Martell Cognac's Visitors Center

Martell Cognac's Visitors Center

Martell Cognac's Visitors Center
4.5
Historic Sites • Points of Interest & Landmarks
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10:00 - 19:00
Monday
10:00 - 19:00
Tuesday
10:00 - 19:00
Wednesday
10:00 - 19:00
Thursday
10:00 - 19:00
Friday
10:00 - 19:00
Saturday
10:00 - 19:00
Sunday
10:00 - 19:00
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About
Crossing the threshold of the Martell House, in Cognac, means entering into a unique story. It is the story of a man, Jean Martell who founded his cognac house, in 1715 under the reign of Louis XIV. It is the story of a house which, from one generation to the next, has kept alive the age-old knowhow of vine- growers, distillers, barrel-makers and cellar masters. It is the story of a beautiful region, whose crus bear poetic names: Grande Champagne, Petite Champagne, Borderies, Fins Bois. It is the story of a French art of living made up of refinement and elegance, whose spirit gives Martell cognacs their clearly recognizable style. It is a story to be discovered, explored… and savoured.
Suggested duration
1-2 hours
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4.5
307 reviews
Excellent
181
Very good
82
Average
18
Poor
16
Terrible
10

Camileon
Dublin, Ireland14 contributions
Aug 2022
We went in August, I booked by email only a day in advance, and we ended up being only the both of us with the tour guide! We went in a camper van, and we succeeded in parking in their car park! The tour was great; the tour guide was French with a perfect English accent and enthusiastic. We really enjoyed the tour with at the end the degustation of Cognac and a cocktail at the ... rooftop! Worth doing it if you are in Cognac :)
Written 3 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lav242019
Worthing, UK39 contributions
Jul 2022
Our newly wed son and wife booked this tour with us and Holly was our guide. It was a fascinating tour and Holly was incredibly knowledgeable. We all loved Holly’s approach to climate change and addressing issues and it certainly made us think about making changes. The tasting was also great and we were so looked after. Thank you Holly - we have recommended you to our French friends for their visit!
Written 31 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Sir, Thank you for sharing your opinion. I am glad that you liked the tour. We will be happy to welcome you again. I'll tell Holly that you've liked. Sincerely, The Team of Guides
Written 3 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ted Y
Stamford, UK23 contributions
Apr 2022
Compared to a visit to another Cognac distiller this was a very tourist experience .... well done but not a personalised experience,.
Informative if you have never done a Cognac visit, but revealed nothing new.
Written 11 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Sir, Thank you for sharing your opinion. I am sorry that the visit was not able to meet your expectations. We will be happy to see you again.Feel free to try another of the experiences we offer. Sincerely, The Team of Guides
Written 14 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Derek H
Boston, UK21 contributions
Jun 2019 • Friends
Many years ago I visited Martell when it was a functioning distillery. The free tour and tasting then was superb.
This visit we entertained relatives from Australia and I was actually embarrassed. The tour is free but now the tour is a representation of the original distillery. You also feel obliged to purchase the tasting at the end if the tour for 20euro. I’m sorry but one very, very small taste of ONE Cognac is not acceptable for that amount of money.
Do not be brainwashed by the name Martell this is a very flash money making venture. My advice is do the free tour then visit Fransac Cognac for a genuine free tasting.
Written 9 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
visitesmartell
Dear Derek, We would like to thank you for taking the time to share your experience on TripAdvisor. We are sorry that your experience did not meet your expectations. Your opinions of our visitors are very important and help us to improve the quality of our services. Therefore, you can be sure that we have taken good note of your comments. We would be pleased to welcome you again at Martell. Best regards, The Guide's team
Written 9 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CarolineHaycox
Les Champs-Geraux, France22 contributions
Oct 2019 • Friends
This experience went beyond our expectations. We wanted to visit a Cognac house as we were passing on our boating holiday. We chose Martell and were not disappointed. We were a bit confused about the three different tours for the same price on the Internet, but believe that we covered all three areas. The tour was a delightful mix of architecture, art, history and technique cleverly integrated to delight all of us. We learned everything and more than we expected and appreciated that we were given the time to pass on our own and also to ask questions of the two very knowledgeable and enthusiastic experts who were available to explain the more technical and historical details. The tour was billed as 90 minutes, but we spent 2h30 in total, including a very informative tasting at the end. A huge thank you to all very professional staff, you must be proud to work in such a beautiful place!
Written 15 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Caroline, We were delighted to hear how much you enjoyed your Martell experience and we would like to thank you for taking the time to share your experience on Trip Advisor. Thank you for your enthusiasm which was greatly appreciated by the whole team ! We will be pleased to welcome you again ! Best regards, The Guide's Team
Written 22 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Geoff H
1 contribution
Sep 2019
Very poor - no signs showing where to go for visits.

Guided tours not available - it is a free wander-around yourself experience. Two guides in attendance to answer questions but never there when you have a question. Exhibits not well explained.

They charge the same (or maore) than other distilleries in Cognac for a much poorer experience.

Recommend Hennessy (excellent) and Meukow (very good and half the proce)
Written 1 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Geoff, We would like to thank you for taking the time to share your experience on Trip Advisor. We are sorry that your experience did not meet your expectations. The opinions of our visitors are very important to us and help us to improve the quality of our services. Therefore, you can be sure that we have taken good note of your comments. We would be pleased to welcome you again at Martell. Best regards, The Guide's team
Written 16 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Grada J
Stowmarket, UK23 contributions
Sep 2019 • Couples
We visited Martell and enjoyed what should have been a tour without a guide. However we ended up with a very knowledgeable guide who showed us round with great enthusiasm. Cost of tours was reasonable and at the end the traditional cognac tasting.
Written 27 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We would like to thank you for taking the time to share your experience on Trip Advisor. We are very happy that you enjoyed your experience at Martell. We will be pleased to welcome you again ! Best regards, The Guide's Team
Written 17 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

carolgoddard40
Surrey, UK48 contributions
Sep 2019
We did the tour at the Cognac centre and were able to view at our own pace and leisure. Very interesting and worth a visit, even though Cognac is not my preferred drink, my partner was very keen to sample some Cognac at the end of the tour!
Written 25 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We would like to thank you for taking the time to share your experience on Trip Advisor. We are very happy that you enjoyed your experience at Martell. We will be delighted to welcome you back! Best regards, The guide's team
Written 2 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

swendies2016
Plymouth, UK30 contributions
Sep 2019 • Friends
Thank you Bella, you made our tour come alive with your guidance and cheerfulness. We fired question after question at you and you answered everything we asked.
Highly recommended tour and guide. Thank you
Written 22 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We would like to thank you for taking the time to share your experience on Trip Advisor. We are very pleased that you enjoyed your experience at Martell and Bella was very touched by your comments. We will be delighted to welcome you again ! Best regards, Guide's Team
Written 26 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Micksalter
Kent62 contributions
Sep 2019 • Couples
Don’t leave France with out visiting a cognac maker, it’s interesting and educational, plus you get a chance to taste.
Written 8 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Micksalter, We would like to thank you for taking the time to share your experience on Trip Advisor. We are very happy that you enjoyed your experience at Martell. We will be pleased to welcome you again ! Best regards, The guides team
Written 10 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Martell Cognac's Visitors Center | | UPDATED October 2022 Top Tips Before You Go (with Photos) - Tripadvisor

Frequently Asked Questions about Martell Cognac's Visitors Center

Martell Cognac's Visitors Center is open:
  • Sun - Sat 10:00 - 19:00
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Martell Cognac's Visitors Center tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 1 Martell Cognac's Visitors Center tours on Tripadvisor


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