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Office du Tourisme et des Congres de Pau-Pyrenees

Place Royale, 64000 Pau, Communaute d'Agglomeration Pau-Pyrenees, France
+33 5 59 27 27 08
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Review Highlights
New to Pau, Must stop here!!

Tourist center in Pau, here you can find out all kinds of things from realtors (buy/rent), taxis... read more

Reviewed 2 weeks ago
Dawn S
,
Los Banos, California
The best tourist office in the world

I do not have time nowadays for reviews, but whenever I will experience EXCELLENCE I will not fail... read more

Reviewed 20 June 2017
Sony L
Read all 79 reviews
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Overview
  • Excellent47%
  • Very good36%
  • Average7%
  • Poor7%
  • Terrible3%
5 Apr 2017
“Very helpful”
26 Dec 2016
“Helpful and informative.”
Open Now
All hours
Hours Today: 09:30 - 13:00
LOCATION
Place Royale, 64000 Pau, Communaute d'Agglomeration Pau-Pyrenees, France
CONTACT
Website
+33 5 59 27 27 08
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Reviews (79)
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1 - 10 of 11 reviews

Reviewed 2 weeks ago

Tourist center in Pau, here you can find out all kinds of things from realtors (buy/rent), taxis, event tickets, maps, etc... Another unexpected thing (for me anyway) there is a touch interactive large screen just at the entrance you can use to look for things...More

Thank Dawn S
tourismepau, Responsable relations clients at Office du Tourisme et des Congres de Pau-Pyrenees, responded to this reviewResponded 2 weeks ago

Dear Dawn S, Thank you for this review. We are glad you had a positive experience using our services. We hope you had a nice stay in Pau, and you will come back to visit us! Best regards, Stéphane Responsable Qualité

Reviewed 20 June 2017

I do not have time nowadays for reviews, but whenever I will experience EXCELLENCE I will not fail to mention it here on TripAdvisor. I was preparing my trip to Pau and emailed them several times with plenty of tricky questions. I am a picky...More

Thank Sony L
tourismepau, Responsable relations clients at Office du Tourisme et des Congres de Pau-Pyrenees, responded to this reviewResponded 29 June 2017

Dear Sony, Thanks a lot for your comments ! We are glad to know that our Tourist Office provided you with efficient information and help. Our priority is to make Pau easy for all our visitors. We hope you’ll have a great experience during your...More

Reviewed 5 April 2017 via mobile

We popped into the helpfully placed tourist office to find out about the area. Very helpful lady who speaks done English and plenty of information. There are also comfy chairs to read said information in! Definitely going back to see incredible caves and other things...More

Thank familywithteenagers6
tourismepau, Responsable relations clients at Office du Tourisme et des Congres de Pau-Pyrenees, responded to this reviewResponded 6 April 2017

Good afternoon, Thank you very much for your comment. We hope to see you again in Pau, Best regards, Stéphane Responsable Qualité

Reviewed 27 December 2016

Start at the office of tourism for the closest-walkable events, markets and old world sites. The administration is helpful in many languages: French, English, Spanish, German, Portuguese, Italian and more..

Thank ASHAY28
tourismepau, Responsable relations clients at Office du Tourisme et des Congres de Pau-Pyrenees, responded to this reviewResponded 2 January 2017

Good afternoon, Thank you very much for your comment. We hope to see you again in Pau, Best regards, Stéphane Responsable Qualité

Reviewed 19 August 2016

The Office contains the necessary information for people visiting both Pau and the area around. The staff were helpful and informative.

Thank Tim T
tourismepau, Responsable relations clients at Office du Tourisme et des Congres de Pau-Pyrenees, responded to this reviewResponded 20 August 2016

Good afternoon Tim, Thank you very much for your comment. We're happy that you enjoyed your visit at the tourist office. We hope to see you again in Pau, Best regards, Stéphane Responsable Qualité

Reviewed 21 July 2015

if in doubt go to the tourist Office next to the Hotel de Ville. They spare very patient and helpful.

Thank Argenamerican
Reviewed 5 April 2015

Maybe it was too close to lunchtime but the lady was very flat and didn't offer info. But responded to direct questions

Thank julie D
Reviewed 4 June 2014

I normally require little of a tourist office. A local map and perhaps a pointer suffices. But here I was with a friend who needed directions and someone to make a phone call for her. We received gracious attention in French and English from two...More

Thank Bill M
Reviewed 23 November 2013

We went into this office because we couldn't find the Archives building. The lady working in there was very friendly and did speak English. She sent us to a building down by the train station. She sent us to the wrong place. The people at...More

1  Thank rsloustalet
Reviewed 17 November 2013

First rate service. Needed a good hotel for the night as our booking had fallen through. Arrived at 4pm on a November Saturday afternoon. Recommended a few good hotels in Pau and showed us the information on them. Rang and booked a room on our...More

Thank ccoulson71
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