Santiago Bernabeu Stadium

Santiago Bernabeu Stadium, Madrid: Hours, Address, Santiago Bernabeu Stadium Reviews: 4.5/5

Santiago Bernabeu Stadium
4.5
10:00 - 19:00
Monday
10:00 - 19:00
Tuesday
10:00 - 19:00
Wednesday
10:00 - 19:00
Thursday
10:00 - 19:00
Friday
10:00 - 19:00
Saturday
10:00 - 19:00
Sunday
10:30 - 18:30
About
Suggested duration
2-3 hours
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Tours & experiences
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Top ways to experience Santiago Bernabeu Stadium
The area
Address
Neighbourhood: Chamartín
How to get there
  • Santiago Bernabéu • 3 min walk
  • Cuzco • 8 min walk
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
8,676 within 5 kms
Attractions
767 within 5 kms
Popular mentions

4.5
22,643 reviews
Excellent
15,375
Very good
5,357
Average
1,283
Poor
286
Terrible
342

Robert k
2 contributions
Not worth the visit during construction.
Aug 2021
The stadium is fully under renovation and it's not possible to visit all the areas. The outside view is totally unvisible because of the construction work. And the inner areas are also very limited. I remember coming here 10 years ago and it was a totally different experience hope they renew it soon. Please don't visit when it's under construction.
Written 10 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Romy
143 contributions
Not worth it during renovations
Awful experience. We understand that there are some adjustments due to the renovations, but you barely get to see anything. No audiotour / tour guides / information in english available & pretty unfriendly staff. We recommend waiting until the renovations are over - perhaps the tour will be more exciting then….

September 2021
Included: museum/trophy room, glimpse inside the stadium from second tier
Not included: dressing toom, press room, pitch view
Written 8 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Auke S
Maastricht, The Netherlands75 contributions
Don’t go during the construction
Sep 2021 • Friends
Dont go. Due to the construction you can see absolutely zero. Only the museum and they still charge you 15€ p.p. On the website they said some areas might not be available. Well that’s an understatement.
Written 7 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PipisDani14
Lyon, France548 contributions
Worst experience ever, a swindle to the visitors!! DON’T VISIT WHILE UNDER CONSTRUCTION
Sep 2021 • Couples
Worst experience ever, they charge 20€ per person and this is an extremely reduced visit where you can see some cups and trophies and lots of TVs, the visit could last 10’ maximum if you read all the descriptions. You can have a seat to see a stadium under construction but 20€ per person is not worthy!

It has nothing but negative remarks: dirty / under construction and in consequence, lots of restrictions while visiting the stadium / ceilings were drowning / lack of signage / bad organization / lack of consideration to visitors as they don’t mention what you’ll see and what you’ll miss.

NOT WORTHY AND NOT RECOMMENDED!!
Written 1 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

daniel r
15 contributions
Sadly the stadium is full in Renovation, you don't get to see much except the museum,
Jan 2021
Awesome stadium! Located near the city center is easily reachable with a lot of metro lines and buses 🚌. Unfortunately I was there during works of restoration but that didn’t let me down. I booked a stadium tour for about 15€ per person and it was more than fantastic. Everything was perfectly displayed and really immersive. The club’s store is gigantic and full of gadgets
Written 26 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bob V
Ghent, Belgium2 contributions
NOT good !!!!
Aug 2021 • Family
It was NOT a good experiance ! Due to the renovation work the tour was not a tour at all… they even charge 15 euro for that ???!!!
Written 18 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

D G
Amman, Jordan82 contributions
Stadium under renovation still tours are ongoing- really bad !
Jul 2021
No one mentioned to us that stadium is under renovation when we bought tickets. This is really bad as people come from around the world and stadium and tour authorities need to be honest with the tourists. The stands were dirty and all we could see was construction machines.

Only saving grace was the museum in the stadium, which can be still visited.
Written 26 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mark A
London128 contributions
Disappointing
Jul 2021
The stadium is being completely renovated at the moment and is a building site. We went on a tour and All you can see is the work on the stadium and pitch and the museum, which is “just” all the trophies they have won, but not particularly exciting. We went round the Athletico ground the next day which was really good and interesting….
Written 24 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bogdan R
Ostend, Belgium48 contributions
Communication low and some too high expectations from the Club of the Century.
Jun 2021 • Couples
The stadium is in renovation, as you can see already. That is not an problem, but what they offer you for that ticket is a complete rip off.
First, ticket buying. According to the lady at the casa, buying them online, would save me 3€ per ticket. I ended up doing the booking online with the same price. Dont know what i did wrong but was not 3€ cheaper.
Then for the 18€ you get to make a picture with a trophy you cant touch. You get a qr code to find your picture. Then you go in a short museum room with a lot of TVs with their history and trophies. You get as well a door with acces to the panoramic view of the… site where people are working there to renovate on the pitch. No lockers room! Pretty sad, more because was not communicated at the casa.
At the end of the museum, you will have to turn around to exit the same door you entered as there is no way around. There is only a toilet in the end with no towels to dry your hands. Museum is pretty nice and decent. No audio experience. Only the big amount of trophies, make the experience longer. There is no guidance, only some security looking at you like you are trying to steal a champions league trophy.
Passing by the lady with pictures, we saw that for other people was also available to have a picture with a virtual player. They were nice enough to let us do a new set of pictures, but was dissapointing to see that we could have missed that one due to misscommunication.
At the end of the tour, you end up in the store. In the store there was a lady saying that if we became a club member we get reduction to the tour, too bad the tour was already done. Also, it is a place to print out your pictures done at the price of 12€ per picture. We heard accidentally from the staff there that if we wouldnt print them out, we wouldnt find them anymore via qr code. This was dissapointing as we would probably missed them due to misscommunication.

The conclusion is that for a club so big as this, i was expecting much more. I was less than 20mins in the museum. I think we spent more time in the shop, than in the museum. I mean, i know they are in renovation, but they have so many possibilities. I was at other stadiums, where they have less than 5% of Real’s football achievements, with activities for 2-3 hours plus personal guide for the same price. I recommend staff to reevaluate this tour to develop a more entertaining interaction or to reduce the price of the tickets. Fix the communication and explain better the people what to expect for their hard worked money.
Written 22 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emily A
Madrid, Spain268 contributions
Go, if you can
Aug 2020
I happen to like Real Madrid, so I found the museum interesting, a behind the scenes look at this giant stadium. I have not seen a match here, but I can vouch for the museum and visit. You see what it feels like to have a nose bleed seat at the top, then go down to the actual museum where old memorabilia gleams at you, along with footballs, trophies, and stories of players, not to mention the history of the club. Youll also see the locker room, stand on the pitch, and the walk in the press room.
Take the metro out there but enjoy shopping nearby at Nuevos Ministerios. Currently being renovated but hopefully quickly all will be done.
Written 14 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Santiago Bernabeu Stadium

Santiago Bernabeu Stadium is open:
  • Sun - Sun 10:30 - 18:30
  • Mon - Sat 10:00 - 19:00
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Santiago Bernabeu Stadium tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 32 Santiago Bernabeu Stadium tours on Tripadvisor



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