Golden Palace Spa

Golden Palace Spa, Turin: Address, Phone Number, Golden Palace Spa Reviews: 3/5

Golden Palace Spa
3

Tours and Tickets

The area
Address
Neighbourhood: Centro
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
3,531 within 5 kms
Attractions
414 within 5 kms

3.0
234 reviews
Excellent
50
Very good
50
Average
44
Poor
43
Terrible
47

Gedefims
Skanderborg, Denmark55 contributions
25 Euro for using pool
Aug 2019 • Family
I planned visiting this hotel on a trip to Italy, we decided om this hotel due to the presence og the pool. Er where quite dissapointed to learn that they charged 25 Euro PR person to acces the pool and our daughter who is 13 are not allowed. The files are that 10-12 may access, 13-14 may not an 15 and above may 🥺. Strange rules??

The hotel is nothing special, we cannot recommend it.
Written 4 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bastien M
1 contribution
Dishonest, terrible service
Sep 2018 • Couples
I booked a day spa in September. Unfortunately my wife went to the hospital and gave birth to our daughter. I tried to call 4 times the spa to inform them that we had to cancel the booking, it was impossible to reach anybody (ringing, nobody was responding).

2 months later I discovered that Golden Spa get paid using my Smartbox (value 29 Euros). I called them, they didn't want to do anything, claiming that I had to cancel 24h before (as everyone knows the birth of a baby is predictable!). They took me 29 Euros without my consent, I did not sign any document, I did not approve any general terms and conditions but my smartbox has been used! They will say that in their rules I had to cancel 24h before, nobody informed me about that when I booked on the phone.

Please never visit Golden Spa, it's the opposite from being relax
Written 30 November 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dxserge
Boulaide, Luxembourg38 contributions
Breakfast included...yes but....
Jan 2018 • Business
Impossible to have a clean table to enjoy the "included" breakfast. The hostess does not even apologize for deplorable service of this wannabe Palace.
If you want to enjoy the italian nonchalance, just go otherwise you will fine better places to stay in Turin. The Golden Palace is for sure an overrated choice.
Written 24 January 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Katka_SD
Warsaw, Poland30 contributions
business place with good location
Oct 2016 • Business
a lot of business visitors and some elements typical for "company cantine" not a hotel. internal company party was organized during my stay ... rather not relaxing after long day.
Written 18 December 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Olya_Iv
16 contributions
Not for a business trip
One complain: staff is too slow and they are not capable of resolving any of your problems. I kept asking for an iron for six hours and explaining to them that I have a presentation to deliver tomorrow. They kept saying that the iron is used by another customer. This kind of situation never happened to me before.
At breakfast they serve you really slow.
It's a nice hotel if you're not on a business trip and need your problems to be resolved quickly.
Written 9 June 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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