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Accessible Madrid_Mobility Scooters Tours & Rentals

Accessible Madrid_Mobility Scooters Tours & Rentals
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About
“Accessible Madrid was founded in 2013 and now is a leading company in Spain offering accessible services and products for travelers with disability or limited mobility. We operate accessible tours across Spain. We design custom accessible holidays...more
Contact
Calle del Alcalde Sainz de Baranda 16 | (27 Bikes store), 28009 Madrid, Spain
Website
+34 915 70 16 82
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Reviews (165)
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1 - 10 of 65 reviews
Reviewed 2 weeks ago

We contacted Arturo of Accessible Madrid to tour Seville, Madrid and Toledo. My husband who has recent challenges with long and inclined walks had a great time with the entire family touring. The family including myself found the tours with Sara (in Seville) and Arturo...More

Date of experience: November 2018
Thank BYAHERAFILIPINA
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 2 weeks ago

Dear Edita, Thanks for sharing your experience. It was a pleasure to meet you and your lovely family. I am really happy that you enjoyed your holidays in Spain visiting Seville, Madrid and Toledo. I am glad to know that we could help your husband's...More

Reviewed 28 October 2018 via mobile

Everything was just perfect. The scooter was delivered on time and was exactly what I ordered. Their communication was excellent and the service was stress free.

Date of experience: October 2018
Thank Ronald K
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 29 October 2018

Dear Ronald, Thanks for your comments and for sharing your experience. I am glad that you are happy with the scooter and the service provided by Accessible Madrid. Looking forward to seeing you back in Madrid soon. Kind regards,

Reviewed 19 October 2018 via mobile

I had damaged the ligaments in my ankle shortly before visiting Madrid and had been given crutches. When we arrived in Madrid we realised we would not be able to do any of our plans with me on crutches so we decided to hire a...More

Date of experience: October 2018
Thank Jennifer I
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 20 October 2018

Dear Jennifer, I am happy to know that you are happy with the service provided by Accessible Madrid and that the wheelchair was helpful for you to move around while visiting the city. I hope your ankle gets better very soon. Thanks for trusting our...More

Reviewed 10 October 2018

We had a half day family tour guided by Arturo. We were a group of 5, two with limited mobility who needed the wheelchairs provided. All aspects of the trip were superb. The booking process was friendly and efficient; Arturo’s historical knowledge and enthusiasm for...More

Date of experience: October 2018
Thank Helen C
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 15 October 2018

Dear Helen, Thanks for taking the time to write this review and also thanks for sharing your experience. I am happy to know that you had a great time in Madrid with your Majestic Madrid accessible tour and that you enjoyed the city and the...More

Reviewed 4 October 2018

I booked the most simple mechanic wheelchair online, picked it up and dropped it back myself The wheelchair was in great condition and helped my father to see much more of the city than he would be able otherwise.More

Date of experience: October 2018
Thank T4529GX
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 5 October 2018

Dear client, Thanks for taking the time to share your experience and for reviewing our service. I am happy to know that the wheelchair you rented was helpful for your father and that you enjoyed your time in the city. Looking forward to seeing you...More

Reviewed 20 September 2018 via mobile

I would like to highly recommend Arturo and his staff, for their assistance, punctuality and excellent support. I have rented their foldable scooter 3 times and it was always as promised and made my trip a success. Muchas Gracias y Adios !

Date of experience: September 2018
Thank AMNON K
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 21 September 2018

Dear Amnon, Thanks for your writing this review about our service. I am glad that your trip was sucessful and that you are happy with ther service provided. Hope to see you back in Madrid soon. Kind regards, Adios!

Reviewed 1 June 2018 via mobile

I booked the mobility scooter for my father who came to visit for a week, this was the second time we used this firm. Throughout the whole process they were very helpful, the scooter was excellent..we we able to take the scooter apart so it...More

Date of experience: April 2018
Thank Loveeachminute
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 2 June 2018

Dear client, Thanks for taking the time to write this review about the service provided by Accessible Madrid and for sharing the experience. I am glad to know that everything went fine and the scooter was helpful for your father to move around. I would...More

Reviewed 15 May 2018

I arranged a group travel to Madrid for 18 people and needed to take into account the limited mobility of one of my friends. Simply booked the scooter through the website. Got excellent and clear email communications back on delivery, pickup and deposit refund. I...More

Date of experience: May 2018
Thank Luc v
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 16 May 2018

Dear Luc, Thanks for your comments about the service provided by our company. I hope you bring home very good memories of this trip to Madrid. I am happy to know that you are satisfied with the service provided and that you found easy and...More

Reviewed 23 April 2018 via mobile

I recently visited Madrid and Toledo, Spain with Accessible Madrid and they made my travels fun and easy. From the time that I arrived at the Madrid airport to my departure, they helped me every step of the way. I absolutely loved my trip with...More

Date of experience: April 2018
Thank CoryTravels
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 24 April 2018

Dear Cory, Thanks for taking the time to write this review. I am happy to know that all the services provided by Accessible Madrid made your stay much easier and comfortable and also that you loved your stay. Thanks for your recommendation to other PRM...More

Reviewed 14 April 2018

Great service delivers to the hotel and picked up. Great little scooter made me independent in Madrid

Date of experience: March 2018
Thank carolinewbarr
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 15 April 2018

Dear Caroline, Thanks for reviewing and for trusting our services. I am happy to know that the scooter made you independent while visiting Madrid. Looking forward to seeing you back in Madrid soon. Kind regards, Arturo Garrido

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