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Lake Annecy Tourist Office

1 rue Jean Jaures, 74000, Annecy, France
+33 4 50 45 00 33
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Review Highlights
venice in france

I wanted to talk about a small city in france next to swiss border with the name of Annecy it is... read more

Reviewed 30 September 2017
mahdieh r
,
Tehran, Iran
Not much advice & not very friendly

I was underwhelmed with the atmosphere. They do not offer much actual advice just an unfriendly... read more

Reviewed 26 September 2017
Cynhoff
,
Brewster, New York
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Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“port of call” (2 reviews)
“arrived today” (2 reviews)
LOCATION
1 rue Jean Jaures, 74000, Annecy, France
CONTACT
Website
+33 4 50 45 00 33
Write a ReviewReviews (553)
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1 - 10 of 143 reviews

Reviewed 30 September 2017

I wanted to talk about a small city in france next to swiss border with the name of Annecy it is like a miniature of venice in france .it is a day tour I managed it from Geneva it was really cool and amazing

Thank mahdieh r
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 5 October 2017

hello, Thank you for your contribution and for this pleasant comment. The historical district, also known as Venice of the Alps, is a magical place where it is pleasant to walk around ! We hope to see your again !

Reviewed 26 September 2017

I was underwhelmed with the atmosphere. They do not offer much actual advice just an unfriendly person who thrusts pamphlets at you.

Thank Cynhoff
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 30 September 2017

We are sorry that your greetings did not meet your expectations. We have no explanation other than that our reception team will be aware of this remark. Cordialy.

Reviewed 8 September 2017

This tourist office had a good selection of guides and maps in English. I was interested in hiring bicycles but the person at the desk knew of one company but wasn't sure where it was situated. I wondered what else we could do in Annecy...More

Thank Siobhan L
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 30 September 2017

We are sorry that your greetings and information given did not meet your expectations. We have no explanation other than that our reception team will be aware of this remark. Cordialy.

Reviewed 1 September 2017

We stopped in to the Tourist Office as we were searching for a medium-term rental (a few weeks). We were greeted in English and, after I explained what I wanted, the lady gave me a beautiful pamphlet which listed many of the available apartments along...More

Thank William P
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 30 September 2017

Hello, we hope you found your holiday rental easily and you had a nice stay at Lake Annecy. We hope to help you again in one of our tourist office around the lake. Cordialy.

Reviewed 24 August 2017

We were enquiring about where to park our car as annecy is very busy. They gave us some maps and a parking which was useful the staff were friendly and helpful.

Thank Sheelagh1203
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 26 August 2017

Thank you for leaving a review. We try to help visitors as much as possible. The geographical situation makes our city often saturated. Our counselors always try to find suitable solutions for all. cordialy

Reviewed 30 July 2017

Customer service was excellent, advice on bike rides and restaurants was spot on. Annecy is a terrific base for exploring the lake by bike riding. Plenty of places to stop and refresh with a swim and meal/ drink

Thank Diner91
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 17 August 2017

Thank you very much for such a nice remark.

Reviewed 18 July 2017 via mobile

If you're in Annecy on a Tuesday or Friday, you really should fit in a tour with Odile at the Annecy Tourism office. We only knew we were getting a two hour tour of Annecy by foot, but then by the end of it, we...More

1  Thank Rosie M
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 17 August 2017

Hello, We were very pleased that this visit to the old town went well. We also send this encouragement to Odile. Have a pleasant summer. Cordialy

Reviewed 12 July 2017 via mobile

yoi ll find there any information about Annecy and surrounding. wel oming guides..speaking well english..are very nice.. the local . easy to find..should be also open on week end in high season..that s the only default..

Thank monique r
Reviewed 10 June 2017 via mobile

Staff here spoke wonderful English and was very helpful. The English walking tours don't start until July but they give you a map of the main sights. We stopped in twice during the day with more questions and the staff was very pleasant.

Thank creativecrew
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 17 August 2017

Hello and thank you for this nice remark. Indeed we always find a solution, we care for our customers leave satisfied. Have a nice summer.

Reviewed 8 June 2017

Some of the staff speak excellent English and some others struggle. They provide a pretty helpful service overall and if you take your own computer you're able to have 20 minutes of free Wi Fi. They also sell tickets to various shows and events in...More

Thank Brian T
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Questions & Answers
amyfubu
9 August 2015|
Answer
Response from Francis F |
I, Amyfubu So, you can buy yours tickets of any cruise on Annecy lake nearest the cityhall. A few meters from the bridge just beside that cityhall on the platform along the lake
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