Transunion
00:00 - 23:59
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Sunday
00:00 - 23:59
About
More than 50 years of experience speak for Transunion’s expertise and professionalism in the occasional transport industry. Our aim is, and will always be, to offer personal, tailored services combined with cutting-edge technology. We strive to provide an excellent service to our customers. We provide an excellent customer-oriented service, pay attention to every small detail and travel all over the island while meeting the highest quality standards.
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  • Gemma N
    1 contribution
    1.0 of 5 bubbles
    Please look elsewhere
    I wish there was a rating lower than terrible. Got on the bus and waited over an hour a number of other passengers. There was no structure to who boarded. Every single person that got on was staying in a different hotel! The driver didn’t communicate at all. Only to shrug to say he didn’t know when he would be leaving! I was staying a 25 minute drive away and the whole thing took close to three hours. Would never recommend!
    Visited July 2023
    Travelled as a couple
    Written 29 July 2023
  • SharonBLondon
    London, United Kingdom112 contributions
    3.0 of 5 bubbles
    Mixed feelings…
    Mixed feelings… on our outbound journey from Palma to our hotel in Sa Coma we had an hours wait and the most awful coach! Broken seats, no leg or luggage room, no air… it was the worst transfer I’ve ever had! Yet on the way back we had a new coach, comfy, spacious and cool. Maybe they simply need to ensure all of their fleet are up to scratch?!
    Visited July 2023
    Travelled with family
    Written 1 August 2023
  • Cambridge Girl
    Cambridge, United Kingdom3 contributions
    1.0 of 5 bubbles
    Never again!
    If you want to get to your hotel quickly, do not use this company. You have to wait literally hours at the airport until the coach is full until it leaves and our driver was extremely unhelpful when I asked when it might leave. For our pick up, we were outside our hotel 15minutes early and the coach never arrived. After waiting over an hour and our flight time getting closer, our hotel rang the emergency number and they tried telling reception, we must have not seen our coach arrive - absolute rubbish! We ended up getting a taxi and when we went to their desk in the arrivals at the airport to complain, a lady abruptly told me to bring it up with Thomas Cook. I would never use this company again.
    Visited August 2023
    Written 17 August 2023
  • David E
    1 contribution
    1.0 of 5 bubbles
    Worst company and staff I've ever dealt with avoid
    Arrived in Mallorca 3 hours late due to delayed flight. Went to the desk gave our name and booking . Was told to sit and wait. 10 minutes later they shut the kiosk and left . Told us they had booked us 2 taxis that never showed up . Outside there kiosk was full of customers who were just ignored and left at the airport . Staff were rude and ignorant . In the end had to find our own transfers . Arrived 7 hours late at the apartment.(3hrs flight and 4hrs transfer.
    Visited August 2023
    Travelled with family
    Written 29 August 2023
  • Shantele72
    Chester, United Kingdom772 contributions
    1.0 of 5 bubbles
    Horrendous customer service and lengthy wait times
    We booked the transfer as part of our holiday through on the beach. We waited an hour for them to call us through to the coach, then sat there for another half an hour. We asked the driver when we were leaving and he couldn’t give us an indication. Surly reception staff completely unhelpful. No information/communication. Driver seemed to have no idea either (we had to tell him which hotel we were heading to). Ended up taking our bags off and getting a taxi which actually wasn’t so expensive - 77 euros compared to the £50 we spent on the transfer. We were at our hotel within 50 mins compared to the 2.5hrs we were told the transfer would take. Would not recommend!!!!
    Visited May 2024
    Travelled with friends
    Written 1 June 2024
  • George B
    42 contributions
    2.0 of 5 bubbles
    Just get a taxi….
    Transunion, a travel company based in Mallorca aimed to transport tourists across the island to and from hotels. As this is their whole company they are seemingly useless at achieving this. Arriving at Palma De Mallorca we were informed of our hour long transfer bus pick up location, three hours later we were still sat on that very bus having seemingly dropped someone off at every street in the Balearics. The drivers grunted each hotel name leaving the coach of confused tourists wondering when on earth they would reach the destination and where they even where. On the way back we were picked up on the side of a main road at 2am, 45 minutes after our told departure time by a driver I can only describe as the Mallorcan Lewis Hamilton meaning we did arrive with plenty of time to the airport. If I had to sum this up in a sentence, spend the extra 50 euros just book a taxi.
    Visited June 2024
    Travelled as a couple
    Written 9 June 2024
  • Sophie H
    4 contributions
    1.0 of 5 bubbles
    Not so good
    After leaving the airport it’s very hard to find your actual bus as there’s hundreds, that don’t go in order. On asking a driver for help he said “you’ll find it when the driver comes out”. Very sarcastic Spanish rude man. When we finally found it we waited approx 20 mins. The drive its self was fine, but the man driving was very scary. A 20 min journey seemed to take forever as all the stop / starting which is to be expected on a coach i would just pay extra and go private. It was comfy & air con was good though.
    Visited July 2024
    Travelled with friends
    Written 8 July 2024
  • Georgie R
    2 contributions
    2.0 of 5 bubbles
    Clean & tidy but very long waits!
    The buses themselves were fine, espcially the mini bus on the way out was very tidy and smart. However, the wait was ridiculous. On arrival, we ended up waiting 1.5 - 2 hours from when we landed to when we actually set off to the hotel. If I’d have known this was the case, I’d have just got a taxi as we were only 15/20 mins away from the hotel. The return bus was also late when picking up!
    Visited July 2024
    Travelled as a couple
    Written 11 July 2024
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2.0
2.0 of 5 bubbles187 reviews
Excellent
31
Very good
13
Average
15
Poor
17
Terrible
111

Georgie R
2 contributions
2.0 of 5 bubbles
Jul 2024 • Couples
The buses themselves were fine, espcially the mini bus on the way out was very tidy and smart. However, the wait was ridiculous. On arrival, we ended up waiting 1.5 - 2 hours from when we landed to when we actually set off to the hotel. If I’d have known this was the case, I’d have just got a taxi as we were only 15/20 mins away from the hotel. The return bus was also late when picking up!
Written 11 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sophie H
4 contributions
1.0 of 5 bubbles
Jul 2024 • Friends
After leaving the airport it’s very hard to find your actual bus as there’s hundreds, that don’t go in order. On asking a driver for help he said “you’ll find it when the driver comes out”. Very sarcastic Spanish rude man. When we finally found it we waited approx 20 mins. The drive its self was fine, but the man driving was very scary. A 20 min journey seemed to take forever as all the stop / starting which is to be expected on a coach i would just pay extra and go private. It was comfy & air con was good though.
Written 9 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rob
5 contributions
1.0 of 5 bubbles
Jun 2024 • Couples
Had a job finding them , there was a mile long cue when wede picked up our bags 11pm at night, so we got a taxi instead, they didn't pick up at our hotel ,had to get a taxi.
Written 7 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

George B
42 contributions
2.0 of 5 bubbles
Jun 2024 • Couples
Transunion, a travel company based in Mallorca aimed to transport tourists across the island to and from hotels. As this is their whole company they are seemingly useless at achieving this. Arriving at Palma De Mallorca we were informed of our hour long transfer bus pick up location, three hours later we were still sat on that very bus having seemingly dropped someone off at every street in the Balearics. The drivers grunted each hotel name leaving the coach of confused tourists wondering when on earth they would reach the destination and where they even where. On the way back we were picked up on the side of a main road at 2am, 45 minutes after our told departure time by a driver I can only describe as the Mallorcan Lewis Hamilton meaning we did arrive with plenty of time to the airport.
If I had to sum this up in a sentence, spend the extra 50 euros just book a taxi.
Written 9 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shantele72
Chester, UK772 contributions
1.0 of 5 bubbles
May 2024 • Friends
We booked the transfer as part of our holiday through on the beach. We waited an hour for them to call us through to the coach, then sat there for another half an hour. We asked the driver when we were leaving and he couldn’t give us an indication. Surly reception staff completely unhelpful. No information/communication. Driver seemed to have no idea either (we had to tell him which hotel we were heading to).

Ended up taking our bags off and getting a taxi which actually wasn’t so expensive - 77 euros compared to the £50 we spent on the transfer. We were at our hotel within 50 mins compared to the 2.5hrs we were told the transfer would take.

Would not recommend!!!!
Written 1 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Theresa Campbell
7 contributions
1.0 of 5 bubbles
May 2024 • Friends
Worst service ever waited over an hour after landed, reception staff terrible, need a course in customer service. Avoid Avoid Avoid!!!
Written 10 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Donna S
Liverpool, UK4 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
You get what you pay for. A taxi would have been 150 EUR approx. This was a fraction of that. The ONLY issue (which wasn't an issue) was the wait. They wait an hour from.the first passenger before setting off. We were well aware of this and were away within 40 minutes. The driver both ways was civil and courteous and was bang on time when we were going back to the airport
Written 22 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sam
London, UK1 contribution
1.0 of 5 bubbles
Apr 2024 • Family
Absolutely a disgrace left waiting on the coach before setting off. One of our bags got left on the coach and it was only returned 5 days into our holiday with our child's medication in it. Was promised everyday bit never arrived till day 5. Avoid using at all costs!
Written 20 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philip H
6 contributions
2.0 of 5 bubbles
Oct 2023 • Couples
Flight arrived on time waited 2 hours before we left the airport on the coach this is not good enough we would have got a taxi if we thought this was going to happen just because the resort is quite a distance you shouldn't be kept waiting for other holiday makers to turn up on other flights
Written 3 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Go14622806772
1 contribution
1.0 of 5 bubbles
Oct 2023 • Family
We lost our bag and jacket but never got any help from them every day they told us to call again and the last day they were very rude and told us to never call again!!

Very rude people with no respect for the people they transfer
Written 24 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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TRANSUNION: All You Need to Know BEFORE You Go (with Photos)

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