We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Office de Tourisme de Bayonne

Open Now: 09:00 - 18:00
Open today: 09:00 - 18:00
Save
Share
Review Highlights
rent a bike & ride

The staff was friendly, and guided us to non-French speaking travelers. We got good maps, rented... read more

Reviewed 15 September 2017
Jill T
,
Divide, Colorado
Great If You Don'T Get The Saturday Boy

Oh well, he did his best, but needed the intervention of a more experienced person to fully... read more

Reviewed 28 June 2017
Chris C
,
Horsham, United Kingdom
Read all 178 reviews
75
All photos (75)
Full view
Traveller Overview
  • Excellent39%
  • Very good46%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“day trip”(2 reviews)
“maps”(5 reviews)
“town”(6 reviews)
About
Open Now
Hours Today: 09:00 - 18:00
See all hours
Suggested duration: < 1 hour
Local Weather
Powered by Weather Underground
18°
11°
Oct
13°
Nov
10°
Dec
Contact
25 Place des Basques, 64100, Bayonne, France
Website
+33 5 59 46 09 00
Call
Reviews (178)
Filter reviews
25 results
Traveller rating
15
6
3
0
1
Traveller type
Time of year
LanguageEnglish
More languages
15
6
3
0
1
Show reviews that mention
All reviews day trip maps town english french france
FilterEnglish
Updating list...
1 - 10 of 25 reviews
Reviewed 2 weeks ago via mobile

There is just a bundle of good information in this centrally located tourist information site in Bayonne..there is parking and the staff are very knowledgeable and keen to answer all questions

Thank Michael M
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 6 days ago

Hello Michael M, We are delighted by your comment and take advantage of this message to wish you of good holidays :)

Reviewed 22 August 2018

One thing we wanted to do while in Bayonne was take a day trip to Biarritz using the local bus service. The lady at the TI was so helpful in making sure we understood how to do this without mishaps, and thankfully her English was...More

Thank patandmaryjo
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 23 August 2018

Hello patandmaryjo, Thank you very much for your comentary... Have a goog holidays.

Reviewed 6 July 2018 via mobile

We took a tuk tuk ride around Bayonne which you can buy tickets for at the tourism office. This was a great way to see the big and small Bayonne areas, as well as have a look inside the bull fighting arena which is still...More

Thank Amber C
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 9 July 2018

Hello Amber C, Thank you very much for your comentary Sandrine

Reviewed 15 September 2017

The staff was friendly, and guided us to non-French speaking travelers. We got good maps, rented bikes right from the center, hopped on bike path across from the street & park. Biked along the river front to the ocean & Pine park forest. What a...More

Thank Jill T
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 18 September 2017

helloJill J, Thank you for your good comentary. Have a good holidays.

Reviewed 28 June 2017

Oh well, he did his best, but needed the intervention of a more experienced person to fully understand us. That done, the advice was most helpful and 'tre agreeable', as the French say.

Thank Chris C
Reviewed 28 June 2017

Booked the trip to Bilbao here - it was on time and an excellent day trip with entrance fee for the Guggenheim included with the cost.

Thank Tommy45
Reviewed 19 April 2017

Believe if it is close to where you are going to the Office du Tourisme is always very helpful, specially I have noted that in France in general they have outstanding customer service and ideas and options.

Thank jeanniefontaina
Sandrine C, Responsable relations clients at Office de Tourisme de Bayonne, responded to this reviewResponded 21 April 2017

Hello jeanniefontaina, Thank you very mich for your comentary !!! Sandrine

Reviewed 27 November 2016

This is one of the few tourist offices we have been in where they have no leaflets for any place other than Bayonne. The members of staff we saw were very young, pleasant but not particularly knowledgeable. We were greeted by a young lady who...More

1  Thank Jane C
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 29 November 2016

Good morning, Thank you for your message on Tripadvisor. We are very surprised to know that you have not been informed about the different booklets that we have about the Basque Country and about the whole area. We are sorry but you have probably been...More

Reviewed 28 October 2016

Very good tourist information centre. Lovely interior design - modern. Many local gifts for purchase at the centre. We only needed a local and a regional map - both easily found and free. The staff were very attentive and checked to see whether we had...More

1  Thank Maggie S
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 31 October 2016

Thank for your message ; we are very happy to receive this kind comentary. Don't hesitate to ask us if you need more information. Have a good day. See you later

Reviewed 14 August 2016 via mobile

We always find the office of tourism wherever we go, but this one give us great information and in English! We took a bus to Espellete, France and a train to a beach side village. All the information was correct and easy to follow. We...More

Thank Cali_rose55
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 16 August 2016

Hello Cali_rose55, Thank you very much for your comentary.

View more reviews
Nearby
Nearby HotelsSee all 18 nearby hotels
Hotel Mercure Bayonne Centre Le Grand Hotel
92 reviews
.24 km away
Hotel des Arceaux
92 reviews
.30 km away
Hotel Le Port Neuf
61 reviews
.32 km away
OKKO HOTELS Bayonne Centre
419 reviews
.44 km away
Nearby RestaurantsSee all 320 nearby restaurants
Sua Bonta
118 reviews
.30 km away
Bistro Toque
123 reviews
.09 km away
Le Chistera
458 reviews
.31 km away
El Cartel de Baiona
46 reviews
.14 km away
Nearby AttractionsSee all 76 nearby attractions
Cathedrale Sainte-Marie de Bayonne
898 reviews
.41 km away
Basque Museum (Musee Basque)
468 reviews
.52 km away
Jardin Botanique
177 reviews
.22 km away
Questions & Answers
Ask a question
ClareB61
30 September 2016|
Answer
Response from maria1joe | Reviewed this property |
I'm sorry I can't very helpful but I think it's open all day 'til about 7/8 in the evening, at least is was back in May when we were there. I also think it's closed on Sunday.
1
Vote