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Albatravel Florence Day Tours

#377 of 750 Tours in Florence
Florence, Italy
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About Albatravel Florence Day Tours
Albatravel was born as an Online Tour Operator and quickly became an incoming tour operator with the opening of the Florence Branch. A professional staff will follow your ideas , projects and new tours with creativity, flexibility and competitive rates. Our Sightseeing tours from Florence are:- Exclusive The Leaning Tower in Pisa- Smart Pisa- Pisa & Lucca tour-Siena, San Gimignano & Chianti tour with Monteriggioni-Exclusive enogastronomical Siena, The Brunello, The Noble & the Pienza Pecorino- Exclusive Enogastronomical Tasting Country & Chianti tour- 5 Terre tour-My Florence tour (Academy, walking tour in centre of Florence and Ufizi tour)-Michelangelo's David Tour-Florence Walking tour with Uffizi Gallery-Uffizi Gallery tour-Cooking Class with Lunch-Market & Cooking Class in Florence-Pasta Cooking Lesson-Pizza & Handmade Ice Cream-Puccini Opera Festival In other: - Tours Guaranteed in 5 languages (English, Spanish, French, German, Italian) and with minimum 2 pax - The Florence tours are olso in Russian and Portougais. Full day excursions with personalized programs to main cities from Livorno and Genova harbor. Last but not at least, Albatravel FLORENCE is the Official Tour Operator for the organization of Sport Events in Florence such as Florence Marathon, Gymnastic Artistic Italian Championship, Waterpolo World League, American Football International League, and coming soon the Cycling Worldwide Championship and … Tour De France !
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Lisa R wrote a review Jul 2021
Georgetown, Texas2 contributions
Do not use Alba Travel in Florence. They are horrible. They did not show up for our tour. The phone number they provide is NOT answered. When they do not provide service they will not refund your money. Absolutely the worst company. Our other tour companies were great.
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Karen P wrote a review Jul 2021
5 contributions
I’ve never experienced anything like this!!!! We arrived at the train station at 7am and waited a while, when we saw no one was around to assist with our tickets, we proceeded to go inside the Casa Italo, the person at the desk was so rude and practically pointed his finger for us to get out. He told us that the information on the website was incorrect and that he couldn’t help us. We walked around that train station asking around and every staff member at the station had no Idea what i was taking about it or about the tour I had purchased. I also called the number given on the email sent to you, this an answering machine with a lady speaking in Italian, had no ideas what the answering machine said. Called several times and the same machine answered. At the end we ended up purchasing new train tickets to Venice and of course lost ALL the privileges from the tickets I had already purchased from the website. No one has contacted us about this!!!
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Toshika Jain wrote a review Jul 2021
Munich, Germany11 contributions2 helpful votes
Its a Scam. DO NOT BOOK. I waited for about an hour at the pickup location and no one ever showed up. Their phone number also does not work.
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Date of experience: June 2021
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AnaLorenza wrote a review Jun 2021
Philadelphia, Pennsylvania38 contributions25 helpful votes
We booked this trip and came all the way to Florence for this tour. We arrived early at the pick up location that the tour company listed and no one showed up. We waited for two hours and no one showed up. We called the company and they didn’t answer our calls, we messaged them and they ignored us. I spent hours on the phone with trip advisor/ viator and they did their best to help us. They gave us a refund and tried to get in contact with the tour company as well but they were also ignored. This company should be removed from the trip advisor platform. Our whole day and trip was ruined and we were unable to visit these places that we traveled so far to see because of them. After all this they didn’t even bother returning our calls to apologize or explain. Worst scam company ever.
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Date of experience: June 2021
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lauryn wrote a review May 2021
Portmarnock, Ireland2 contributions
The tour guide never showed up and we waited an hour and a half at the departure area for the tour guide to arrive. So we did not get to attend this tour
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