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Review Highlights
Great Ride

My wife and I had a great ride from Rome to Florence and return. The train and seats were very... read more

Reviewed 26 June 2018
Michael F
Moreton Island, Australia
Comfortable and On Time

Started with buying their tickets from their office in Chicago was easy and wasn't much waiting... read more

Reviewed 9 May 2018
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Traveller Overview
  • Excellent19%
  • Very good20%
  • Average14%
  • Poor11%
  • Terrible36%
Travellers talk about
“fast train”(2 reviews)
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Rome, Italy
+39 06 9480 4274
Reviews (429)
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1 - 10 of 46 reviews
Reviewed 4 weeks ago via mobile

Today I traveled with this glorious italian railway company. As others thousands times the air conditioner didn’t work. I had to clean my place because it was very very dirty (food, tissues over all), even if I took the train to the first railway station....More

Thank frankieeffe
Reviewed 2 July 2018 via mobile

Train ride was great fast and convenient way to move around. Following train info at terminal could be a challenge at times. I bought tickets at terminal and was easy and cheaper than on line.

Thank Edwin H
Reviewed 29 June 2018 via mobile

Avoid at all costs. Train Italia is awful. Train was delayed in departing and delayed in transit due to mechanical issues. Italian engineering. Not impressive. Communication even worse. Staff gave no details of issue or outlook for delay. Fiat-ish. Wasted entire day of vacation in...More

Thank J M
Reviewed 26 June 2018

My wife and I had a great ride from Rome to Florence and return. The train and seats were very clean and the staff attentive. Best of all it was a quick trip but unlike a plane you get to see the countryside and villages...More

Thank Michael F
Reviewed 14 May 2018 via mobile

The person checking the tickets made my wife and I pay for another pair of tickets because his tablet wouldn’t scan ours properly. I would expect that they would just eat the cost when their equipment/service is screwed up but instead they decide to dump...More

Thank Johnny C
Reviewed 9 May 2018

Started with buying their tickets from their office in Chicago was easy and wasn't much waiting time over the phone. We had their business class tickets from Rome to Milan, it's a single direct trip a little over three hours. Seats in business class are...More

Thank 2016ZHB
Reviewed 9 December 2017

I caught this fast train in from Florence, and it was much better than the regional trains in Italy.

Thank CodyMav
Reviewed 8 November 2017

Travelling by train in Italy is absolutely wonderful and travelling Treni Eurostar Italia is incredibly amazing. The Italians know how to do trains! You can go virtually anywhere in Italy by train. Eurostar is the icing on the cake! We wouldn't do it any other...More

Thank Dimitris L
Reviewed 20 October 2017 via mobile

My husband and I took the train from Venice to Florence. It was so easy to book online, suggest you do, because they sell out. Trip was so convenient and fast you wouldn't know you were traveling so fast. It's clean and nice. We also...More

2  Thank Trisha B
Reviewed 14 October 2017

Trains were always on time. When it states the train leaves at 11:13 am, then it leaves at 11:13 am. Fast and easy way to get around Italy.

Thank 9marnie
View more reviews
Old school vibe from the very beginning is the only
way to describe the Esquilino neighbourhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighbourhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
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Questions & Answers
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Kathleen N
23 May 2017|
AnswerShow all 2 answers
Response from MaxBerardi | Reviewed this property |
Yes go to trenitalia and u will find out all possible solution and timing of trains
30 September 2016|
AnswerShow all 2 answers
Response from Francuzza | Reviewed this property |
That's right. So expect that when you travel. I have yet to hve a late train...although they often change the platforms if you are not paying attention!