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Lyon Tourist Office

Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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Lyon City Card
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Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.
  • Excellent63%
  • Very good29%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 18:00
Suggested Duration: < 1 hour
Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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Reviews (514)
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1 - 10 of 195 reviews

Reviewed 2 weeks ago

Great on stop shop. Helpful staff, great deal on public transport. Great information accurate maps. A MUST.

Thank Paul G
Reviewed 2 weeks ago

The gentleman that helped me was very friendly and spoke English well, which was helpful. My only suggestion would be to put the signs for the office in better places.

Thank Cynhoff
Reviewed 4 weeks ago

We were given very good advice on how best to plan our visit. the Staff there were most helpful and could communicate in english.

Thank IDC1941
Reviewed 4 weeks ago via mobile

Why every city doesn't have some sort of City Card is a mystery to me: it's brilliant. It encourages tourists to explore (which leads to spending money), see museums, and take the Metro (which leads to spending even more money).

Thank Liz R
Reviewed 4 weeks ago

We just went quickly to the tourist information centre to pick up our City Pass cards that we'd ordered online, and weren't expecting all the information we got (go figure). Rachel was so informative and knowledgeable about all the different things we were interested in...More

Thank Caitlin M
Reviewed 4 weeks ago

this is a big office, well-staffed; the Citycard is good value, and portable wifi is worth having; there are free maps, lots of leaflets

Thank monsieurkevin
Reviewed 1 September 2017

We arrived in Lyon with no plan for a visit. I quick visit to the tourist office we left with a map a plan and knowledge of what to see and do. Very helpful.

Thank Andrew E
Reviewed 29 August 2017

The staff here were very helpful when asked about what to see and do in and around Lyon. Note that there are not a lot of day tours from Lyon, really only one to the Beaujolais wine area.

Thank jennybthomson
Reviewed 24 August 2017

Hi, If we book lyon city card online, do we must print out and bring the email receipt to the tour office, or can we just show the office the email on our phone/iPad to get and activate the cards without email print out (note...More

Thank freedom1_2008
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 26 August 2017

Hi Freedom , To pick up your Lyon City Card, you will just have to give your family name or the reservation number to one of our Lyon City Expert. You can also show the reservation e-mail on your phone or I Pad. Enjoy your...More

Reviewed 23 August 2017

and got quick answers. Beautiful surroundings, great service, if you want info n what to visit in Lyon, this is your place!

Thank Benoit N
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 25 August 2017

Hi Benoit, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

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Questions & Answers
18 March 2017|
AnswerShow all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
Google Translation
26 July 2016|
AnswerShow all 3 answers
Response from OnlyLyon_Tourisme | Property representative |
Hi Andrew! At the tourist office place Bellecour we will be glad to provide you for free our guide COLLECTOR in English to discover Lyon’s food at the time of your stay. Here are a few additionnal tips to enjoy our... More
Google Translation
Samantha D
I will be spending a day and aa half in Lyon and would like to know the best way to see the best Lyon has to offer. I am on my own and I am an avid photographer and a great lover of history. Can you tell me if it is easy to see most of the old and historical parts of Lyon or is it very scattered. I understand there is a hop on hop off bus but there is a long waiting time between each bus and stop. I will be in Lyon on the 26/27th of February so will also need to have an idea of what the of weather I can expect?? I understand that February in some parts of Europe is the coldest month. do I need to worry about snow?? All information you could provide me with to see the best of Lyon in the time frame I have would be greatly appreciated. Thanking you for your time and assistance. Kind regards Samantha from Australia
28 December 2015|
Response from OnlyLyon_Tourisme | Property representative |
Dear Madam, Thank you very much for your message and your interest in Lyon ! We will be delighted to help you organize your stay in Lyon, can you just copy your question to our email address info at lyon-france . com... More
Google Translation