cestello and Santa Maria
...More
Nearby HotelsSee all 414 hotels in Florence
Palazzo Guicciardini
192 reviews
.06 km away
Palazzo Mannaioni Suites
129 reviews
.07 km away
Palazzo Magnani Feroni
1,097 reviews
.13 km away
Hotel Bretagna
1,153 reviews
.25 km away
Nearby RestaurantsSee all 3,012 restaurants in Florence
Gelateria La Carraia
2,883 reviews
.13 km away
Cuculia - Ristorante Libreria
843 reviews
.13 km away
The Cut Steakhouse
54 reviews
.10 km away
Pizzeria Riva d'Arno
634 reviews
.15 km away
Nearby AttractionsSee all 1,618 attractions in Florence
Archea Brewery
185 reviews
.22 km away
Basilica di Santo Spirito
298 reviews
.18 km away
Piazza Santo Spirito
501 reviews
.19 km away
Ponte Santa Trinita
81 reviews
.22 km away
Questions & Answers
Ask a question
TrailBlazer782656
1 July 2018|
Answer
Response from Heliana V | Property representative |
Hello, Just a quick note to apologize for not picking up your request. maybe next time
0
Votes
Google Translation
TrailBlazer782656
1 July 2018|
Answer
Response from Heliana V | Property representative |
Ciao, can you please contact us thru our website on florenceconnection Thank you very much
0
Votes
Google Translation
mikechap1
28 June 2018|
Answer
Response from Heliana V | Property representative |
Hello, Just a quick note to apologize for not picking up your request. maybe next time
0
Votes
Google Translation