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Sienna Spa

Free Trade Hall, Peter Street, Manchester M2 5GP, England
+44 161 835 8964
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Review Highlights
Lovely Service and Staff

We had a spa day and afternoon tea for my friend's hen party. All the staff were lovely and we... read more

Reviewed 4 weeks ago
emmaljackson79
,
Manchester, United Kingdom
via mobile
Needs work and more attention to detail and clients treated better

Lockers wouldn't work and kept opening which is worrying when have valuables in them, changing... read more

Reviewed 21 April 2018
Marmaris_9
,
Turkey
via mobile
Read all 130 reviews
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Overview
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Sienna Spa & Health Club combines a luxurious day spa with excellent leisure and fitness facilities to guarantee that whatever your reason for visiting us, you will find everything you need to achieve your desired outcome. Whether you attend alone or with friends and family you are assured a welcoming and friendly atmosphere that provides the perfect environment for you to exercise, relax and unwind.
  • Excellent61%
  • Very good19%
  • Average5%
  • Poor9%
  • Terrible6%
Travellers talk about
LOCATION
Free Trade Hall, Peter Street, Manchester M2 5GP, England
CONTACT
Website
+44 161 835 8964
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Write a ReviewReviews (130)
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"full body massage"
in 13 reviews
"relaxation room"
in 14 reviews
"changing rooms"
in 15 reviews
"steam room and sauna"
in 6 reviews
"excellent treatment"
in 4 reviews
"radisson hotel"
in 3 reviews
"massage therapist"
in 2 reviews
"greeted by friendly reception staff"
in 2 reviews
"shoulder and back massage"
in 2 reviews
"highly recommend this spa"
in 2 reviews
"lovely relaxing day"
in 2 reviews
"pool facilities"
in 2 reviews
"double treatment room"
in 2 reviews
"lovely massage"
in 2 reviews
"spa manager"
in 2 reviews
"spa days"
in 2 reviews
"hot stone massage"
in 4 reviews
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1 - 10 of 130 reviews

Reviewed 4 weeks ago via mobile

We had a spa day and afternoon tea for my friend's hen party. All the staff were lovely and we would like to say a special thank you to Marcus who looked after us for our afternoon tea. It's a lovely hotel and we were...More

Thank emmaljackson79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear emmajackson79 Thank you for taking the time to leave this review of your time here at the Spa. I am delighted you enjoyed your day and I do hope to welcome you back to the spa in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

Lockers wouldn't work and kept opening which is worrying when have valuables in them, changing rooms too small, tried to over charge us for treatments. You are not shown we're the spa is or the relaxation room one of the therapists just pointed. I think...More

1  Thank Marmaris_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear Marmaris_9 Thank you for leaving this feedback regarding your visit to us here at the spa. I am sorry that on this occasion your visit was a disappointment, I have passed all your feedback onto the team. I do hope these issues will not...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018 via mobile

Visited with my daughter on the city dweller package. Really lovely afternoon. We arrived a bit early but the reception staff were very accommadating and no problem. The locker area was a little tight for space to get changed in but think maybe we were...More

Thank kat50England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear kat50England Thank you for this wonderful review of your experience here at Sienna Spa. I have passed on all these lovely comments to the team and in particular to Emily. I hope we can welcome you back to us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 14 April 2018 via mobile

Me and my Mum had visited the spa last year and had such a good experience that we booked again. We opted for the mud treatment which we had on our previous visit which had left us feeling relaxed and revitalised. We visited the spa...More

1  Thank annabelle082018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear annabelle082018 Thank you for leaving this feedback regarding your visit to us here at the spa. I am sorry that on this occasion your visit was a disappointment, I have passed all your feedback onto the team. I do hope these issues will not...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

My boyfriend and I booked an Urban Retreat spa day in which we had 2 hours use of the spa facilities such as pool, hot tub, sauna, steam room etc. and also the best massage I've had. Lunch in the Steak and Lobster restaurant is...More

Thank water9951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear water99551 Thank you for leaving this review. Myself and the team are happy that you enjoyed your day here. We look forward to welcoming you back to the spa soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

I booked the Inner City Escape Spa Package, which includes 2 hours use of the gym, pool and sauna, plus a 30 minute facial, a 30 minute back massage, plus afternoon tea in the hotel restaurant. All of which was a wonderful way to escape...More

Thank louisej856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear louisej856 Thank you for leaving this review. Myself and the team are happy that you enjoyed your day here. We look forward to welcoming you back to the spa soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

My friend and I booked a spa day at the Sienna spa on Monday 12th 2018. On arrival we were greeted by friendly reception staff who explained where everything was and the timing of our access to the facilities and massage, even though we were...More

Thank Opinionata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 22 March 2018

Dear Opinionata Thank you for leaving this review of your visit here with us at Sienna Spa. I have passed on all your wonderful comments to the team and in particular Emily. I do hope you visit us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

I've been several times over the years as it was certainly a great spa. The hotel is one of the best in the city however the spa has certainly gone down hill. I am only going to echo what many of the other reviews have...More

Thank Mr_D_Dean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 22 March 2018

Dear Mr_D_Dean Thank you for taking the time to leave this review of your visit to Sienna Spa. I am sorry that on the occasion your visit was disappointing. I have sharewd you feedback with the team. I do hope this will not stop you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2018

So first of all the booking process was rather difficult, the lady on the end of the phone advised they were having email problems and therefore couldn't send me a confirmation of our booking. This should have been alarm bells..... So I booked for me...More

3  Thank citygal2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear citygal2018 Thank you for leaving this feedback regarding your visit to us here at the spa. I am sorry that on this occasion your visit was a disappointment, I have passed all your feedback onto the team. I do hope these issues will not...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018

Nice spa, clean facilities, great if a little small jacuzzi, and lovely sauna and steam room. The waiting room for treatments is done up really nicely to be relaxing however the sounds of staff running around and banging doors wasn't particularly relaxing. The treatments themselves...More

1  Thank EE15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 22 March 2018

Dear Thank you for taking the time to leave this review of your visit to Sienna Spa. I am sorry that on the occasion your visit was disappointing. I have shared you feedback with the team. I do hope this will not stop you from...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Mowita J
29 May 2016|
Answer
Response from Victoria M | Property representative |
Hi Mowita J Unfortunately we do not offer classes we are able to offer a full induction and gym programme with our personal trainer.
1
Vote
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from valwoods1 | Reviewed this property |
Not sure as i paid mine over the phone when i booked . They were vert helpful if you ring and ask . Lovely time clean and luxurious ..... hope if you go you enjoy ....
0
Votes
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from Ladd331981 |
Hi I think there was some confusion, I meant can I book the couples day at the spa and then pay for it on the day? Thanks again Carl
0
Votes
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