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Review Highlights

Bought a Coco here for my wife as we stayed a week in Paris for shopping spree and service is... read more

Reviewed 1 July 2018
Jun J
New York City, New York
via mobile
Great Shopping Experience

This flagship store of Chanel was everything the brand represents, elegance, polish, and style. It... read more

Reviewed 2 weeks ago
Saratoga, California
Read all 272 reviews
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What Makes It Special
Visiting 31, rue Cambon is like stepping inside a fashion museum. Here you'll find all things Chanel, from clothing and shoes to sunglasses and fine jewelry. Cap your shopping with a sip of Champagne.
Traveller Overview
  • Excellent65%
  • Very good16%
  • Average8%
  • Poor4%
  • Terrible7%
Travellers talk about
“rue cambon”(39 reviews)
“flagship store”(19 reviews)
“sales associate”(15 reviews)
31 rue Cambon, 75001 Paris, France
Louvre / Palais-Royal
+33 1 42 86 28 00
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Reviews (272)
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All reviewsrue cambonflagship storesales associatefamous staircasegreat shopping experiencevat formmain storeearringsboutiqueperfumesalespersonsunglassesmontagneshoeschampagneshoppershermes
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1 - 10 of 187 reviews
Reviewed 2 weeks ago

This flagship store of Chanel was everything the brand represents, elegance, polish, and style. It was big and had everything from handbags to makeup and everything in between. The service was attentive, polite without being pushy, I had a lovely experience.

1  Thank JoanJh
Reviewed 2 weeks ago

I went in to see the famous staircase but ended up drinking some champers and enjoyed browsing. This is a beautiful store and the staff were great.

Thank GuiniveaS
Reviewed 11 August 2018 via mobile

Well planned out store. Most things were in stock. Customer service has to be top notch. Two floors. Level floor was bags and bottom were more bags with accessories . I might say the bathrooms are a beauty too ;)

3  Thank vickintx
Reviewed 9 July 2018

This was one of the best customer service experiences I've ever had in ANY store. I got to the store about 2 hours before it was closing; By the time I got to speak with an associate, it was probably almost 7PM. The associate I...More

13  Thank sophien
Reviewed 1 July 2018 via mobile

Bought a Coco here for my wife as we stayed a week in Paris for shopping spree and service is excellent.

3  Thank Jun J
Reviewed 19 June 2018

Yes Coco was amazing and the tradition continue. Its alway great to see runway handbag and accessories Super nice staff

1  Thank natms69
Reviewed 3 June 2018 via mobile

All chanel boutiques in Paris provide amazing customer services. Very attentive and build rapport with clients. I cant find any fault! Highly recommended! Better than London boutiques! They offer holding bags for me and also are happy to give me a call when they receive...More

12  Thank Hosung J
Reviewed 16 May 2018 via mobile

Extremely the best customer service , bought sunglasses in March 2018 and one of the pearl on the sunglasses fell in May 2018 , immediately it was exchanged with a complete new pair and to add to the amazing service which they did deliver it...More

6  Thank Departure263171
Reviewed 1 May 2018

Every Chanel store we went into in Paris (all of them) was absolutely delightful. The staff couldn't be more helpful. We made several purchases in a few stores. Every time the experience was perfect. A little wait time on a Saturday and a Sunday late...More

5  Thank skaras1955
Reviewed 27 April 2018 via mobile

Amazing had the most wonderful sales man his name is Bruno and work so hard to try to find me what I want it I Brought two magnificent handbags and it was a wonderful experience walked in sat my husband down and gave him champagne...More

3  Thank Carolyn P
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Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal,
this neighbourhood oozes luxury. The grand arches
along Rue de Rivoli are shadowed by mosaics in front
of decorated vitrines and hotels. Place Vendôme is
lined with the world’s best jewelers and their
glittering window displays. Every other establishment
has someone to open the door for you or park your car.
You can spend hours gazing at its haute couture shops
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Questions & Answers
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Anh L
12 August 2018|
Response from Dickboyd | Reviewed this property |
I think you’ll find the shop is shut on Sunday’s, would suggest you double check any plans made for a Sunday ad other tourist attractions may also be closed. Enjoy your trip - comfortable shoes a must!
Anh L
12 August 2018|
Response from ElleCee52 | Reviewed this property |
Yes, we went on a Sunday.