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I went on a 14 day tour titled The Wonders of Spain and Morocco, arranged through Indus tours. The Spain portion of the tour was done by Trapsatur Tours. Our guide was from Cuba. Her English was so poor, it was difficult to understand her....More
Disoraganise staff, not recommended, get another tour agent or company that will be worth what your paying for.. we have a negative experience with this tour company around Andalusia. From score of 10 being the highest, i will rate them 1.
Trapsatur was administratively incompetent. After failure to pick us up at hotel & 2 calls to its emergency phone on starting day, we were instructed to take a taxi. That & other issues caused 1 1/2 hour delay in tour start. In view of that...More
Lovely cities visited during this 5 day tour. Basically, we were taken to each city by the travel agency (Trapsatur) on a nice bus equipped with wifi; and then, the guide mentioned the most important “attractions” we had to see....and we had to walk around...More
We did two tours with trapsatur and both were very good. The first I booked before we traveled to Spain and the second we did on site. Both were in English and Spanish, coaches were comfortable, there were breaks for snacks and rest as needed....More
It was a combination of three different trips. It was very nice. The guide was very professional! Only the visit to Toledo of half day is too short, if you want to see Toledo completely you will need a whole day. The guide did her...More
We booked the tour online the day before. Process was easy and accurate.
Check-in was an area for improvement (hence 4 vs. 5 stars). The office is small for the number of tours and guests going out at 9 AM. It’s somewhat chaotic. The two...More
First up the El Escorial and Valley of Fallen are both spectacular structures and places to visit as half day trip from Madrid.
Second - it's a typical large clean tourist bus.
Third - we booked an "english" tour- as has significant number of the...More
We enjoyed a six day tour with the company. A small group. Wonderful accommodation, great sightseeing with a very capable driver / tour guide Francisco. He went out of his way to add that little extra every day including evening entertainment options. Highly recommended to...More
Hi, We did full day and 1/2 day tours not a week's tour so I cannot comment on those. The tours we did , did have English speaking guides and were great. Apparently Trapsatour are a well respected Tour company in Spain - as... More
Hi, We did full day and 1/2 day tours not a week's tour so I cannot comment on those. The tours we did , did have English speaking guides and were great. Apparently Trapsatour are a well respected Tour company in Spain - as told to me before I booked through my Hotel before arriving there and we were very impressed with them.
They collected us from the Hotel and dropped us off very close to our hotel, were very punctual and welcoming.