Il Motonoleggio

Il Motonoleggio, Catania: Address, Phone Number, Il Motonoleggio Reviews: 3/5

Il Motonoleggio
3
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Suggested duration
< 1 hour
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Tours and Tickets

The area
Address
Neighbourhood: Borgo-Sanzio
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
1,259 within 5 kms
Attractions
172 within 5 kms

3.0
32 reviews
Excellent
13
Very good
2
Average
1
Poor
1
Terrible
15

David
1 contribution
After they cancelled they didnt give money back! SCAM!
Jul 2021
These guys are terrible! DO NOT RENT WITH THEM

After they cancelled they didnt give money back! SCAM!

We rented a scooter with them online. When we arrived the owner didn't want to give us the scooter. He was shouting at us because according to him we didn't have the right drivers license. We had a B drivers license for longer then 3 years so we are allowed to drive the 125 cc scooter. He was claiming that in Italy this is not possible (which is possible we checked with the government website of Italy). We didn't get the scooter and he didn't give us our money back!!

After taking legal steps and putting a lot of time and effort in it (after we got back from holiday) we got our money back..
Written 11 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

slyster8
1 contribution
Terrible service and sky high charges - AVOID!!!!
Oct 2020
Absolutely terrible. They take forever to respond to bookings and don't respond at all to emails. The Kawasaki provided was extremely old and not in good condition. The bike fell over at extremely low speed in the rain, causing damage to the turn signals. The company charged me €1000 for repairs for a bike that is not even worth that much to begin with. Avoid these guys at all costs.
Written 27 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David G
4 contributions
bad experience
Aug 2020
UNFRIENDLY you will wait to get the deposit back forever, high fees for everything extra not what you want
Written 3 November 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

George H
8 contributions
Rip off company - DO NOT USE
Sep 2018 • Couples
This company is poorly run, dishonest, unsafe, and will do anything to squeeze money out of you.

I rented a motorbike with them in September for 5 days driving round the East coast of sicily. It was a Suzuki V Stream 650. As soon as the bike arrived i could see it wasnt in great quality, it had various cracks on the frame that were noted. having emailed to check the quality of the helmet i was disappointed to be handed a cheap, open face, poorly looked after scooter helmet.

As soon as i started up the bike it sounded terrible. At one point during the trip the brakes failed. We creaked our way round not wanting to jeopardise our limited days holiday by swapping bikes.

when we returned the bikes i filled up the fuel tank so the gauge matched the level which id received it. the guy returning the bike said it was a faulty gauge. then he said there was a scratch on the prehistoric helmet. ofcourse there were scratches on it, it was holder than sicily itself.

a few days later i had more than €54 taken off my credit card.
€25 for the prehistoric helmet, €29 for non existent fuel.
when i asked them to prove these costs they didnt reply. they just took my money.

it was clear when i delivered the bike back that they were looking for a scam. looking for ways to make money on the side. the bike was in terrible condition and they are crooks.

AVOID
.
Written 12 October 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Claudia F
Badhoevedorp, The Netherlands44 contributions
Very Bad Company!
Nov 2017 • Couples
After returning the scooter that was in very bad condition you will be scammed by the owner Vincenzo! Do not trust this guy!

All scooters and engines are in poor condition and are not well maintained.

There are plenty of good scooter and motorbike companies in the area, which are not listed on the internet.

DO NOT GO TO THIS COMPANY!

Written 19 January 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

iDon1
Düsseldorf, Germany1 contribution
please go elsewhere
Aug 2016 • Couples
the vehicles are in a very bad condition. They want you to pay MORE for a better category, if the selected vehicle is not available. At return they try to rip you off because you are either too early or too late. They are not nice people and also my friend who is born and raised in that area couldn't deal with them.
Written 3 November 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

massimopalladino
Amsterdam, The Netherlands1 contribution
Friendly and helpful people
Jun 2016 • Couples
The service is professional. They take care of everything. The only tip is to present yourself not as a rich tourist but as a simple person. Indeed modesty is certainly appreciated, as it should be.
Written 13 August 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Janet P
Hamburg, Germany3 contributions
As it should be
Jul 2016 • Couples
Rented a scooter and a car. Everything worked without any problems, the car was brand new and the service was nice. The owner is speaking English, which made everything easier. Would definitely book our vehicle here again next time!
Written 18 July 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Robert L
Stuttgart, Germany3 contributions
Il MotoNoleggio made my trip unique!
Jul 2015 • Solo
Hi there,
I was now my 2nd time in Catania and the 2nd time i rented a motorbike at Ilmotonoleggio. I cannot understand the complaints here. Really not.

Ok, the mother of the owner is not very polite and speaks no english. But somehow she still likes her customers, and the owner speaks excellent english. With him you have to do the paperwork anyways.

My Scooter (250cc) in 2014 was in a used shape, but what do you expect at an Sicilian Bike rental ? And be honest - who takes really care of rental bike?

This year I got a Honda Transalp, 600cc. 75.000 km, of course heavily used - but it worked nicely. From my point of view, good business habits and fair prices. 5 stars.

P.S.: Do the ETNA Road with the transalp, guys! A M A Z I N G.
Written 27 July 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tmedvedeva
St. Petersburg, Russia84 contributions
We are going to petition the court
Jul 2015 • Couples
We tried to rent a scooter on July 4, 2015 at your office in Catania. We paid 64 euro by credit card for 2 days. But scooter was badly damaged, and we gave up its rent. The man from Motonoleggio told us that the money was sent back to my card.
But the money was not returned. So we are going to petition the court.
Beware of this service!!!
Written 15 July 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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