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Sienna Spa

Free Trade Hall, Peter Street, Manchester M2 5GP, England
+44 161 835 8964
Website
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Review Highlights
Spa treatment

I have booked mums to be massage which wasn’t that great.. changing room was tiny and dirty towels... read more

Reviewed 5 days ago
Anna D
via mobile
Mud ritual

Booked for my husband's birthday.....we chose the Moroccan mud ritual, an absolute treat from.start... read more

Reviewed 1 week ago
ajgater
,
Stockport, United Kingdom
via mobile
Read all 118 reviews
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Overview
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Sienna Spa & Health Club combines a luxurious day spa with excellent leisure and fitness facilities to guarantee that whatever your reason for visiting us, you will find everything you need to achieve your desired outcome. Whether you attend alone or with friends and family you are assured a welcoming and friendly atmosphere that provides the perfect environment for you to exercise, relax and unwind.
  • Excellent64%
  • Very good18%
  • Average4%
  • Poor9%
  • Terrible5%
Travellers talk about
LOCATION
Free Trade Hall, Peter Street, Manchester M2 5GP, England
CONTACT
Website
+44 161 835 8964
Write a Review
Reviews (118)
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1 - 10 of 118 reviews

Reviewed 5 days ago via mobile

I have booked mums to be massage which wasn’t that great.. changing room was tiny and dirty towels and used slippers were all over the place when I walked in. I was asked to pay up front and fill in the form at the reception,...More

Thank Anna D
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 days ago

Dear Anna D Thank you for taking the time to leave this feedback after your recent visit to the Spa. I am obviously very disappointed to read that the experience was not what you expected or up to our usual high standards. During pregnancy there...More

Reviewed 1 week ago via mobile

Booked for my husband's birthday.....we chose the Moroccan mud ritual, an absolute treat from.start to finish, gorgeous treatment rooms, fab pool, sauna and whirlpool...lovely changing rooms...well recommended

Thank ajgater
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 1 week ago

Dear ajgater Thank you so much for all your wonderful comments, myself and the team are happy your enjoyed your time here at the spa. I do hope this means we will be welcoming you back to visit us agin in the future.

Reviewed 4 weeks ago

The whole experience was great, we arrived a little earlier than expected and usually you only get 1 hour spa time before your appointment but we were able to have this spa time for almost 2 hours! Spa was lovely and clean and because we...More

Thank NANAJ01
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Dear NNeepa1 Thank you for taking the time to leave your lovely comments, I'm glad you enjoyed your spa experience with us and we hope to see you return to the spa again in the future.

Reviewed 4 weeks ago

Awful experience. I booked a spa day as a present for my sister. When she arrived they humiliated her saying she hadn't paid (which it had been) and that the treatment I had booked wasn't available at that hotel (despite me discussing this at length...More

1  Thank lizzympurple
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 4 weeks ago

Dear lizzympurple Please accept my apologies for the mistakes on our part with this booking. I do understand your frustration and the last thing we as a team wanted to do was to cause any upset to you and your sister. I am happy that...More

Reviewed 19 August 2017 via mobile

Absolutely my spa of first choice. Haven't been able to go since March though, but having only met Natalie once before (in March) she remembered me. Quality of treatment and client care was excellent again, thank you NatalieMore

Thank jlb19710
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 26 August 2017

Dear jib19710 Thank you so much for this wonderful review, myself and the team are happy that you were able to visit us again. I have passed on your commenst to Natalie and we both hope to welcome you back to the spa again soon....More

Reviewed 15 August 2017

My friend booked this as a last minute treat and we didn't really know what to expect. We arrived an hour before our treatment and had full use of the pool, sauna, steam room and jacuzzi during this time. We then headed over to the...More

Thank Antonia J
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 17 August 2017

Dear Antonia J Thank you for leaving this review. Myself and the team are happy that you enjoyed your day here. We look forward to welcoming you back to the spa soon.

Reviewed 9 August 2017 via mobile

We came here celebrating my daughter's 30th birthday with 2 other family members and what a lovely relaxing day it was. I bought Virgin Experience vouchers for all of us and chose this Spa and I'm so glad I did. We checked in at Spa...More

Thank Wendbrooks
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 15 August 2017

Dear Wendbrooks Thankyou for this eonderful review of your time here at Sienna Spa. I have passed on all your lovley comments to the Spa and Steak and Lobster teams. We do hope to welcome back to us again in the future.

Reviewed 1 August 2017 via mobile

This has to be the worst "spa" ever, I booked for myself and my partner the mens package with 30 min treatment and dinner at steak and lobster. The entrance was very promising and the two women on reception lovely, but it was all down...More

Thank neil3383
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 7 August 2017

Dear neil3383 Thank you for taking the time to leave this feedback regarding your experience here at Sienna Spa. I feel I must address the “spa-rse” comment as I wouldn’t want to mis lead other readers, we are lucky enough to have a 12 metre...More

Reviewed 15 July 2017 via mobile

Sienna spa was wonderfully relaxing from the moment we stepped foot inside the reception. We had booked a package where we received an hour of treatments, two hours in the pool area and lunch at Steak and Lobster. The massage was one of the best...More

Thank Joelle M
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 20 July 2017

Dear Joelle M Thank you for taking the time to leave this review of your time here at Sienna Spa. Myself and the team are happy you enjoyed the use of our facilities and especially your massage treatment. I was concerned to read your comments...More

Reviewed 23 June 2017 via mobile

We had a couples visit here and all I can say was it was amazing. The man that met us on reception was very welcoming went through the forms with us and then asked what treatments we wanted. My partner had the full body massage...More

Thank ScouseSlads
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 28 June 2017

Dear ScouseSlads Thank you for this fantastic review. I'm happy that my team were able to accommodate and personalise your treatments on your spa day here. I have passed on your wonderful comments to the team and we hope to welcome you back to the...More

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Ask a question
Questions & Answers
Mowita J
29 May 2016|
Answer
Response from Victoria M | Property representative |
Hi Mowita J Unfortunately we do not offer classes we are able to offer a full induction and gym programme with our personal trainer.
1
Vote
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from valwoods1 | Reviewed this property |
Not sure as i paid mine over the phone when i booked . They were vert helpful if you ring and ask . Lovely time clean and luxurious ..... hope if you go you enjoy ....
0
Votes
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from Ladd331981 |
Hi I think there was some confusion, I meant can I book the couples day at the spa and then pay for it on the day? Thanks again Carl
0
Votes